Al Pellizzeri | Page 48

Everyone was helpful and friendly! Kristi was super great with listening to me about what kind of car I wanted and making sure I saw all of my options. She did a great job finding the e Kristi was super great with listening to me about what kind of car I wanted and making sure I saw all of my options. She did a great job finding the exact car for me and I was very pleased with my first car purchase. Overall, my experience at Family Hyundai was super great and everyone was very friendly and able to explain things to me in terms I would understand. More

by MKMCMAHON3 Verified Customer Verified Customer

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Everything was excellent,Mayweather & Jason are always great to work with!Leon did a great job in the handling of all the financial questions!! Great Experience great to work with!Leon did a great job in the handling of all the financial questions!! Great Experience More

by FISHLEMON1 Verified Customer Verified Customer

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A very Big Thank You! to Larry Edwards, Al Pellizzeri, Leon Goldman for Excellent Customer Service.. I really appreciate the professionalism, kindness, help, and patience. CCarter Leon Goldman for Excellent Customer Service.. I really appreciate the professionalism, kindness, help, and patience. CCarter More

by CCarter Verified Customer Verified Customer

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It was actually pleasant. We negotiated a good deal for the vehicle we wanted. Our salesperson Mark Holder did a nice job. No pressure found the vehicle we wanted, all good the vehicle we wanted. Our salesperson Mark Holder did a nice job. No pressure found the vehicle we wanted, all good More

by H10GUAGE Verified Customer Verified Customer

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I debated giving less but was being fair due to COVID-19. First off let's state the good parts they did do the touch up they owed me on my paint in a timely manner or 3 days. The pickup was easy and it was n First off let's state the good parts they did do the touch up they owed me on my paint in a timely manner or 3 days. The pickup was easy and it was no hassle. Now the issues I found starting day 1 I come in and I have a Genesis g70 the genesis rep send me over to the new guy to get checked in get my loaner and so on. This is fine however the new guy is unsure how to issue me a loaner and so on and his coworkers didn't seem to want to help told him I'm busy and just wait a minute now note there is 3-4 reps and only 2 customers currently at 9am. The genesis reps proceeded to call his current customers while new guys tries to check me in while another rep down the isle is having a personal phone call about someone's mother in law that I can over hear instead of helping new guy check me in. 45 minutes pass and I'm still waiting and the guy can't issue me the genesis rental as he was trying to do so through the hyundai rental which then the Genesis rep chimes in and tells him.why does he need that car just go find another hyundai to which I spoke up and said its most likely due to the fact I own a genesis. At this point the genesis rep decides to check out the rental for me in a matter or 2 minutes. The service was sloppy and the reps just seem to not care until it is needed and communication is none existent from sales to service etc. Every time I have to call and ask whats the update, did you guys do this etc and for me to buy the "luxury" and be treated this way really makes me question the level of care provided. More

by Robert Verified Customer Verified Customer

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Feeling that I was important and matter This has been the most AWESOME car buying experience I ever experienced. I am a 52 year old woman and I didn't feel that I was being rushed making my This has been the most AWESOME car buying experience I ever experienced. I am a 52 year old woman and I didn't feel that I was being rushed making my decision on which vehicle to purchase. Larry Edwards was my Salesman an every question I had he answered assuring that I understood exactly what I needed to know about the vehicles and how much I was spending. There were times I asked him the same questions 2 or 3 times (lol) and he patiently answered my questions again. As a female purchasing a vehicle alone it can get challenging sometimes but I am here to say FAMILY HYUNDAI proved that is a myth for women to be taken advantage of when purchasing a vehicle. Thanks to you all for truly living up to the meaning of FAMILY! I am forever now a FAMILY MEMBER of FAMILY HYUNDAI :) More

by JESSMOM67 Verified Customer Verified Customer

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Carlos was great. He listened to what I needed and he found the Palisade that I was looking for. No pressure just listened and the right price too. For the service I took my palisade for a tire under the found the Palisade that I was looking for. No pressure just listened and the right price too. For the service I took my palisade for a tire under the tire and rim warranty, took 3 days to get a tire and my tire was placed wrong. The inside of the tire was in the outside. Called the next day and I was told to take it in. My tired was fixed. I am happy now. I just hope next time I have a tire problem it doesn't that long to get a tire. More

by Fina Verified Customer Verified Customer

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everyone worked with us to get us the vehicle we wanted were very pleased with how everyone listened to what we were looking for in a car, and how the staff delivered on every aspect of our list. were very pleased with how everyone listened to what we were looking for in a car, and how the staff delivered on every aspect of our list. More

by Deborah Trumpus Verified Customer Verified Customer

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We live 3 miles from a Hyundai dealership but traveled to Family for a better deal. Austin was great as was everyone else! Thanks Family! Family for a better deal. Austin was great as was everyone else! Thanks Family! More

by TAGGIRL05 Verified Customer Verified Customer

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I had a wonderful experience working with Ricky. He went out of his way to answer all my questions. I love my Sonata! Great experience! out of his way to answer all my questions. I love my Sonata! Great experience! More

by TRANSFORMATION4YOU Verified Customer Verified Customer

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