Ali Lewis | Page 4
Business Development Manager
Herb Chambers INFINITI of Westborough
312 Turnpike Rd, Rte. 9
Westborough, MA 01581
Dealership Experience
3 yrs, 5 mos
Industry Experience
13 yrs, 1 mo
Languages Spoken
English
37 Reviews
Write a Review37 Reviews of Ali Lewis
July 15, 2022
By far the worst and poorest service since I have been coming here for the past 11years. No patience, no respect no courtesy,a complete disgrace to what this dealership has meant to me for all these years coming here for the past 11years. No patience, no respect no courtesy,a complete disgrace to what this dealership has meant to me for all these years I have been here. The sales guy was ok but his boss the guy in the financial department was a show case of poor service. I think his name is Eric . He was very cocky and was not answering my questions I had. When I tried to be clear by saying that I was not trying to be hard but needed clarity to help me make an informed decision, boldly he said well that’s what you are indicating that I was being a pain. I was shocked to hear this was was very offended. All I had asked him was that he ran my credit so that I see the real numbers and rates instead of giving me average numbers based on higher interest rates. He asked me if I was interested in making down payment and I said yes but he initially refused to run my application on grounds that I give him my payment info almost like forcing me to make down payments before I got any information from a bank which I didn’t even know I was going with. I refused to give my payment information and counter requested that the application be placed to banks with my intended amount of deposit I would make if I agreed to the terms. But this was a problem for him. He lacked ever professional ethics, at least from what I experienced. I have always been very satisfied with services here. But this was the worst I have ever had. It felt like my process was delayed intentionally on pretense that I was being paired with another financial personnel but it took for ever. I was there from 12 till past 4pm. Mr. Chambers pls make sure you’re hiring employees who have patience and uphold the values of your business and those who strive for customer satisfaction. More
Other Employees Tagged: Sami Zakhary , Eric Amoah
July 13, 2022
Ali and the team of Sami and the Manager of the dealership were all exceptional. Great customer service and a warm and friendly atmosphere from the time you are greeted at the entrance and front de dealership were all exceptional. Great customer service and a warm and friendly atmosphere from the time you are greeted at the entrance and front desk person. More
Other Employees Tagged: Max Elentukh, Sami Zakhary
July 11, 2022
Ali L. was amazing! Communication was easy & stress-free. I would highly recommend connecting with Ali and doing your business at Westborough Infiniti. was amazing! Communication was easy & stress-free. I would highly recommend connecting with Ali and doing your business at Westborough Infiniti. More
Other Employees Tagged: John Aliperta, Eric Amoah, Scott Marsden
June 14, 2022
When you have a great team --- great things happen. I sent a message via the website and Ali responded immediately. Not only was she friendly -- but super organized and helpful. I showed up to test I sent a message via the website and Ali responded immediately. Not only was she friendly -- but super organized and helpful. I showed up to test drive a vehicle, she met me, introduced me to Sean and I bought the car. She made it possible! Without her, I would have ended up a different dealership.......she is the best! More
Other Employees Tagged: Rocco Jason O'Brien , Eric Amoah, Sean and Steve
April 24, 2022
Ali connected me to John(my sales person). the entire transaction was quick. Ali follow up with email after setting up the appointment with contacts for is. I felt supported at each step. the entire transaction was quick. Ali follow up with email after setting up the appointment with contacts for is. I felt supported at each step. More
Other Employees Tagged: John Aliperta
April 22, 2022
Ali did a great job getting the deal started over the phone. She connected me with the manager and got the deal started and done. Infinity of Westboro was the most accommodating and gave no hassles and b phone. She connected me with the manager and got the deal started and done. Infinity of Westboro was the most accommodating and gave no hassles and best trade value for my car. More
Other Employees Tagged: Brian Farrell
April 07, 2022
I have been to this dealership once before my recent purchase for them. Returned with better financial means and now I have my Infinite. Inviting friendly staff stood out to me and that is what made me purchase for them. Returned with better financial means and now I have my Infinite. Inviting friendly staff stood out to me and that is what made me come back. More
Other Employees Tagged: Ferdy Franco , John Aliperta