"Overall experience was good. Staff all very friendly. My..."
Overall experience was good. Staff all very friendly. My daughter found the exact car that she wanted. My only negative comment is the push to buy an extended warranty. No means no but their business manager continued to push. This is after our explanation on why an extended warranty would not make sense for us.
This piece was more than frustrating.
"Great atmosphere - everyone was so inviting. I purchased..."
Great atmosphere - everyone was so inviting. I purchased a resale vehicle, the vehicle met all safety inspection standards almost perfect 10. Andre was a pleasure to work with. He was well informed on the vehicle I was purchasing.
"I typically do not fill out these reviews, but today I..."
I typically do not fill out these reviews, but today I was compelled as the support and service I received was exceptional.
I was looking for a safe car for my wife as she got a new job and now requires to drive into work. I purchased two previous cars at Bramgate Pre-owned center and have been extremely happy with the service and post sale support. Thus it was easy for me to think of them with my new needs. I did a trade in for a "gently" used SUV as a surprise to my wife. She was floored, extremely happy. The Sales Manager, Ali, went out of his way to ensure everything was perfect for her. The wipers had a slight streak but through his perfection nature and customer centric attitude, without a hesitation, he had it replaced. In my experience I have seen them not take any short cuts, oil change, brakes, wipers, whatever it takes to ensure safety and customer satisfaction is reached. During Covid 19, I went into the dealership twice, I felt very safe. There has been measures taken to ensure our safety. Trade in was smooth, I felt I received top dollar for my trade in, maybe because I bought it from him or maybe because he wanted to ensure I keep coming back, in either case Ali has won my loyalty and trust. Over the phone he had offered me a trade in value, and I figured he would change the number once I was in, but he stuck to his word, creditability is key in this business. Well done, Bramgate well worth the long drive!
Thank you for your support!
"Fantastic service and buying experience from start to..."
Fantastic service and buying experience from start to delivery. Mick was friendly and helpful. Made us feel welcome and comfortable the whole way. Thank you!
"Service was very good as I was looking at cars outside..."
Service was very good as I was looking at cars outside and someone came out very shortly to assist me. Andre was very pleasant to work with and was very accommodating
"Went above and beyond to ensure that i got exactly what i..."
- Rohan S.
Went above and beyond to ensure that i got exactly what i asked for. It was a smooth and easy transaction. i would 100 percent buy from this dealership again.
"Bramgate Used VW went above and beyond with the delivery..."
Bramgate Used VW went above and beyond with the delivery of our vehicle. Andre took care of us with respect and care and any questions we had he was able to answer. We would definitely recommend buying a vehicle from here!
"Worth the travel"
I had the opportunity to procure a vehicle from Bramgate VW during the COVID-19 pandemic. I was thrilled with the service of all the representatives I had the privilege of dealing with; especially considering I bought my vehicle without test driving it, as I was over 2.5 hours away. I was personally shuttled from the Brampton VIA station to the dealer, and within 30 minutes I was driving my new ride back home. I am ecstatic with my dealings with Bramgate VW and wouldn't hesitate to keep them at the top of the list when considering adding another vehicle to the family.
"Andre Sharma was very helpful"
The dealership was very professional to deal with. They answered my questions in a timely manner and we negotiated a fair price on my new purchase that was fair to all parties. Would recommend dealing with them, they have been in business for over 50 years for a reason.
"2017 AUDI A8"
A very professional sales team,
Call me old school, but this is the way that I still like to buy a car.
Well done guys.