Alex Fedor

I am visiting the area from BC and needed a few things attended to on my vehicle. I used the "Quick Lane" option on arrival. Alex was very welcoming and my check-in was prompt. All items to be done we attended to on my vehicle. I used the "Quick Lane" option on arrival. Alex was very welcoming and my check-in was prompt. All items to be done were reviewed and prices identified. Alex took the time to review my options so I could understand (non-technical). The shuttle service offered was timely and the driver was very personable. Rates are reasonable (and appreciated for those on a limited pension). I would highly recommend this Dealership's Service Department and won't hesitate to use them again (if needed) when in the area. More

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Alex Fedor has amazing customer service skills and is the reason I keep coming back! reason I keep coming back! More

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The process of having service on my vehicle was smooth, easy, efficient and pleasant. Staff were on the ball and my needs were met immediately. Great dealershio! easy, efficient and pleasant. Staff were on the ball and my needs were met immediately. Great dealershio! More

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Very nice guy who helped me with my issue with my car. Excellent service. Will be back :) Excellent service. Will be back :) More

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They deliver what they promise and resolve issues promptly. Highly recommend this dealership for both their sales and follow up service. promptly. Highly recommend this dealership for both their sales and follow up service. More

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The service was very good. The fellow explained everything what was done to my vehicle. I will be back! The fellow explained everything what was done to my vehicle. I will be back! More

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Hi Zender Ford the best in the west quick service, attention to every small detail ie wipers are ready for Winter? Respectful employee, addressed us by name, Reviewed all the work that was done. attention to every small detail ie wipers are ready for Winter? Respectful employee, addressed us by name, Reviewed all the work that was done. Even drove the truck to the correct lane for the oil change. Thanks for a Super job to our 2010 Ford. More

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Reception folks at Zender are unhelpful when checking in for service. We are satisfied with the service we receive on our vehicles for service. We are satisfied with the service we receive on our vehicles More

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We had two vehicles serviced between June 24 and July 03, 2024. In both service times the Zender Service team pointed out future concerns and ones that required immediate attention (our safety was forefront 2024. In both service times the Zender Service team pointed out future concerns and ones that required immediate attention (our safety was forefront in their diagnosis). It is a pleasure to drive a safe vehicle. We even had a little glitch in the process that was handled with professionalism and with customer satisfaction at the top of the list. Thank you, Paige, Alex, Rob, Paul and Rick. We have enjoyed this level of service for about 7 years when Zender Ford Service department fixed a problem that another Ford dealership could not. More

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Top notch service! Excellent staff Very nice building They take care of you there They know your name Excellent staff Very nice building They take care of you there They know your name More

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