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Start your review of Amy Luk.
Amy Luk
Amy  Luk at Richmond Subaru
4.8

Amy Luk

Service Advisor

Richmond Subaru

3511 Number 3 Rd
Richmond, BC V6X 2B8

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5 Reviews of Amy Luk

February 14, 2020

Dealership Rating
Employee Rating

"My family and I have shopped here and anytime one of us..."

- deedee

My family and I have shopped here and anytime one of us have some car needs the richmond subaru team is always helpful. The receptionist,Erika, is such a sweetheart and Nick does the best test drives !! I have recommend this dealership to many people I have ran into who are looking for the right car and an honest sales team.

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Recommend Dealer
Yes

November 16, 2019

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"This is the 3rd car purchased by our family at this..."

- Reynold Vaz

This is the 3rd car purchased by our family at this dealership and we have been very pleased with the staff and customer service. Genuine

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Yes

Other Employees Tagged: Michael Nguyen, Mike Lee, Danielle Schelini, Ray Haramboure, George Stratila, Ray Lewis

November 13, 2019

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"The General Manager answered my questions quickly. Austin..."

- Harry J

The General Manager answered my questions quickly. Austin the Sales Rep was patient, sincere, not pushy or over selling. He found me the perfect suv with all the features I wanted. Better to have more features than less. Lady Service advisor understood my grief with the remote locks and custom set them. Danielle in Finance was knowledgeable and organized.

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Yes

Other Employees Tagged: Ray Haramboure, Ray Lewis, Austin Huang

August 16, 2019

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"One department is atrocious"

- Mysub

Generally satisfied but their car washing is an insult. I bought new cars and all these years of car washing after service has been nothing but frustration from changing all the seat positions to returning a car dirtier than when they got it. Yesterday they just hosed it and when I drove into the sun the inside of the windshield was so bad it impeded my vision. Several times my car was ready for pickup but I was not advised. It was back in the customer's parking space. This has to reflect on the attitude behind the scene!

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Recommend Dealer
Yes

Other Employees Tagged: Austin Warren, Quinton Diep, Edwin Ho, George Stratila , The salesmen who sold me the cars are not there any longer.

Sep 10, 2019

Richmond Subaru responded

Hello, Thank you for sharing your feedback. We are absolutely committed to improving the level of customer service and the overall customer experience at our dealership. Your feedback will help us achieve our goal. Best Regard, Management

May 30, 2019

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Employee Rating

"Excellent service"

- aussieforesterowner

Bought a new Forester in 2016. Happy with deal which included a trade-in. Service since has been fantastic and I am very happy to have dealt with this dealer.

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Recommend Dealer
Yes

Other Employees Tagged: I forget name of sales agent and other guy at service desk

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