Ally Gallagher
Ally Gallagher at Crest Volvo Cars

Ally Gallagher

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.8
203 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

7 yrs, 10 mos

Languages Spoken

English English

4.8

203 Reviews

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203 Reviews of Ally Gallagher

July 12, 2025

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As always Allie and team took great care of me and my Volvo while it was being serviced. I was kept informed during the service and my Volvo was retuned very clean and serviced as promised. More

by Dscottedwards
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford

July 11, 2025

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Ally was fantastic and thorough and I always appreciate working with her. While the situation with my car was complex, the dealership was able to perform the right diagnostics to fix my vehicle. More

by darya.haefele
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Recommend Dealer
Yes

July 10, 2025

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I service my Volvo car for almost 4 years now at Volvo Crest in Plano. When I call to make an appointment, Ally is always so professional and hands on! They offer a loan car , or you can wait while the More

by CLAU19AUG
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Recommend Dealer
Yes

July 06, 2025

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No document on the free 27 point inspection, showing what need attention and no callback regarding a light that came on by the time I got home.. More

by LYMASOUTHERLAND
Recommend Dealer
No

July 03, 2025

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The service team at Crest Volvo is amazing! We won’t buy cars anywhere else, and we get all our Volvos serviced at Crest. The best! More

by THERYANS
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Recommend Dealer
Yes

Other Employees Tagged: Max Caplin

Jul 14, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that our service team has provided you with such exceptional care. Your loyalty means the world to us, and we truly appreciate that you choose Crest Volvo Cars for both your vehicle purchases and service needs. It is incredibly rewarding to know that we have earned your trust and that you consider us the best. We look forward to continuing to serve you and your Volvos for years to come!

July 02, 2025

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Ally kept me informed on the status of my service and returned the car clean!. More

by msmith98
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Recommend Dealer
Yes
Jul 11, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that Ally provided you with excellent communication throughout your service visit and kept you well-informed every step of the way. It is wonderful to know that you received your vehicle back in clean condition. Your feedback helps us understand what matters most to our customers, and we truly appreciate your trust.

June 27, 2025

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Scheduling is easy, the loaner process is smooth and effortless. Nice coffee station but needs more matcha lattes, great snacks clean showroom More

by Ekenemaria
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Recommend Dealer
Yes

Other Employees Tagged: Mark Morgello

June 18, 2025

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My experience with this dealership has always been spot on. From Nixon and that team to Lisa(?) in the loan can department and last but not least, Ally and Bryce(mgr). They have been consistent and thoroug More

by ROZLYN D JOHNSON-WILSON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bryce Williams , Nixon(receiving/valet). Lisa(?) loan car

Jun 19, 2025

Crest Volvo Cars responded

Thank you for your thoughtful review, Rozlyn! We’re thrilled to hear about your positive experiences with our team. Your feedback regarding the mechanical inspections is important to us, and we’ll ensure it’s addressed. We're committed to providing top-notch service and appreciate your trust in us.

Jul 01, 2025

ROZLYN D JOHNSON-WILSON responded

Greatly appreciated.

June 15, 2025

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It is always a pleasure working with the team and Ally at Crest. From the initial scheduling, to the coordination of a loaner. It is always a wonderful and seemless process. More

by ENBROWNESQ
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Recommend Dealer
Yes

Other Employees Tagged: the loaner staff and the guys that greet you and send you off.

Jun 18, 2025

Crest Volvo Cars responded

Thank you for your kind words! We are delighted to hear that you consistently have a positive experience with our team and Ally. Our goal is to ensure that every aspect of your visit, from scheduling to coordinating loaner vehicles, is seamless and enjoyable. We appreciate your continued trust in us and look forward to serving you again in the future!

June 15, 2025

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Great service from Aly as usual. she is very customer oriented and has a nice personality. More

by FREDRODRIGUE
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Recommend Dealer
Yes
Jun 18, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with Aly. Our team takes pride in providing excellent customer service, and it’s always gratifying to know that our efforts are appreciated. We look forward to serving you again in the future!

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