The service department provided quick and quality service
for my vehicle. The service department was the cleanest I have ever seen.
for my vehicle. The service department was the cleanest I have ever seen.
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by tr6rules
Verified Customer
Verified Customer
Service Price Transparency
Oct 07, 2024 -
Clement Hyundai responded
Hello Tr6rules, thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you!
Sincerely,
Your Friends at Clement Hyundai
The staff is very professional and the store is very
clean! Alyssa was great to work with.
clean! Alyssa was great to work with.
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by jbylander16
Verified Customer
Verified Customer
Service Price Transparency
Oct 07, 2024 -
Clement Hyundai responded
Hello Jbylander16, thank you for leaving us a review. We value your feedback. Feel free to let us know if we can be of help in the future. Take care!
Sincerely,
Your Friends at Clement Hyundai
Very polite and kept me informed during service
appointment . Friendly and courteous during the visit
appointment . Friendly and courteous during the visit
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by togadere7
Verified Customer
Verified Customer
Service Price Transparency
Oct 03, 2024 -
Clement Hyundai responded
Hello Togadere7, thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you!
Sincerely,
Your Friends at Clement Hyundai
The whole process was made easy.
No hassles. They were able to take care of everything in one trip.
No hassles. They were able to take care of everything in one trip.
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by soccer.mom19
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2024 -
Clement Hyundai responded
Hello Soccer.mom19, thank you for taking the time to leave us a review and for those kind words about one of our sales members! We greatly appreciate the opportunity to earn your business and hope you enjoy your vehicle!
Sincerely,
Your Friends at Clement Hyundai
They actually try to know you as a person and are not
just out for money. The customer service is wonderful
just out for money. The customer service is wonderful
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by bobbiegrass0719
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2024 -
Clement Hyundai responded
Hello Bobbiegrass0719, thank you for highlighting our team members. We always strive to provide the best customer service and greatly appreciate the opportunity to earn your business!
Sincerely,
Your Friends at Clement Hyundai
Always seem to find things that need fixed fir a cost of
$400-$1,000
$400-$1,000
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by johnnaferguson
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2024 -
Clement Hyundai responded
Hello Johnnaferguson, thank you for your feedback. We are sorry to hear that your experience was not the most positive. We always strive to provide the best customer service and we are sorry to see that we have not met that here. Feel free to reach out to us and give us a chance to earn your confidence in us again.
Sincerely,
Your Friends at Clement Hyundai
Courteous, clean, thorough, and prompt.
Brand new facilities, tons of cars and SUV's in stock
Brand new facilities, tons of cars and SUV's in stock
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by leaddude0
Verified Customer
Verified Customer
Service Price Transparency
Sep 23, 2024 -
Clement Hyundai responded
Hello LeadDude0, thank you for those kind words and for taking the time to leave us a review. We greatly appreciate the opportunity to earn your business and hope you enjoy your vehicle!
Sincerely,
Your Friends at Clement Hyundai
Kevin is super helpful and makes sure you get everything
you need, the store is beautiful and everyone as how you are, and if you need help finding anything.
you need, the store is beautiful and everyone as how you are, and if you need help finding anything.
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by Bryce1125
Verified Customer
Verified Customer
Service Price Transparency
Sep 17, 2024 -
Clement Hyundai responded
Hello Bryce, thank you for taking the time to leave us a review and for highlighting one of our sales members. We are happy to help and greatly appreciate the opportunity to earn your business! We hope you enjoy your vehicle!
Sincerely,
Your Friends at Clement Hyundai
Alyssa is awesome?
She even helped us find a place close by to eat while we waited.
She even helped us find a place close by to eat while we waited.
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by kathogan46
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2024 -
Clement Hyundai responded
Hello Kathogan46, thank you for highlighting our employee! We are happy to help and hope you enjoy your vehicle!
Sincerely,
Your Friends at Clement Hyundai
Since I had mixed feelings about my service experiance, I
was going skip the review question "Would you recommend this service center" - but the review software forces an answer. Unfortuantely I have to say
was going skip the review question "Would you recommend this service center" - but the review software forces an answer. Unfortuantely I have to say "no".
I brought in my 2023 Tucson Hybrid for the 16,000 mile servicing.
The service area is very nice - clean, efficient, and spacious, and the job was completed in less than an hour, as promised.
The service agent, Alyssa was friendly and professional.
I mainly have just one complaint with this service visit......
When checking in, Alyssa said at 16k miles "they" recommend "BG EPR" to clean the lower engine. I've never heard of that service, and said I'd like to go home and research it, adn bring it back if I found it useful. Then she (correctly) pointed out that it needed to be done when changing the oil. I (mistakenly) thought "they" meant "Hyundai", and that it would be listed in the Maintenance Schedule. Also, I'm still learning about hybrids, and since small engines have to work harder, I figured that they may need extra engine care - so I agreed to the service.
When I got home I checked out the Maintenance Schedule and there was no mention of this engine oil additive treatment. Also, an 11oz can of EPR (enough for my 1.6 L engine) is only about $15 - which a dealership should get way cheaper buying in bulk. Also, there was minimal (extra) service time taken....."warm" the engine (done while doing other maintenance), then (once the oil is drained) pour the EPR in and drain that out, then fill with oil. That's a very good profit margin on a $100 service, and so it feels like a unnecessary recommendation made to boost income.
Again, other than the recommendation for EPR, the service was very good. I may even bring my Tucson back next time, but I'll ask beforehand about what "extra" services they recommend so I can research it.
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by New owner
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2024 -
Clement Hyundai responded
please contact me directly at chris.bone@clementhyundai.com so I can make sure we get you taken care of.