Andrei Bucatari
Andrei Bucatari at RBM of Alpharetta

Andrei Bucatari

Service Advisor

RBM of Alpharetta

345 McFarland Parkway
Alpharetta, GA 30004

5.0
83 Reviews
5.0

83 Reviews

Write a Review

Dealership Experience

9 yrs, 2 mos

Industry Experience

9 yrs, 2 mos

Languages Spoken

English English

Russian Russian

83 Reviews of Andrei Bucatari

May 04, 2024

Dealership Rating
Employee Rating

I brought my E350 in for service on April 27, 2024. As always, my service advisor, Andrei Bucatari, was excellent in every way. From his knowledge of my car, coupled with his always going out of his wa More

by Thor Stensland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

RBM of Alpharetta responded

Hello Thor, Thank you for your wonderful review of our service advisor, Andrei Bucatari! We're thrilled you had such a positive experience. Andrei always strives to provide exceptional service, and your feedback confirms that. We truly value your trust and loyalty. If you have any further needs or questions, feel free to reach out. We are here for you and look forward to your next visit! Best wishes, Your Friends and Family at RBM of Alpharetta

March 30, 2024

Dealership Rating
Employee Rating

Working with Dan Berry has been an absolute pleasure. We are in the midst of choosing our 4th Mercedes with RBM, with this decision being the most difficult to date. Dan has been nothing but patient and More

by Truconsulting
Recommend Dealer
Yes

Other Employees Tagged: Dan Berry

Apr 02, 2024

RBM of Alpharetta responded

Hi Truconsulting, We were thrilled to hear about your exceptional experience with Dan Berry. His expertise, professionalism, and commitment to ensuring a seamless and stress-free process truly impressed us. We deeply appreciate your trust in us and are honored to have gained your business, as well as your loyalty for the long term. Congratulations on your new Mercedes-Benz! We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

March 30, 2024

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Awesome experience, as usual, with Dan Berry and RBM Alpharetta. Exceptional service from Dan and his entire staff. He is the best in the business. Same with dealership. More

by ronaldrrivera8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Berry, Neil Turry, Steve Byrd, Lisa Brennan , Mary at front desk. Five stars.

Apr 02, 2024

RBM of Alpharetta responded

Hello Ronaldrrivera8, Thank you for your glowing review! We’re delighted to hear that your experience with Dan Berry exceeded your expectations. Providing exceptional service and helping our customers find their perfect Mercedes is our passion, and it’s wonderful to know that we achieved that with you. We’ll be sure to pass along your kind words to Dan Berry and the rest of our team. We appreciate your business and look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

November 23, 2023

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Amazing car buying experience! This is 15th vehicle I have purchased from Mr.Azizi. Highly recommended! More

by bemirm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reza Azizi, Roberto Manzur

Nov 29, 2023

RBM of Alpharetta responded

Hello Bemirm, Congratulations on your beautiful new Benz! We are so appreciative of your loyalty and feedback about your experience with Reza Azizi. We'll be sure to relay over the kind words expressed on your behalf. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Warm Wishes, Your Friends and Family at RBM of Alpharetta

November 17, 2023

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Today I was at the RBM for the first time and the first experience in purchasing a car was simply amazing thanks to Vadim Russo. The professionalism, speed, politeness and punctuality of this person are un More

by bazelyuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vadim Russu, Roberto Manzur

Nov 29, 2023

RBM of Alpharetta responded

Hi Bazelyuk, Congratulations on your beautiful vehicle! We are so appreciative of your feedback about your experience with ­Vadim Russu. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect vehicle that best suits your needs. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

November 14, 2023

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Employee Rating

Very good experience. John did a great job when I bought my car off lease More

by Kari march
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2023

RBM of Alpharetta responded

Hello Kari, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come! All the best, Your Friends and Family at RBM of Alpharetta

August 27, 2023

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Employee Rating

I've purchased three Mercedes from Jeff Twiggs and it's been a very satisfying experience each time. Jeff is very informative and willing to go the extra mile to make sure I've been happy and satisfied wit More

by familyfroml
Recommend Dealer
Yes

July 24, 2023

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Employee Rating

A word of praise and thanks to Donnie Moore (sales manager), and Kyle Edson. Today was my third experience in purchasing a vehicle with both Donnie and Kyle. They both extended themselves and went out More

by Thor Stensland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Edson, Roberto Manzur

May 17, 2023

Dealership Rating
Employee Rating

Andre, by far is the most professional advisor we have ever worked with. He has come through not only in a common service appointment, but when we have faced some stressful situations . I would highly rec More

by Truconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Sayers

May 22, 2023

RBM of Alpharetta responded

Hello, Truconsulting! We are thrilled to hear that Andrei provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

May 13, 2023

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Employee Rating

RBM of Alpharetta, OUTSTANDING SERVICE! I took my 2017 mercedes in for some transmission issues (due to taking my car to a independent mechanic). "My merecedes advisor SAVED my car!" P More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2023

Jennifer responded

RBM of Alpharetta, OUTSTANDING SERVICE! I took my 2017 mercedes in for some transmission issues (due to taking my car to a independent mechanic). "My merecedes advisor SAVED my car!" Please ask for Andrei Bucatari as he is AMAZING, communicative and so very helpful! He is always telling me what all my options are and giving me the best advice on how to move forward with maintaining my car and its service. Keep up the amazing service! I will continue to go to RBM of Alpharetta and I would recommend them to anyone needing to service their mercedes. Thank you Andrei!

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