The Service representative Tom was Friendly
Knowledgeable and Helpful Providing Excellent Service and Ease of rental car use. He made Scheduling my appointment easy and explained the required s
Knowledgeable and Helpful Providing Excellent Service and Ease of rental car use. He made Scheduling my appointment easy and explained the required service needed.
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by Hawk
Verified Customer
Verified Customer
Nov 09, 2020 -
Family Hyundai responded
Hawk, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with Tom and our team, and we look forward to working with you again.
I purchased a 2020 Hyundai Santa Fe limited on October 28
with Adam. This was my third Hyundai vehicle purchased. I am very satisfied so far!
with Adam. This was my third Hyundai vehicle purchased. I am very satisfied so far!
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by referee
Verified Customer
Verified Customer
Other Employees Tagged:
Joe Panici
Nov 05, 2020 -
Family Hyundai responded
Thank you so much for your wonderful review! We are thrilled that Adam had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Hyundai Santa Fe, and we thank you for choosing Family Hyundai!
To the point, informative and thankfully fast. In and out
in about 2 hours. Concerned about customers comfort. Committed to the product but not overbearing. A very painless visit!
in about 2 hours. Concerned about customers comfort. Committed to the product but not overbearing. A very painless visit!
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by HELENKOKOLUS
Verified Customer
Verified Customer
Oct 29, 2020 -
Family Hyundai responded
Thank you, Helen, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Feet really good, I was under no pressure to select a
car. I was clearly understood, and Adam knew what I wanted. Good, courteous and fast service.
car. I was clearly understood, and Adam knew what I wanted. Good, courteous and fast service.
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by LETTIEDELGADO
Verified Customer
Verified Customer
Oct 26, 2020 -
Family Hyundai responded
Thanks for sharing your thoughts about your experience working with Mark here at Family Hyundai. We appreciate your business and hope to see you again soon!
Was very easy and helpful to find what i wanted, thank
you I would wish the paper work would go faster but I was very happy to get the vehicle I wanted
you I would wish the paper work would go faster but I was very happy to get the vehicle I wanted
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by JAMESNEARY72
Verified Customer
Verified Customer
Other Employees Tagged:
Joe Panici
Oct 16, 2020 -
Family Hyundai responded
Thank you, James, for your feedback on your recent visit to Family Hyundai. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
Awesome service. Everything was explained when testing
out the car and also after purchasing it. All service employees were curtious and knowledgeable. Glad we went to this dealership.
out the car and also after purchasing it. All service employees were curtious and knowledgeable. Glad we went to this dealership.
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by KATHYSTEIDINGER11
Verified Customer
Verified Customer
Oct 13, 2020 -
Family Hyundai responded
Thank you so much for your excellent review, Kathy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
Adam was very helpful to give me the best financing. He
was patient and diligent to get me the best deal. Thanks Adam and family Hyundai.
was patient and diligent to get me the best deal. Thanks Adam and family Hyundai.
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by rlhope000
Verified Customer
Verified Customer
Oct 11, 2020 -
Family Hyundai responded
Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Adam here at Family Hyundai.
Sales process took too long. Color of interior is listed
as beige. Color really is grey. Hyundai makes a great, solid driving car. Thank you
as beige. Color really is grey. Hyundai makes a great, solid driving car. Thank you
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by ROEGNER.CARYLE
Verified Customer
Verified Customer
Oct 02, 2020 -
Family Hyundai responded
Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!
By far the worst experience. Never had a salesperson pick
out a car for me without me saying I like it, or even seeing the car. Didn’t look in the lot with this guy or anything. Didn’t listen to what price r
out a car for me without me saying I like it, or even seeing the car. Didn’t look in the lot with this guy or anything. Didn’t listen to what price range I wanted. Just decided what he was going to push for me to buy what he wanted. Hated that I had my credit ran for nothing! Horrible communication and customer service skills.
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by SEASTERLING18
Verified Customer
Verified Customer
Oct 18, 2020 -
Family Hyundai responded
Hello,
Thank you for your feedback. We are very sorry to hear that you weren’t fully satisfied with your visit. If you would be willing to share some more detail, or if there is anything we can do to turn this around for you, please don’t hesitate to reach out to us directly.
ADAM WAS VERY PROFESSIONAL AND COURTEOUS.HE TOOK HIS
ADAM WAS VERY PROFESSIONAL AND COURTEOUS.HE TOOK HIS TIME WITH ME AND MY HUSBAND TO FINE THE RIGHT VECICLE THAT FIT OUR NEEDS.HE ALSO TOOK THE TIME T
ADAM WAS VERY PROFESSIONAL AND COURTEOUS.HE TOOK HIS TIME WITH ME AND MY HUSBAND TO FINE THE RIGHT VECICLE THAT FIT OUR NEEDS.HE ALSO TOOK THE TIME TO EXPLAIN TO USE HOW ALL THE DIFFERENT FEATURES WORK.
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by mary7659
Verified Customer
Verified Customer
Other Employees Tagged:
Ricky Gushi
, Kelly Kuckelman, Joe Panici, AL PELLIZZERI FIVE STARS
Oct 01, 2020 -
Family Hyundai responded
Mary, Congratulations on your new vehicle! We are so glad that Adam had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!