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Start your review of Amy Luk.
Amy Luk
Amy  Luk at Richmond Subaru
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Amy Luk

Service Advisor

Richmond Subaru

3511 Number 3 Rd
Richmond, BC V6X 2B8

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2 Reviews of Amy Luk

August 16, 2019

Dealership Rating
Employee Rating

"One department is atrocious"

- Mysub

Generally satisfied but their car washing is an insult. I bought new cars and all these years of car washing after service has been nothing but frustration from changing all the seat positions to returning a car dirtier than when they got it. Yesterday they just hosed it and when I drove into the sun the inside of the windshield was so bad it impeded my vision. Several times my car was ready for pickup but I was not advised. It was back in the customer's parking space. This has to reflect on the attitude behind the scene!

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Recommend Dealer
Yes

Other Employees Tagged: Austin Warren, Quinton Diep, Edwin Ho, George Stratila , The salesmen who sold me the cars are not there any longer.

Sep 10, 2019

Richmond Subaru responded

Hello, Thank you for sharing your feedback. We are absolutely committed to improving the level of customer service and the overall customer experience at our dealership. Your feedback will help us achieve our goal. Best Regard, Management

May 30, 2019

Dealership Rating
Employee Rating

"Excellent service"

- aussieforesterowner

Bought a new Forester in 2016. Happy with deal which included a trade-in. Service since has been fantastic and I am very happy to have dealt with this dealer.

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Recommend Dealer
Yes

Other Employees Tagged: I forget name of sales agent and other guy at service desk

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