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Anastacia Rebell
Anastacia Rebell at Secor Subaru

Anastacia Rebell | Page 10

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.8
153 Reviews
4.8

153 Reviews

Write a Review

153 Reviews of Anastacia Rebell

January 20, 2024

Dealership Rating
Employee Rating

Exceeded expectations. Timely. Detailed check of entire car. Clean in and out. Good price, courteous staff. More

by BWiatr
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

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Jan 22, 2024

Secor Subaru responded

We're delighted to know we exceeded your expectations at Secor Subaru! Our team always aims for thoroughness and courtesy. Thanks for the positive feedback, it's much appreciated!

January 19, 2024

Dealership Rating
Employee Rating

all staff in service department were very courteous and helpful especially Ms Rebell with all her communications with us. great to know there is still some wonderful customer service people out there. Seco More

by TJSHEEHAN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kyle Pullen, Kaitlyn Gray , Rebecca Nutt

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Jan 22, 2024

Secor Subaru responded

It's fantastic to know that our service department at Secor Subaru provided you with top-notch customer service. We'll be sure to pass your compliments along to Ms. Rebell and the rest of the team!

January 18, 2024

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Employee Rating

I appreciate that only needed services are recommended. Also appreciate work done in a timely manner.... and the car wash. More

by MARCODEGROTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Pullen

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Jan 18, 2024

Secor Subaru responded

Marco, we're glad to know you appreciate our honest service recommendations and timely work at Secor Subaru. The car wash is just a little extra touch! Thanks for your review.

January 17, 2024

Dealership Rating
Employee Rating

I was greeted as I drove into the dealership. Ms. Rebell was friendly and professional. All aspects of the experience were top notch! Doug Barrett More

by SALTCOVESIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Nutt

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Jan 17, 2024

Secor Subaru responded

Hi Doug! We're delighted to know that you had a top-notch experience at Secor Subaru! It's great to hear our team made your visit welcoming and professional. Thanks for the review, we appreciate it!

January 16, 2024

Dealership Rating
Employee Rating

Beyond expectations. Creatively reduced cost. Ride home appreciated, Found missing items in complementary car wash. More

by CRAIG.MELIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray , Josh, car wash found missing item.

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Jan 17, 2024

Secor Subaru responded

Craig, we're delighted to know that our team at Secor Subaru went above and beyond for you. Thank you for choosing us! We'll see you next time. Enjoy your clean ride!

January 16, 2024

Dealership Rating
Employee Rating

Professional, courteous. Work done quickly and efficiently. We always use Secor for our Subaru service! More

by TAGORMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kyle Pullen, Kaitlyn Gray , Rebecca Nutt

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Jan 17, 2024

Secor Subaru responded

Tagore, we're delighted to know that you've had a positive experience with our service team at Secor Subaru. We appreciate your loyalty and look forward to continuing the efficient work on your Subaru! Safe travels!

January 16, 2024

Dealership Rating
Employee Rating

They were excellent. They took time to go over the details of the completed service and sure that my questions were answered. More

by SWAHLCRONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

Secor Subaru responded

We're glad to know you had an excellent experience with us at Secor Subaru. Thanks for the positive feedback! We'll see you next time. Safe travels!

January 16, 2024

Dealership Rating
Employee Rating

Anastacia was very understanding and helpful when I couldn’t explain what was wrong with my car. Enjoyed the experience More

by SHONDANORTHUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

Secor Subaru responded

We're glad to know that Anastacia was able to assist you effectively with your car needs at Secor Subaru. Thanks for sharing your positive experience! We'll see you next time. Safe travels!

January 01, 2024

Dealership Rating
Employee Rating

Fast, courteous, and efficient. I don't have eleven more words and any additional information is irrelevant. More

by ENGELSJ01
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

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Jan 03, 2024

Secor Subaru responded

Thank you for the 5-star rating! We appreciate your positive review of our service at Secor Subaru. We're glad to know you found us fast, courteous, and efficient! Safe travels!

January 01, 2024

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Employee Rating

They told me I needed new tires. They gave me a quote was didn't satisfy my needs. I found a better price in another place. However, when I went to the other place I found my car did More

by OSCARSEGURA59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kyle Pullen, Kaitlyn Gray , Rebecca Nutt, Kaitlyn Gray

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Jan 04, 2024

Secor Subaru responded

I'm sorry to read about your experience with the tire quote and missing wheel lock. We aim for complete customer satisfaction, so it's disappointing to learn we fell short in this instance. I'd like to help resolve this issue as quickly as possible - please reach out at your earliest convenience so we can discuss this further. Thank you, Shawn Murray - Service Manager - smurray@secorauto.com

Jan 04, 2024

OSCARSEGURA59 responded

I went to service, where I received the best customer service, and they gave me a new wheel lock. I paid about $85, which is a lot for me. I wintbask get a refund but you can give me a special coupon for future service. My car guarantee is close to an end, or any further service. Again, I could be in a dramatic situation, and I wouldn't be able to unlock my tires bc nobody gave me or explained to me about the wheellock. Please, let me know.

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