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Alan Aimer
Alan Aimer at Toyota of Scranton

Alan Aimer

ASM

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
376 Reviews
4.8

376 Reviews

Write a Review

376 Reviews of Alan Aimer

October 31, 2025

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Employee Rating

Ashley is wonderful . She keeps me informed . Everyone else are also top notch. Showroom is very comfortable while waiting for my vehicle More

by BRWEYES2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Ochwat

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Oct 31, 2025

Toyota of Scranton responded

BRWEYES2000, Thank you so much for your kind words! We’re happy to hear that Ashley kept you informed throughout your visit — she truly cares about making the experience smooth and comfortable. We’re also glad you enjoyed the showroom while you waited. We appreciate you, and we look forward to seeing you next time! Take care, The Service Team Toyota of Scranton

October 29, 2025

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Employee Rating

They really go out of there way to help you and are very knowledgeable thank you More

by PTMSK
Recommend Dealer
No

Other Employees Tagged: Kevin Morrow, james Brown, Josiah Gatewood

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Oct 30, 2025

Toyota of Scranton responded

PTMSK, Thank you for your kind words. I have a request...would you please update this review? It is a one- star rating, and from your comments it sounds as though you had a 5-star experience. We would appreciate the change in the rating. Thank you, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

August 21, 2025

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excellent dealership, made my experience very easy and the continued support I've received since I purchased my car has been more than I have gotten at any other dealership. I would highly recommend them More

by DEADBEAT456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl, Matthew Hedden

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Aug 22, 2025

Toyota of Scranton responded

DEADBEAT456, Thank you so much for your kind words and recommendation! We’re thrilled to hear your experience was easy and that our continued support has stood out compared to other dealerships. Providing lasting care for our customers is what we strive for, and we’re grateful for your trust and recommendation to family and friends. We look forward to being here for you whenever you need us! Take care, The Toyota of Scranton Sales Team

August 03, 2025

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Employee Rating

The dealership is excellent. They answered my questions in a timely fashion whether at the dealership or phone More

by DONNAJ0
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Mary Jo Preno, Marco Valenti, Stephanie McNair, Kacie Greico, Kevin Morrow, Richard LaRussa, Jammie Marcen

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Aug 03, 2025

Toyota of Scranton responded

Thank you so much, Donna, for your kind words and for taking the time to share your experience! We're thrilled to hear that our team was able to assist you both in person and over the phone. Providing timely and helpful service is something we take great pride in. We truly appreciate your support and look forward to seeing you again! —Your Toyota of Scranton Team

July 21, 2025

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Great place to shop and quick at fixing my truck. I will recommend you to others. More

by CHRISTMANC13
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Palmigiano

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Jul 23, 2025

Toyota of Scranton responded

CHRISTMANC13, Thank you for the great feedback! We’re glad to hear your experience was smooth and that your truck was taken care of quickly. Your recommendation means a lot to us — we truly appreciate your support and look forward to seeing you again! Warm regards, Mary Jo Preno VP of Guest Experience Toyota of Scranton

July 10, 2025

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Employee Rating

Professional ,friendly people and good service. Best wishes for your and the company keep going More

by YESILOVEGOD27
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Kacie Greico, Tom Kirkpatrick, Kevin Morrow, David Grieco, james Brown, John Boyer, Jon Higgins, Hailee Politz

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Jul 10, 2025

Toyota of Scranton responded

YESILOVEGOD27, Thank you for the wonderful feedback! We're happy to hear you experienced professional, friendly service during your visit. Your kind words and well wishes mean a lot to our team. We look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

June 19, 2025

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Employee Rating

Excellent service. Friendly staff and my car was completed on time. Staff explained the results of the service. More

by sharlenewootten
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie McNair, Kacie Greico, Kevin Morrow

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Jun 19, 2025

Toyota of Scranton responded

sharlenewooten, Thank you for your kind words! We're so glad to hear that your visit was timely, the staff was friendly, and everything was clearly explained. We appreciate your trust and look forward to serving you again! Take care, The Service Team Toyota of Scranton

June 18, 2025

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Good job for all salesman and all partner. I receive a good service from yours More

by NATHANHUMERILUS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Hardinger

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Jun 18, 2025

Toyota of Scranton responded

Dear Nathan, Thank you so much for your kind words! We're happy to hear you received great service from our entire team. We truly appreciate your support and look forward to seeing you again! Warm regards, The Sales Team Toyota of Scranton

June 17, 2025

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Great people; explained car well; lunch was appreciated; still waiting for registration from DMV and may need dealership to follow up More

by KARLKILB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki

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Jun 18, 2025

Toyota of Scranton responded

KARLKILB, Thank you for your thoughtful feedback! We’re so glad you had a positive experience with our team and appreciated the lunch during your visit. Regarding your registration, we understand how important that is and will be happy to follow up with the DMV on your behalf. Please feel free to reach out to us directly so we can assist you further. We appreciate your patience and thank you again for choosing Toyota of Scranton! Warm regards, The Sales Team Toyota of Scranton

June 17, 2025

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Employee Rating

Great staff, new car purchase went great service after the sale was friendly and knowledgeable More

by JEFFMORK357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Stephanie McNair, Jammie Marcen, Brian Cloud, Matthew Hedden

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Jun 18, 2025

Toyota of Scranton responded

JEFFMORK357, Thank you for the great feedback! We're thrilled to hear your car purchase went smoothly and that our team continued to provide friendly, knowledgeable service after the sale. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything! Warm regards, The Sales Team Toyota of Scranton

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