Alberto Zamorano

Great Customer Service With Professional Assistance, Alberto Zamorano made purchasing my new vehicle a fantastic & fun experience & continues to provide the upmost professionalism. Alberto should be rec Alberto Zamorano made purchasing my new vehicle a fantastic & fun experience & continues to provide the upmost professionalism. Alberto should be recognized on his behalf for such an outstanding performance he provides. More

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My recent car purchase at Criswell Masarati/Alfa Romeo was the best in my 52 years of driving. Mr Alberto Zamorano is much more than the senior Alfa sales representative; he is a customer-focused Romeo was the best in my 52 years of driving. Mr Alberto Zamorano is much more than the senior Alfa sales representative; he is a customer-focused gentlemanan as well as an expert on the cars. Alberto listened to my requirements and worked with Alfa Romeo USA to locate the exact car I wanted. This was done despite the rich inventory already at the dealership. Alberto and the Criswell team got me into the car I wanted, not the closest match available. That is concierge level service, and representative of the experience I had working with Alberto and the entire Criswell team. Buying and driving an Alfa Romeo is very much a combination of emotions as well as specifications. Alberto gets that, and conducts business balanced with personal involvement. I fully recommend Criswell Masarati/Alfa Romeo, and Alberto Zamorano to any driver looking to work with the best - and enjoy the results! More

Helpful 6

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Excellent overall! !! Alberto Zamorano is a great salesman and provides a one-of-a-kind experience to customers! He offered me top notch service from the moment I first !! Alberto Zamorano is a great salesman and provides a one-of-a-kind experience to customers! He offered me top notch service from the moment I first stepped in until I walked out with my new car. Certainly knew what he was talking about when discussing with me the vehicle I was looking to purchase and the numbers. In addition, he offered me a great value for my trade in car. This is the first time that I feel like there is pure transparency in a dealership. The entire team was great, more than accommodating, and quick. The best and fastest experience I’ve had with purchasing a vehicle! If you want a painless automotive buying process, go see these guys. Their service department is wonderful too! More

Helpful 11

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We were a Criswell Alfa Romeo custumer and recently visitied to potentially upgrade to a Maserati. The sales rep, Alberto, was fantastic and made the experience painless and quick. He was able to quick visitied to potentially upgrade to a Maserati. The sales rep, Alberto, was fantastic and made the experience painless and quick. He was able to quickly pull together the test drives and was very knowledgeable of each vehicle. He knew we were crunched for time and he was able to finalize everything while still providing quality customer service. Financing was a breeze. We had worked with Krystie in finance when we purchase the Alfa Romeo in 2019 and really enjoyed her support and ability to walk us through everything. We worked with Krystie again for the Maserati purchase, and she did not disappoint. She's very friendly and extremely knowledgeable of the products and process. She made purchasing both times extremely easy and not stressful. We would highly recommend Criswell Maserati, Alberto, and Krystie to anyone in the market to purchase an Alfa or Maserati. More

Helpful 11

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I unfortunately had to make the decision to buy a new / used alfa. I did not have a lot of time to shop but I am happy to say the Alberto was able to provide a car that I am confident will last me. The pri used alfa. I did not have a lot of time to shop but I am happy to say the Alberto was able to provide a car that I am confident will last me. The price was reasonable and Alberto went the extra mile to insure that I understood all of the features of the car and that I was comfortable with it. My wife will be ready for a new Alfa in probably a couple of years and I will be returning to this dealership and hopefully Alberta at that time. I was able to decide on the car and drive away with it - and that was a huge deal for me. More

Helpful 13

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I traveled from outside of town to buy my vehicle and Alberto made it a seamless process. Knowledgeable, personable, and professional. You will get top notch customer service and a memorable experience! Alberto made it a seamless process. Knowledgeable, personable, and professional. You will get top notch customer service and a memorable experience! Thanks again guys More

Helpful 17

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Experienced, knowledgeable, professional, and friendly. I am overall satisfied with Mr. Alberto, my salesman services. I am overall satisfied with Mr. Alberto, my salesman services. More

Helpful 19

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I bought my Levante through Alberto and had a perfect experience. I highly recommend working with him as he is professional and friendly. experience. I highly recommend working with him as he is professional and friendly. More

Helpful 23

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The staff of the Criswell Maserati of Germantown --- repair shop, sales, finance, and management are top notch. We recommend anyone needing the best in service, performance and inventory...to meet with repair shop, sales, finance, and management are top notch. We recommend anyone needing the best in service, performance and inventory...to meet with Alberto is sales, Krystie in Finance, Rob in Management and Harry and Team in repairs and maintenance. We have had numerous customer experiences over many years, and they treat us like family. We are looking forward to continued Classy transportation success. Multigenerational success. Thanks to all on the Criswell Maserati team! You're the best in class. Much appreciated. -Renee, Joe, Carly More

Helpful 24

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Very pleasant experience. Salesman was very knowledgeable, patient, and friendly. Enjoyed working with finance rep. Very pleased for my experiences so far and the car. Salesman was very knowledgeable, patient, and friendly. Enjoyed working with finance rep. Very pleased for my experiences so far and the car. More

Helpful 24

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