Andy Acevedo
Andy Acevedo at Mercedes-Benz of Portland

Andy Acevedo | Page 12

Service Advisor

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.1
174 Reviews
4.1

174 Reviews

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174 Reviews of Andy Acevedo

May 23, 2023

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Employee Rating

Best service center in the Portland Merton Area. Open and honest communication with the needs and of the customer as the primary focus. More

by PUREGENIUS222
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 24, 2023

Mercedes-Benz of Portland responded

Putting our customers at the fore front of our operations in our pleasure, and we truly appreciate you taking the time to highlight the transparent and quality service our team provided you. In the future, we hope to have you back at Mercedes-Benz of Portland.

May 22, 2023

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I was very pleased with the service, friendly help and not a long wait for the car More

by LTSTEN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Arthur Dimalanta, Mark Tower

May 24, 2023

Mercedes-Benz of Portland responded

Providing you with friendly and efficient service was our pleasure. Thank you for choosing to work with our team at Mercedes-Benz of Portland. For any future needs, we hope you will continue to keep our team in mind.

May 16, 2023

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cool under fire. As rough this car was. If I need theripy I'll go there! My view, a in person visit helpfull. Andy a great service manager. More

by rmsteel100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2023

Mercedes-Benz of Portland responded

Thank you for describing our team at Mercedes-Benz of Portland so kindly. We will be sure to share your kind comments with our team member, Andy, and will be looking forward to your next visit with us.

May 04, 2023

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Employee Rating

Your entire service and sales dept needs to be fired! I was asked to perform sexual services in lieu of payment More

by DNG0
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Mylee Burns, Jose Araujo Suarez, Aaron Avanzado, Alex Fox , Richard Fox, Alyssa Jones, Jennifer Joseph, Nickolas Kalantari, Alec Wagner

May 04, 2023

Dealership Rating
Employee Rating

They are good people but lack of communication. They have had my car for 20 days and counting More

by ANDREWLOBE
Service Price Transparency
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Recommend Dealer
No

April 27, 2023

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Employee Rating

Service ok, hard to reach to schedule. Just spent $800 on scheduled service, received 25% service offer three days later in mail. Lousy timing! Need to schedule next service and see if I c More

by JPETE1950
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns , Mark Tower

April 27, 2023

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Employee Rating

I have no complaints about the car service only that There was very if any understanding that I am alone, old and live in Longview and had to know what was going on. They did not have a car for me to dr More

by JIVANEESHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2023

Mercedes-Benz of Portland responded

I'm sorry to learn our team did not have a loaner vehicle available at the time of your service. Your concerns are certainly understood and will be shared with our team in hopes of improving future experiences. In the meantime, we thank you for this candid feedback and hope to improve upon your next visit.

April 23, 2023

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Employee Rating

I am a very unhappy customer, My service has always been good but not this time. You have had my car for 5 days for what was to be a 2 day job and I have had no communication except when I called trying to More

by AUNTIEJOT
Recommend Dealer
No

April 23, 2023

Dealership Rating
Employee Rating

Every went well on the first visit. Hopefully this trend will go on. Thank you More

by MADA.K
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2023

Mercedes-Benz of Portland responded

It is a pleasure to see you are satisfied with your first service visit here at Mercedes-Benz of Portland. Looking forward, we promise to put our best foot forward when it comes providing you and your vehicle with top-notch service. Until your next visit, safe travels.

April 22, 2023

Dealership Rating
Employee Rating

This is my second time visiting the service center and it was completely different from my first visit. The first visit I came in because of some weird sounds coming from my tire whilst turning. I took it in More

by AKA93
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Joseph Edgerly, Duncan Ostrander, Sean Popplewell

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