Andy Acevedo | Page 13

Everyone is very courteous. The waiting area is comfortable and clean. I appreciate that the estimates are often more than the actual costs. The waiting area is comfortable and clean. I appreciate that the estimates are often more than the actual costs. More

by Beth Verified Customer Verified Customer

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Our car had an oil leak and it happened right before we were lewving out of town for 4 days. MB of PDX lowed us a car mileage free for the entire duration. Above and beyond. were lewving out of town for 4 days. MB of PDX lowed us a car mileage free for the entire duration. Above and beyond. More

by JZIBERJR Verified Customer Verified Customer

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Fast, prompt, clean, friendly, good waiting room, great service, job well done, not crowded,easy in and out service, job well done, not crowded,easy in and out More

by EDWCONKLIN63 Verified Customer Verified Customer

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There quick and efficient and always make sure your vehicle comes out driving better then it did when it went in! Also really appreciate how easy the customer service is to talk to. vehicle comes out driving better then it did when it went in! Also really appreciate how easy the customer service is to talk to. More

by EVANSLUKE176 Verified Customer Verified Customer

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Great service department to work with. Always very honest and clear with any vehicle issues Always very honest and clear with any vehicle issues More

by MD1 Verified Customer Verified Customer

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This was a good service center which got the work done for me a in a timely manner. Prices were very expensive though. for me a in a timely manner. Prices were very expensive though. More

by sohelhss Verified Customer Verified Customer

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Excellent, professional and attentive to the needs of your clients. I am satisfied with the work done on my vehicle. your clients. I am satisfied with the work done on my vehicle. More

by EKEIBE Verified Customer Verified Customer

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Quality of service has deteriorated over the last 5 years or so. It is challenging to schedule appointments. I just had my vehicle in for a service b appointment which includes”check for damaged components”. or so. It is challenging to schedule appointments. I just had my vehicle in for a service b appointment which includes”check for damaged components”. When I picked the vehicle up no mention of the fact there is clearly an issue with the suspension until the advisor brought the car up and he noticed it wasn’t sitting right. Why did I pay $700 for a tech to not report anything. And now I have to deal with getting the car back in for another service. I also had the windshield replaced at that time and immediately noticed on my drive home that the rear view mirror was problematic - hard to adjust and wouldn’t stay in position. I understand people make mistakes but Where is the quality control? Stuff like this never used to happen. I pinged my service advisor on Monday and got a text back that he was out until Wednesday. I waited until Thursday noon and had to text again. Seriously, advisors don’t cover for each other? Why wasn’t the message picked up when my advisor returned? I am starting to think about a new car and up until recently I would have strongly leaned toward another Mercedes but this is not a trend to make me want to stick with MB. More

by SKDALEO Verified Customer Verified Customer

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Good work with maintenance service and kind hospitality. Better experience than the others in metro. Better experience than the others in metro. More

by LEEJANGKIL Verified Customer Verified Customer

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I appreciate the clean facility and the pleasant customer service . N the waiting area there refreshment and tv. service . N the waiting area there refreshment and tv. More

by ATINAWESLEY Verified Customer Verified Customer

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