Alyssa Roybal

My service advisor Alyssa was beyond fanominial… stayed in touch never once did I ever have to call her.. I had some issues arise with my extended warranty not wanting to cover a lot of the work … the ebra in touch never once did I ever have to call her.. I had some issues arise with my extended warranty not wanting to cover a lot of the work … the ebrake malfunctioned which caused a chain of events that was not going to be covered after I explained this to her she went to work and work so hard explaining my frustration to my extended warranty peeps and got my cost down more than half!! Give that girl a raise or promotion… she did this I was unaware and text me saying call her she had great news… I was so surprised it nice to know good people with good intentions still exist in the world… she’s my fav!! That’s why I have chosen clement for my last 4 cars (2 for me and 2 my daughter) since 2017… GREAT JOB ALYSSA I TRUELY APPRECIATE YOU!! More

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Chris and Alyssa were great! Process was very easy and they got everything I needed done. Process was very easy and they got everything I needed done. More

by chertel183 Verified Customer Verified Customer

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Brought in for routine oil change and fixing the tire. Appointment was at 11am. Was told it would be ready in a couple hours. Had to call again at 5:30 and was told it was just started on. It was frustrat Appointment was at 11am. Was told it would be ready in a couple hours. Had to call again at 5:30 and was told it was just started on. It was frustrating without communication. As usual, Chris was great. Everything was completed as stated. But the communication was lacking and caused issues with getting somewhere on time without being able to pick up the car. More

by chertel183 Verified Customer Verified Customer

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Alyssa was simply awesome. She went above and beyond to help me get a new tire and keep me updated throughout the process. She’s the best! She went above and beyond to help me get a new tire and keep me updated throughout the process. She’s the best! More

by sarah.manfucci Verified Customer Verified Customer

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Competitive pricing. The team here has really gone the extra mile for the customer. When I had questions on the service done, they were able to show me exactly what was w The team here has really gone the extra mile for the customer. When I had questions on the service done, they were able to show me exactly what was wrong on the part that had been taken out of my vehicle. More

by DPAULAT Verified Customer Verified Customer

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I don’t want to write fifteen words I already gave 5 stars thank you stars thank you More

by mark8460 Verified Customer Verified Customer

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Always kind and friendly people that work at the Wentzville dealership. This is my second car and I’m excited. Wentzville dealership. This is my second car and I’m excited. More

by Scottdlinsley Verified Customer Verified Customer

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I took a previous customer satisfaction survey. Alyssa Roybal didn't like my responses and went out of her way to inform me that my opinion was wrong. It was pretty much the most unprofessional act Alyssa Roybal didn't like my responses and went out of her way to inform me that my opinion was wrong. It was pretty much the most unprofessional action ive ever seen a dealership make. I'm glad my warranty is almost up so I won't have ever have to deal with Clement Hyudai again. I was warned about Clement by another Hundai dealership and caulked it up to competitiveness for a sale. I should have taken thier warning seriously. More

by JB Verified Customer Verified Customer

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Staff were very caring and responsive and good at following through with communication and meeting commitments. following through with communication and meeting commitments. More

by campguy17 Verified Customer Verified Customer

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Didn't know ya needed an appointment in Wentzville for anything, I felt belittled Not good enough anything, I felt belittled Not good enough More

by rogeddy52winelover Verified Customer Verified Customer

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