Altaz Motani | Page 3

Amazing service Ive given wheaton honda 5 stars, because of their great customer service, and how honest they are with their customers. They work hard to get you into Ive given wheaton honda 5 stars, because of their great customer service, and how honest they are with their customers. They work hard to get you into the vehicle you like and want. My experience was the best ive ever had. More

Helpful 3

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#1 in Customer Service! Awesome Buying Experience! The staff at Wheaton Honda, were the friendliest and most helpful, courteous people we have had the privilege of dealing with. Our 2013 CR-V was insi The staff at Wheaton Honda, were the friendliest and most helpful, courteous people we have had the privilege of dealing with. Our 2013 CR-V was inside, (I thought it was a new vehicle sitting there), and it was ready for us to take for a test drive. We were from out of town and this was the first time seeing the SUV. They dealt with me by email and phone and it was truly great. There was never any pressure on us at anytime. I would say, "We got even more than we were expecting". More

Helpful 4

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Friendly Service from the first phone call.. Drive by sighting.....Just passing by your dealership on 34 Ave. and this Dodge truck caught my attention. You were closed for Easter Friday so i chos Drive by sighting.....Just passing by your dealership on 34 Ave. and this Dodge truck caught my attention. You were closed for Easter Friday so i chose to have a look see on my own. I wanted more info on this truck so the next day i made a phone call in to inquire about price and mileage. I was promptly passed on to speak to Altaz. Altaz was simply put, easy to deal with....strait up front with the information i wanted over the phone. Just his way made me want to come down and meet him and have a look at the truck i was interested in and bout of Altaz. Altaz made it very easy for me in every aspect of purchasing this truck. I will come back, and I am a 1st time buyer from a Used car Dealer...Happy Happy Happy More

Helpful 4

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Overall Disappointed Never have our warranty information on file. Havent been able fix our noise problem even after three mechanics have looked at it. They all aknow Never have our warranty information on file. Havent been able fix our noise problem even after three mechanics have looked at it. They all aknowledge and hear the noise. I am seriously wondering if they dont want to find it. Their shuttle service wont take my pregnant wife home, we live in St Albert and according to them they only will drop off people if they live south of Jasper Ave. Jeez you spend that kind of money you figure they can at least drive you home. Kingsway Toyota is miles ahead with their customer service. I did like the sales manager though. More

Helpful 1

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5 Star Experience This was my first time purchasing a vehicle, and I honestly can say it was a great experience! I inquired online about the vehicle, and Altaz was very This was my first time purchasing a vehicle, and I honestly can say it was a great experience! I inquired online about the vehicle, and Altaz was very quick getting back to me. He was neither pushy or overbearing, and when it came to sitting down to sign the contract, he was very thorough in explaining every part in the document. From the sales team, to the finance, and management, I was dealt with professionally and with exceptional customer service. Definitely would recommend the Wheaton Honda Team for anyone looking for an easy, breezy, car shopping experience. Will for sure be back for when the time comes for a new car :) Thank you, thank you, THANK YOU again for all your help guys! Caroline. S. More

Helpful 5

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Had a mishap during the test drive and felt that I was pressured into purchasing the vehicle, basically had to buy the car or pay a $5000 bill and walk away. Did not sign any waiver before the road test pressured into purchasing the vehicle, basically had to buy the car or pay a $5000 bill and walk away. Did not sign any waiver before the road test of have it expalined that this would be the case in the event of a mishap. In hind sight this really shows a dealer that did nothing to protect its cutomers and a total lack of professionalism. I will definitly not be telling people where I bought the car and will not be dealing with them again. The $60 gift carsd for my "first oil change" will at least make a nice windshield scraper. More

Helpful 7

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The sales team were great. We had a bump in the The sales team were great. We had a bump in the process (Toyota warranty item) however, Ted, Ian and Altaz stepped up to make sure the issue was The sales team were great. We had a bump in the process (Toyota warranty item) however, Ted, Ian and Altaz stepped up to make sure the issue was resolved to my satisfaction. I made the car purchase over the internet and can say the car was exactly as described. I flew into Edmonton to pick up the car and it was detailed and prepared for a for my 2,000km return trip. Altaz made sure everything in the deal was included and provided for a positive interaction when we finally met in person. I am very satisfied with the final results. The team demonstrated their integrity when it would have been easy to walk away from the deal. I would use the sales team again and can say it was refreshing to work with a group of sales staff that demonstrated their integrity with hard work and 'walking the talk'. I believe regardless of being a local or a internet buyer you will find a positive interaction with the organization. Even better is knowing if the deal hits some bumps be assured that they will work to make you a satisfied and a happy customer. More

Helpful 3

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