Ana Beltran | Page 2

Very good good service, kind, good professional good service, kind, good professional, fast service, patient, helpful service, kind, good professional, fast service, patient, helpful More

by evaltefs Verified Customer Verified Customer

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The Best Service station in Lakewood Ranch Florida so go visit this service station okay visit this service station okay More

by HECLEE78 Verified Customer Verified Customer

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Everyone was very helpful and courteous with me, and it was serviced in a timley manner was serviced in a timley manner More

by sarahsellsflorida Verified Customer Verified Customer

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I recently took my vehicle in for repair and my service advisor was Ana Beltran. Ana could not have any more helpful than she was. Ana was also a pleasure to deal with. and was very knowledgeable. I can't advisor was Ana Beltran. Ana could not have any more helpful than she was. Ana was also a pleasure to deal with. and was very knowledgeable. I can't thank her and all the folks at Gettel toyota of lakewood enough. Looking forward to my next visit. More

by bmw3016 Verified Customer Verified Customer

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I will recommend it replay Toyota to all my family And friend If they need a car or service a car. friend If they need a car or service a car. More

by augustavealtery Verified Customer Verified Customer

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Gettel has great customer service. Always timely and understanding of the customers needs. Thank you! Always timely and understanding of the customers needs. Thank you! More

by schandlerslpa Verified Customer Verified Customer

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My Prius told me maintenance was needed. I made an appointment and they changed the oil and did the checklist. The waiting area is excellent I made an appointment and they changed the oil and did the checklist. The waiting area is excellent More

by Dcolket Verified Customer Verified Customer

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I've been dissatisfied with the service here before but this time the communication was terrible. I dropped my car off for a tire issue and an oil change. I was told someone would call to tell me what was this time the communication was terrible. I dropped my car off for a tire issue and an oil change. I was told someone would call to tell me what was going on. No one did. The text with the service website link led to a page with no information, as always. Then I got a text that my car was ready. No one had told me what was wrong with the tire, what was completed, or how it would be covered. This was on a tire I bought there less than a month ago and I have the road hazard package. I called the representative and the explanation was very confusing. I left a service manager a message and he never called back. The rep who was there when I got the car explained it better, but failed to notice that the change was not performed. Then (and only then) did she surmise that I didn't need one until another 5,000 miles, though my last was 5,000 ago and this was different than the sticker on my window, which I got there. Very confusing. More

by L. Oliver Verified Customer Verified Customer

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It was a good service experience. One thing though, no one ever takes the time to review the work order. I do not get shop supplies, add on expense for no reason or explanation. Yes, One thing though, no one ever takes the time to review the work order. I do not get shop supplies, add on expense for no reason or explanation. Yes, I know you all do but don't know how to explain it More

by Sm3ss3rsmith Verified Customer Verified Customer

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Ken was understanding of my needs for a vehicle and my budget. He went to bat for me and success!! budget. He went to bat for me and success!! More

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