Alberto Zamorano | Page 2

Cold environment. Not warm at all. No welcoming pleasantries as other dealerships. Very dismissive. Salesperson had the wrong car to test drive, then the other one ha Not warm at all. No welcoming pleasantries as other dealerships. Very dismissive. Salesperson had the wrong car to test drive, then the other one had broken sunroof that wouldn’t open. He did not know any answers when asked about the features. So we took our business to Stafford dealership instead. More

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Thank you Alberto Zamorano for a wonderful experience in helping us with our 2022 Alpha Romeo Stelvio. Your professional and easy demeanor made our experience a joy! Thanks again Tony and Debbie. helping us with our 2022 Alpha Romeo Stelvio. Your professional and easy demeanor made our experience a joy! Thanks again Tony and Debbie. More

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Thanks, Alberto for making it happen for us! This was my third Maserati Ghibli and you helped me find my dream car. You were extremely patient with us and so professional. You went over and abov This was my third Maserati Ghibli and you helped me find my dream car. You were extremely patient with us and so professional. You went over and above to help us. You are a thorough gentleman and you made the entire buying process for us so seamless. You were so proactive and you did all the setups in the car even before we got there to take the delivery. You are the best in your profession and we are looking forward to coming back to you to do more business in the future. Special mention to Mr Robert Buchanan and Krystie Zhang for a seamless closing. This dealership has some of the best and most experienced folks working for them. Great overall experience. Our second time at Criswell and we know that they have us as customers for life. We are always coming back for any of our car needs to this dealership. Thank you so much! More

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Right before the end of the year we visited Criswell Maserati to explore options on obtaining a new vehicle. Alberto Zamorano and everyone there who assisted us, gave us the best service and information Maserati to explore options on obtaining a new vehicle. Alberto Zamorano and everyone there who assisted us, gave us the best service and information we needed in order to make our decision. We are very happy to have become part of the Criswell Maserati Family. Thank you so much Alberto for your attentiveness! More

Helpful 33

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I met Alberto on my first visit and appreciate his professionalism and responsiveness. He wasn't rush me or make me feel uncomfortable. I will definitely recommended him to all my friends. professionalism and responsiveness. He wasn't rush me or make me feel uncomfortable. I will definitely recommended him to all my friends. More

Helpful 33

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Criswell was referred to me by a friend. From start to finish they were great to work with. I met Alberto on my first visit and appreciate his professionalism and responsiveness. He wasn't pushy, but info finish they were great to work with. I met Alberto on my first visit and appreciate his professionalism and responsiveness. He wasn't pushy, but informative. He worked with me to obtain the exact Stelvio I wanted and trade in my old car in this crazy market. He made my transaction smooth and easy. Krystie was great to work with as well. She explained all of my docs and made the financing simple. More

Helpful 38

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Mr Zamorano & the Criswell group exceeded my expectations from start to finish. Their professionalism & their accessibility provided me the best auto purchasing experience of my life. My next purchase will b from start to finish. Their professionalism & their accessibility provided me the best auto purchasing experience of my life. My next purchase will be only from them! More

Helpful 38

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Alberto is an awesome and honest salesman. Alberto went the extra mile to make sure my needs were met and I was completely satisfied. I drove 2 1/2 hours to go see Alberto and it was well worth it!!!!! The the extra mile to make sure my needs were met and I was completely satisfied. I drove 2 1/2 hours to go see Alberto and it was well worth it!!!!! The 2021 Maserati SQ4 was the best car I've ever purchased. I'll definitely buy any future cars from Alberto and Criswell Maserati. More

Helpful 39

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Alberto delivers outstanding customer service! As a professional woman, I was so relieved to find a salesperson who makes car buying easy and respects my time. Alberto offered me a great deal to lease professional woman, I was so relieved to find a salesperson who makes car buying easy and respects my time. Alberto offered me a great deal to lease my 2018 Giulia, and also to lease my new 2021 Giulia. As a repeat customer, I highly recommend Alberto for a wonderful car buying experience. More

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Highly recommend! The vehicle I purchased is getting delivered to chicago and Alberto made this as simple and pleasant of a process as possible. He sent me videos, pics and FaceTimed me so that I can g delivered to chicago and Alberto made this as simple and pleasant of a process as possible. He sent me videos, pics and FaceTimed me so that I can get a clear look at the vehicle. They accommodated me in every way possible. Will not be my last time shopping here! Khristie in the finance department also made this very simple and wasted no time sending all documents that were needed. This was my first virtual car purchase and by far was the best car purchase I’ve experienced. Can only imagine how great the experience would’ve been in person. Thank you all! More

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