"There were a few hiccups on delivery but they were quick..."
There were a few hiccups on delivery but they were quick and more than willing to fix these problems and still made the delivery an enjoyable experience, very impressed.
"Very satisfied from David Rodriguez. Very weel satisfied..."
Very satisfied from David Rodriguez. Very weel satisfied delever what he said. Appreciate to all Volkswagen specially David & manger Christopher. Thanks Again for a good deal
"From the moment that I made the decision to purchase a..."
From the moment that I made the decision to purchase a gently used Tiguan..the service from Ali was very professional, yet comfortable. His service was amazing...making sure I was happy all the way until I took my purchase off the lot.
I also have to mention Susan who again her professionalism was refreshing and understood everything that she explained to me..I would highly recommend Brampton Volkswagen!!
I love my Tiggy!!!
Evie O'Malley o
"Overall experience was good. Staff all very friendly. My..."
Overall experience was good. Staff all very friendly. My daughter found the exact car that she wanted. My only negative comment is the push to buy an extended warranty. No means no but their business manager continued to push. This is after our explanation on why an extended warranty would not make sense for us.
This piece was more than frustrating.
"Great atmosphere - everyone was so inviting. I purchased..."
Great atmosphere - everyone was so inviting. I purchased a resale vehicle, the vehicle met all safety inspection standards almost perfect 10. Andre was a pleasure to work with. He was well informed on the vehicle I was purchasing.
"I typically do not fill out these reviews, but today I..."
I typically do not fill out these reviews, but today I was compelled as the support and service I received was exceptional.
I was looking for a safe car for my wife as she got a new job and now requires to drive into work. I purchased two previous cars at Bramgate Pre-owned center and have been extremely happy with the service and post sale support. Thus it was easy for me to think of them with my new needs. I did a trade in for a "gently" used SUV as a surprise to my wife. She was floored, extremely happy. The Sales Manager, Ali, went out of his way to ensure everything was perfect for her. The wipers had a slight streak but through his perfection nature and customer centric attitude, without a hesitation, he had it replaced. In my experience I have seen them not take any short cuts, oil change, brakes, wipers, whatever it takes to ensure safety and customer satisfaction is reached. During Covid 19, I went into the dealership twice, I felt very safe. There has been measures taken to ensure our safety. Trade in was smooth, I felt I received top dollar for my trade in, maybe because I bought it from him or maybe because he wanted to ensure I keep coming back, in either case Ali has won my loyalty and trust. Over the phone he had offered me a trade in value, and I figured he would change the number once I was in, but he stuck to his word, creditability is key in this business. Well done, Bramgate well worth the long drive!
Thank you for your support!
"Fantastic service and buying experience from start to..."
Fantastic service and buying experience from start to delivery. Mick was friendly and helpful. Made us feel welcome and comfortable the whole way. Thank you!
"Service was very good as I was looking at cars outside..."
Service was very good as I was looking at cars outside and someone came out very shortly to assist me. Andre was very pleasant to work with and was very accommodating
"Went above and beyond to ensure that i got exactly what i..."
- Rohan S.
Went above and beyond to ensure that i got exactly what i asked for. It was a smooth and easy transaction. i would 100 percent buy from this dealership again.
"Bramgate Used VW went above and beyond with the delivery..."
Bramgate Used VW went above and beyond with the delivery of our vehicle. Andre took care of us with respect and care and any questions we had he was able to answer. We would definitely recommend buying a vehicle from here!