Andrew Kreatsoulas

It is nice to be a customer of a business that promises to take care of the customer. I’m glad that I have purchased my first Bronco from Hawk Ford. to take care of the customer. I’m glad that I have purchased my first Bronco from Hawk Ford. More

by SCBJLB98 Verified Customer Verified Customer

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I purchased my 2022 Ford Edge from Hawk Ford (St. Charles, IL) on 5/31/25. Over the last 10 days, I have enjoyed driving my vehicle, although an emissions light has caused me to get service today. Charles, IL) on 5/31/25. Over the last 10 days, I have enjoyed driving my vehicle, although an emissions light has caused me to get service today. I am much less happy with the sales transaction itself with Hawk Ford. After test driving a car listed on the website, the dealer made a base price offer (not including the typical add-ons) that was significantly higher than what was posted on the Hawk website. I pointed this out and was given a bogus story about this being from a “third party website” over which they have no control. I pulled up the Hawk website to disprove this falsehood. Then there was an attempt to charge me extra for the “certified” warranty, but this vehicle was already listed as such on the website. Both of these deceptive sales tactics is why used car salesman have the reputation they do. There was also some strange friction between certain dealership staff that was off-putting. Today, when my vehicle was already in need of service at Hawk Ford, I was informed that the certified warranty came with a $100 deductible. While I was grateful the service department waived the fee in response to my complaint, it is still frustrating that this feature of the warranty was not called out to us at the time of sale. I compare this experience at Hawk to another family member's recent experience at Gerald Ford/Hyundai in North Aurora, IL. A used vehicle was purchased without any of the games. It was a welcome departure from the Hawk experience. As a result of all of this, I can’t give Hawk Ford positive marks, nor am I likely to return there for any future purchases or service. More

by KURTOSIS Verified Customer Verified Customer

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There wasn’t a lot of back-and-forth. I already knew what I wanted.. I didn’t need financing so it was a easy sale in transition and really fun. I already knew what I wanted.. I didn’t need financing so it was a easy sale in transition and really fun. More

by MARKGNUTEK Verified Customer Verified Customer

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Great customer service! Everyone was extremely helpful to work with. However, they were not too pushy! Which I appreciated! Everyone was extremely helpful to work with. However, they were not too pushy! Which I appreciated! More

by LEANNBRANDENBURG66 Verified Customer Verified Customer

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Very helpful and not pushy when coming to buy a car. I had a great experience. I had a great experience. More

by NCDUB0619 Verified Customer Verified Customer

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Everyone was very nice. Andrew was very friendly and answered a lot of questions I had. Nick was very personable and easy to work with, and also very patient with me while I Andrew was very friendly and answered a lot of questions I had. Nick was very personable and easy to work with, and also very patient with me while I was making my decision. He helped me pick out something I absolutely love! More

by CHANCE.DRAPER Verified Customer Verified Customer

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Great personal service, get yo the point, no dilly dallying around. Gets the job done! dallying around. Gets the job done! More

by DELANO6931 Verified Customer Verified Customer

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Was looking for a specific Ford Bronco Heritage Limited Edition and found it at Hawks Ford St Charles. I live in California, but Andrew Kreatsoulas and Chris Krueger couldn’t have made it easier for me to Edition and found it at Hawks Ford St Charles. I live in California, but Andrew Kreatsoulas and Chris Krueger couldn’t have made it easier for me to purchase. Gave me a great price, no surprises and shipped it straight out to be. I had it 3 days later! The team there followed up with me during the whole process to answer any questions and I am a very happy customer. I’ll definitely use them again. More

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They were very helpful in finding the truck I was looking for, and making sure it was exactly what I wanted for, and making sure it was exactly what I wanted More

by ROCCOMARTINO49 Verified Customer Verified Customer

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Russel was the best salesman I have ever worked with. . Everybody else was just as helpful and friendly, and knowledgeable. A total enjoyable experience. . Everybody else was just as helpful and friendly, and knowledgeable. A total enjoyable experience. More

by JACKSTWENTY Verified Customer Verified Customer

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