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Alex Clothier
Alex Clothier | Page 47
Service Advisor
Mercedes-Benz of Annapolis
1920 Forest Dr.
Annapolis, MD 21401
489 Reviews
489 Reviews
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489 Reviews of Alex Clothier
March 05, 2018
A consummate service rep Alex is all the things a service rep should be and makes a 'connection' with the customer. He instills a sense of confidence that the requested work Alex is all the things a service rep should be and makes a 'connection' with the customer. He instills a sense of confidence that the requested work will be performed to all expectations. More
by Mike and Linda
March 02, 2018
Delightful Experience Alex is very personable and has developed a relationship of trust. I can count on Alex to have everything ready to make sure I am not late for work w Alex is very personable and has developed a relationship of trust. I can count on Alex to have everything ready to make sure I am not late for work when I drop my car off for service. He has my loaner ready and I love to have a cup of coffee before I leave . Thank you Alex for providing an excellent customer service experience. More
by RG Annapolis
February 27, 2018
Prompt excellent customer service Always a pleasure doing business with this location Team in Annapolis are right on point and always willing to help and go above and beyond Always a pleasure doing business with this location Team in Annapolis are right on point and always willing to help and go above and beyond More
by Tides1011
Other Employees Tagged: Allen Belcher , Brian Sturgeon
February 26, 2018
Best service ever Alex clothier goes up and beyond his job to make sure his customers are satisfied. Alex is always very polite. Alex also always has a smile. Alex clothier goes up and beyond his job to make sure his customers are satisfied. Alex is always very polite. Alex also always has a smile. More
by 123tlw
February 23, 2018
Great service and Alex is wonderful to work with I was able to get an appointment day after I called and a loaner. Alex explains the work to be done and is VERY quick in and out. Like how I can commu I was able to get an appointment day after I called and a loaner. Alex explains the work to be done and is VERY quick in and out. Like how I can communicate with him via text during the day as well. Highly recommended. More
by Bryan
February 22, 2018
Top Notch Imagine if yo had a member of your family in the auto servicing business... That what it feels like each time I take my car in for service. Not only Imagine if yo had a member of your family in the auto servicing business... That what it feels like each time I take my car in for service. Not only is this service center excellent at what they do, they have some of the best customer service Reps. But this there is always one that goes above and beyond and at this location its Alex Clothier!! He is not only professional, but personable. He knows me by name, and asks about my children, and takes his time to make sure I understand the work being done . Alex is the difference between good and GREAT customer service. More
by LizzyB
February 19, 2018
Quick service I was given perfect customer service and very timely. Highly recommend!! Alex is personable, professional, and worked very with my schedule and servi I was given perfect customer service and very timely. Highly recommend!! Alex is personable, professional, and worked very with my schedule and service needs. I am very pleased and will continue keep coming back! More
by Charles Hambrick
February 12, 2018
Service Professional, friendly, and genuinely cares for his customer. Been a pleasure working with Alex, and will come back for future services to this dealer Professional, friendly, and genuinely cares for his customer. Been a pleasure working with Alex, and will come back for future services to this dealer, so long as Alex is there. More
by Frank S.
Other Employees Tagged: Alex Clothier
February 10, 2018
engine light on my CL 550 Alex was courteous, prompt, knowledgeable, destabilizing in his explanation of the problem. He offered a loaner car of equal or better quality as my c Alex was courteous, prompt, knowledgeable, destabilizing in his explanation of the problem. He offered a loaner car of equal or better quality as my car. More
by William
February 08, 2018
Knowledge and Expertise Your employee Alex handles every technical challenge skillfully thoroughly and effectively as he uses his expertise to the problem or situation I have Your employee Alex handles every technical challenge skillfully thoroughly and effectively as he uses his expertise to the problem or situation I have when it come to my car. More
by Nessa
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