Al Pellizzeri | Page 70

freindly and easy service always friendly and always feel like family. very smart, and helpful. take their time and very patient. easy to contact. been with them for many years always friendly and always feel like family. very smart, and helpful. take their time and very patient. easy to contact. been with them for many years. More

by WPALICZ1 Verified Customer Verified Customer

Report | Print

Rust proofing and fabric scotchgarding Rustproofing and fabric conditioning on a new car They gave me a loaner and had.it done as promised Al even personally called me when it was d Rustproofing and fabric conditioning on a new car They gave me a loaner and had.it done as promised Al even personally called me when it was done More

by RADAMS2 Verified Customer Verified Customer

Report | Print

I did my homework before buying. Family was fair! I had excellent customer service. I was ready for the hard desperate sell, but it was not that at all. I felt I also got a fair price after doing my I had excellent customer service. I was ready for the hard desperate sell, but it was not that at all. I felt I also got a fair price after doing my homework before buying. I had someone ding my door before I even made my first car payment. They were so friendly and accommodating! I also felt I got an excellent price due to the situation! More

by DEBSABATINO Verified Customer Verified Customer

Report | Print

Communication is a must! I have to say this first, my car salesman Mayweather was great! He got me in the truck that I wanted along with the price I wanted as well. The downfa I have to say this first, my car salesman Mayweather was great! He got me in the truck that I wanted along with the price I wanted as well. The downfall came about when I had a defective weather strip that needed to be repaired on my "new car". It was suppose to be completed over a few days instead I got a call the very next day saying it was ready! Of course I was excited to return the loaner and get my car back. However, when I get to my car there was still scratches by the weather strip. I asked why that wasn't repaired and they really didn't have a answer. My salesman Mayweather made sure they got it repaired correctly however I had to keep returning when they said it was done and it wasn't. Then the repair guy wasn't there and so on. What happened with this incident was a lack of communication and I informed the manager Jason about this. As a consumer I am going off your word and when y'all don't uphold communicate that. Not the next day when I am already up their but when the issue occurs. While my car was gone my glove box got a scratch on it and that needed to be repaired so of course they promised me one thing and did not uphold the pick up date. Was not able to retrieve my car which they dropped off to my work place until Monday. At the end of the day I just want common courtesy. I was recommended this dealership by a friend and heard great things about them. However, with me they did fall a little short in some areas. In order the compensate for the customer service issues they did give the Armored Car Service Warranty which I appreciated, I just think what needs to be fine tuned is communication and professionalism. More

by SHONABONA12 Verified Customer Verified Customer

Report | Print

great customer service Ricky understands customer service. He is very patient and did not pressure me to make any decisions quickly, he simply explained my options. He help Ricky understands customer service. He is very patient and did not pressure me to make any decisions quickly, he simply explained my options. He helped me find the perfect car for me at the right price. Al was also very helpful, and friendly. Great Job! More

by J.B. Verified Customer Verified Customer

Report | Print

The Best Dealership for Sales and Service!! From the time we purchased our vehicles to every service visit for maintenance Family Hyundai always exceeds all expectations. Keep up the Great custo From the time we purchased our vehicles to every service visit for maintenance Family Hyundai always exceeds all expectations. Keep up the Great customer service!! More

by LBFM22 Verified Customer Verified Customer

Report | Print

Courteous and Helpful From beginning with my online sales purchase experience to bringing my vehicle in for "extras" a few days later...my experience with Family Hyundai wa From beginning with my online sales purchase experience to bringing my vehicle in for "extras" a few days later...my experience with Family Hyundai was efficient, courteous and helpful. It was even quicker when I came to pick up my vehicle!! Everything that I expected More

by FRANKIEJACKSON73 Verified Customer Verified Customer

Report | Print

Al is the Man ! My parents bought me autostart for Christmas and Al took care of everything . He got them a quote told them exactly how much I needed and got everythi My parents bought me autostart for Christmas and Al took care of everything . He got them a quote told them exactly how much I needed and got everything ready al lo has to do was schedule an appointment. Al got me in the day after Christmas and I couldn’t be happier with the system . He was kind enough to show me how to use the system and even gave my car a bath. Al is a real stand up guy and I very much appreciate him! More

by KAYLAANN29 Verified Customer Verified Customer

Report | Print

Great service Car serviced and everything was explained in detail by Colin. It's been a good experience going to Family Hyundai and I hope it continues. Car serviced and everything was explained in detail by Colin. It's been a good experience going to Family Hyundai and I hope it continues. More

by DDM Verified Customer Verified Customer

Report | Print

Friendly & fast It was the weekend before Christmas 2018. I was there for an annual oil change and tire rotation. Being a caregiver for two elderly parents they finis It was the weekend before Christmas 2018. I was there for an annual oil change and tire rotation. Being a caregiver for two elderly parents they finished quicker than I thought . I had to get home to make sure the coverage for my parents got home in time. It was only a matter of time before Bill Stechly callled my name and said "All done!". More

by ASVRCEK Verified Customer Verified Customer

Report | Print