Adrienne Cross
Adrienne Cross at Henry Brown Buick GMC
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Adrienne Cross | Page 2

Finance Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.9
181 Reviews

Dealership Experience

8 yrs, 6 mos

4.9

181 Reviews

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181 Reviews of Adrienne Cross

March 17, 2024

Dealership Rating
Employee Rating

Very good they were a little slow at the service department get the car is ready a bunch of mistakes pull up to two or three different cars. Then they placed me with the car I want it but I’ll alway More

by ALEXANDERGREGG1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe White, Eiji Pollard

Mar 18, 2024

Henry Brown Buick GMC responded

It's great to hear that you had a 5-star experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC, we look forward to serving you again! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 12, 2024

Dealership Rating
Employee Rating

the best dealer in the state by far no one even comes close at this point More

by RICKY25
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Blake Brown

Mar 12, 2024

Henry Brown Buick GMC responded

Hi Ricky: Thanks for your feedback on your recent visit to Henry Brown Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 07, 2024

Dealership Rating
Employee Rating

I am beyond delighted with my new car and the recent services. I appreciate the team at Henry Brown Buick who quickly got me the pre-own I wanted. I recommened this auto dealership to everyone I know. T More

by DAYGINAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Butch Shearer , Kylie Lynn, Silo

Mar 08, 2024

Henry Brown Buick GMC responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 16, 2024

Dealership Rating
Employee Rating

Always a pleasure to deal with them. Most dealers take forever and give you the run around More

by TSGLASSAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Brown, Wagner Harrigan

Feb 16, 2024

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 14, 2024

Dealership Rating
Employee Rating

There was no communication from my salesman. Once he knew I was going to purchase it was like I didn’t exist anymore. very disrespectful. TJ stepped in along with Mrs Brown to help rectify the s More

by DESERTCOWGIRL35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Thomas James , James Gutierrez

Feb 17, 2024

Henry Brown Buick GMC responded

Thank you for bringing this to our attention. We are glad to hear TJ and Mrs. Brown were able to step in and help turn things around. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case.

January 24, 2024

Dealership Rating
Employee Rating

It's good to find a dealership that is looking out for me. I felt like the entire team was working to serve me and provide me with the best vehicle possible for the money I wanted to spend. You can defini More

by ERICK21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 25, 2024

Henry Brown Buick GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service while assisting you with your purchase. We thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 22, 2024

Dealership Rating
Employee Rating

Great dealership, we keep coming back! Friendly, courteous and knowledgeable! We are always taken good care of! More

by CARLAWORTHAM
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Heidi Burns, Rigo Ramirez , Tyler Holtzman

Jan 23, 2024

Henry Brown Buick GMC responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Carla, for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 04, 2023

Dealership Rating
Employee Rating

As always great people to deal with as alway great people to work with every time More

by REVJO1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2023

Henry Brown Buick GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 28, 2023

Dealership Rating
Employee Rating

Every vehicle I have boughten from Blake has been the best experience. I never think to ever go to another dealership, I’ve bought over 10 vehicles from them More

by DSARFATE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Brown, Blake Brown , Christian in aftermarket

Oct 30, 2023

Henry Brown Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 26, 2023

Dealership Rating
Employee Rating

I'm very happy with my recent purchase. 5-stars all around. Adrienne, Ryan, and Rickie were all great to work with. More

by ADAMG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 26, 2023

Henry Brown Buick GMC responded

Adam, Thanks for your feedback on your recent visit to Henry Brown Buick GMC. It's great to hear that Adrienne, Ryan, Rickie, and our team assisted you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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