Andy Acevedo | Page 12
Service Advisor
Mercedes-Benz of Portland
1605 SW Naito Pkwy
Portland, OR 97201
174 Reviews
Write a Review174 Reviews of Andy Acevedo
May 04, 2023
Your entire service and sales dept needs to be fired! I was asked to perform sexual services in lieu of payment I was asked to perform sexual services in lieu of payment More
Other Employees Tagged: Mylee Burns, Jose Araujo Suarez, Aaron Avanzado, Alex Fox , Richard Fox, Alyssa Jones, Jennifer Joseph, Nickolas Kalantari, Alec Wagner
April 27, 2023
Service ok, hard to reach to schedule. Just spent $800 on scheduled service, received 25% service offer three days later in mail. Lousy timing! Need to schedule next service and see if I c Just spent $800 on scheduled service, received 25% service offer three days later in mail. Lousy timing! Need to schedule next service and see if I can get coupon credit for that? More
Other Employees Tagged: Mylee Burns , Mark Tower
April 27, 2023
I have no complaints about the car service only that There was very if any understanding that I am alone, old and live in Longview and had to know what was going on. They did not have a car for me to dr There was very if any understanding that I am alone, old and live in Longview and had to know what was going on. They did not have a car for me to drive, so I had to rent a car adding to the vey expensive service charge.. I was disappointed in their lack of compassion. More
April 23, 2023
I am a very unhappy customer, My service has always been good but not this time. You have had my car for 5 days for what was to be a 2 day job and I have had no communication except when I called trying to good but not this time. You have had my car for 5 days for what was to be a 2 day job and I have had no communication except when I called trying to get some information but got none. I am really upset and have had to cancel appointments, and the only person I have been able to talk to is the person answering the phones. WHAT KIND OF CUSTOMER SERVICE IS THIS? The person that picked up my car for very nice and courteous. More
April 22, 2023
This is my second time visiting the service center and it was completely different from my first visit. The first visit I came in because of some weird sounds coming from my tire whilst turning. I took it in was completely different from my first visit. The first visit I came in because of some weird sounds coming from my tire whilst turning. I took it in and they claimed to have checked it but it still made the same noises — and, they didn’t even fill up my tires to the correct amount. This time around I had a new service representative and she was quick, attentive, and provided much more customer service than the last person. Unfortunately, I don’t feel welcomed when I come to this particular location ever, but her customer service made me feel like someone actually cared about me as a customer. The job was done quick and well. More
Other Employees Tagged: Joseph Edgerly, Duncan Ostrander, Sean Popplewell

