Alana Dowding
Alana Dowding at Grande Prairie Hyundai

Alana Dowding | Page 5

Sales Manager

Grande Prairie Hyundai

11418 Westgate Drive
Grande Prairie, AB T8V 8L2

Contact Me
4.9
53 Reviews

Dealership Experience

6 yrs, 4 mos

Industry Experience

6 yrs, 4 mos

Languages Spoken

English English

4.9

53 Reviews

Write a Review

53 Reviews of Alana Dowding

September 23, 2023

Dealership Rating
Employee Rating

Special thanks to Alana very kind and easy to deal with and took time to make sure we understood all features More

by Haleyara
Recommend Dealer
Yes

Other Employees Tagged: Kati McKinnon

September 16, 2023

Dealership Rating
Employee Rating

This was the best easiest experience that I have ever had with purchasing a vehicle. More

by Day2day
Recommend Dealer
Yes

Other Employees Tagged: Kalila Silva , Alexander Meadus

July 11, 2023

Dealership Rating
Employee Rating

I bought my 2023 Santa Fe from Hyundai Grand Prairie, from Alana Newman. She was wonderful to work with very professional and punctual. I will be recommending her to my family and friends. More

by hollyenewman
Recommend Dealer
Yes

Other Employees Tagged: Brittany Sinkevich

January 28, 2022

Dealership Rating
Employee Rating

This dealership is great! Would recommend them! Very friendly staff! Very good prices! Very honest results! More

by truepenhead
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Wier , Kyle Farquhar, Becky Liu, Sarah Taylor, Brad Worona

Mar 04, 2022

Grande Prairie Hyundai responded

Thank you for your 5 star review.

September 01, 2021

Dealership Rating
Employee Rating

Becky is very nice and helpful, and so patient. And I love the place everything is clean and organize, and lastly fred is awesome too like becky and some other people works there. More

by jdffernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Wier , Freddie Ajayi, Kyle Farquhar, Becky Liu, Brad Worona

Sep 01, 2021

Grande Prairie Hyundai responded

Thank you for your review.

July 03, 2021

Dealership Rating
Employee Rating

Bought new vehicles and there were several incidents leading to a very poor experience. Shortly after making a deposit on the vehicles communication from the sales team at the dealership stopped, no fo More

by Cloges
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Will Mears, Kati McKinnon , Brittany Sinkevich

Jul 15, 2021

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us. I am sorry that your experience was not of 100% satisfaction. We are working with you to correct any shortcomings and try to turn your experience around. We are confident that you will see through our efforts of working with you that you will know how much we value your business. We will continue to work towards satisfactory resolutions with you. We hope that you will give us another opportunity to earn your business. Grande Prairie Hyundai strives for 100% customer satisfaction 100% of the time.

Aug 02, 2021

Cloges responded

Hope the service department can give better service than the sales department, still would give 1 star to that department.

Jul 15, 2021

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us. I am sorry that your experience was not of 100% satisfaction. We are working with you to correct any shortcomings and try to turn your experience around. We are confident that you will see through our efforts of working with you that you will know how much we value your business. We will continue to work towards satisfactory resolutions with you. We hope that you will give us another opportunity to earn your business. Grande Prairie Hyundai strives for 100% customer satisfaction 100% of the time.

March 11, 2021

Dealership Rating
Employee Rating

Great service . Travelled from out of town and was able to purchase my new vehicle in a timely manner . Alana was great by following up afterwards as well. More

by Hayley B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kati McKinnon , Alanna Flom

Apr 15, 2021

Grande Prairie Hyundai responded

Thank you for your 5 star review.

February 17, 2021

Dealership Rating
Employee Rating

Great team work from everyone Did their best to help us Great team work from everyone Did their best to help us find the right vehicle and in our budget Nice and friendly staff....Happy overall More

by sssdk1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Peterson, Kati McKinnon , Kyle Farquhar, Brittany Sinkevich

Apr 15, 2021

Grande Prairie Hyundai responded

Thank you for your review.

February 03, 2021

Dealership Rating
Employee Rating

Hyundai GP, the best dealership in the City! The staff here are the friendliest, courteous, knowledgeable, most amazing group of people I’ve ever met! A huge thank you to Alana Newman for all her hard wor More

by dt.sinclair07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kati McKinnon , Alanna Flom

January 13, 2021

Dealership Rating
Employee Rating

The staff at grande prairie Hyundai were very friendly, knowledgeable, and easy to work with. They made our vehicle purchase super easy. Would recommend to anyone. Kyle was a great salesman to work with an More

by Mlavis223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kati McKinnon , Kyle Farquhar, Alanna Flom

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