Alec Williams
Alec Williams at Lake Ford
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Alec Williams | Page 2

Sales Consultant

Lake Ford

4201 S 27th St
Milwaukee, WI 53221

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4.7
54 Reviews
4.7

54 Reviews

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54 Reviews of Alec Williams

January 31, 2023

Dealership Rating
Employee Rating

Extremely good service ! !!! I would definitely recommend Lake Ford to anyone I knew that was looking for a vehicle. More

by John H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Heine, Matthew Maneage

January 17, 2023

Dealership Rating
Employee Rating

Extremely good service. The salesman was very knowledgeable about the vehicle that he was selling and the others that it was compared to. I would definitely recommend Lake F More

by bwilliams51807
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Daniel Garcia

January 13, 2023

Dealership Rating
Employee Rating

You better watch everything CLOSE when doing paperwork or they will CON you out of money. Cost me extra for brand new plates when I specifically requested a transfer and even gave them my registration at the More

by magoo1340
Recommend Dealer
No

Other Employees Tagged: Daniel Garcia

Jan 17, 2023

Lake Ford responded

We apologize for any inconvenience and disappointment you may have experienced during your recent purchase. We take customer feedback seriously and are committed to providing a positive and satisfying experience for all of our customers. We regret to hear that you were charged extra for new plates despite requesting a transfer at the time of purchase. We apologize if the process of title and registration, which also includes the application for new plates, was not clearly explained to you. We understand that you have brought this issue to our attention and while we were willing to investigate, we regret that the manner in which it was raised was disrespectful toward our staff. While we understand that mistakes may have been made, such as a $151 error, we ask that all interactions with our team members be respectful and professional. Unfortunately, due to the disrespectful manner in which this issue was brought up, we were unable to resolve it to your satisfaction.

January 07, 2023

Dealership Rating
Employee Rating

Not satisfied. .promises were broken, no willingness to compromise, disappointing for such a large purchase More

by Jill
Recommend Dealer
No

Other Employees Tagged: Dan Baumann, Ryan Heine

Jan 09, 2023

Lake Ford responded

We apologize for any broken promises or lack of willingness to compromise that you experienced during your recent purchase. It is never our intention to disappoint our customers, and we apologize for falling short of meeting your expectations. We value your business and want to do everything we can to address your concerns and make things right. Please don't hesitate to reach out to us to discuss your experience in more detail and to see how we can resolve any issues to your satisfaction. We want to make sure you are completely satisfied with your purchase and your experience at our dealership.

October 31, 2022

Dealership Rating
Employee Rating

Excellent Service. I do n't know who Ryan Heine is but my interactions with everyone have been great. I particularly want to call out a positive for Jim Bremmer in th More

by mvamothermoore
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Heine

October 20, 2022

Dealership Rating
Employee Rating

This was the best and easiest new car buying experience I have ever had. Very patient and knowledgeable. Cant thank this team enough. More

by bcellingson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Garcia

October 19, 2022

Dealership Rating
Employee Rating

We found Lake Ford through the Costco auto program. Alec was super quick to contact us. He was also extremely friendly and helpful, making sure all of our questions and requests were addressed. More

by sarahsullivan369
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Maneage , Daniel Garcia

September 02, 2022

Dealership Rating
Employee Rating

Great customer care and as well a very seamless overall process in working with the entire Lake Ford Team (Alec, Alec, AJ, Ryan and Matt) to complete my purchase process under a necessary time constraint. More

by slaface
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Heine, Matthew Maneage, Alec Van Hecker , Mr. Mopar - A.J. (Outstanding)

August 23, 2022

Dealership Rating
Employee Rating

i had a Trade-in Representative help out the best way he can, best experience. he was very patient. Service was really great too. overall would come back and get a vehicle here when i can. More

by Loryn D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Teitelbaum

August 11, 2022

Dealership Rating
Employee Rating

The process was fairly quick and painless. They gave me a honest trade in amount and was priced fairly competitively with their F-150. A lot of the small details were rushed, setting up thin More

by ZILLMERM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Steele , Daniel Garcia

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