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Adam Denning

Overview Reviews (560) Inventory (198)

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Adam Denning

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Adam Denning | Page 10

Assistant Service Manager

Dick’s CJDR of Wilsonville

25600 SW Parkway Center Dr
Wilsonville, OR 97070

Wilsonville Local for 25 years who loves to drive and be around cars, I own a Dodge Cummins, and in my free time I'm enjoying Oregon in my Cherokee off-roading or just doing what the state has to offer. I drive the brand myself if you have any questions feel free to email and I will return the email. -Thank you and we appreciate your Business and look forward to getting to know you.

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4.6

560 Reviews

Overview Reviews (560) Inventory (198)

Dealership Experience

9 yrs

Industry Experience

9 yrs

Specialties & Trainings

Gold Status Service Advisor FCA 2018 Quarter 4

4.6

560 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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560 Reviews of Adam Denning

December 09, 2023

Dealership Rating

Employee Rating

Check in was fast, service was excellent, all needs were addressed and dealt with immediately. Thank you!!! addressed and dealt with immediately. Thank you!!! More

by Healyjarmer

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Adam Denning

Helpful 0

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Dec 11, 2023 -

Dick’s CJDR of Wilsonville responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 06, 2023

Dealership Rating

Employee Rating

Repairs took longer than expected. Reaching out to me to keep me informed could’ve be better but everyone I spoke to was very kind. Reaching out to me to keep me informed could’ve be better but everyone I spoke to was very kind. More

by chaslerig

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terry Bryan, Katie Henry, The guys who answered the phone. Ben and Daniel were so nice!

Helpful 0

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Dec 07, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback. I appreciate you taking the time to write this review and would like to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 03, 2023

Dealership Rating

Employee Rating

Not very welcoming and have had better experiences. Tried to charge me $5 to rotate my 5th tire for scheduled free service Tried to charge me $5 to rotate my 5th tire for scheduled free service More

by jerry85

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 0

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Dec 05, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing this review regarding your experience with us, Jerry. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 01, 2023

Dealership Rating

Employee Rating

Courteous, helpful, prompt, and in and out. Work was completed to my satisfaction and will use the dealership for future maintenance and repairs. Work was completed to my satisfaction and will use the dealership for future maintenance and repairs. More

by cniew

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andy Summers, Brandy Hurley, Ryan Rummerfield, Steve Reece , Terry Bryan, Katie Henry

Helpful 0

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Dec 05, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 24, 2023

Dealership Rating

Employee Rating

Adam is really knowledgeable and does his job well! Dealership needs better phone support. Excellent Dealership needs better phone support. Excellent More

by redsidemike

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Adam Denning

Helpful 0

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Nov 28, 2023 -

Dick’s CJDR of Wilsonville responded

Mike, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your experience with our phone line. I hope to talk with you soon. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 24, 2023

Dealership Rating

Employee Rating

I had a dead battery. .AAA put in a new one, however our GPS/Radio, quit working..Adam paid attention to our problem, and got it fixed .AAA put in a new one, however our GPS/Radio, quit working..Adam paid attention to our problem, and got it fixed More

by cjoycerupp

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Adam Denning

Helpful 0

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Nov 28, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Dick's Chrysler Jeep Dodge of Wilsonville and we look forward to your continued business! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 22, 2023

Dealership Rating

Employee Rating

I wouldn’t take my ram truck anywhere else. Adam is awesome. He goes over and above to make sure that the problem has been fixed and he’s friendly informative. Always a pleasant experience. Adam is awesome. He goes over and above to make sure that the problem has been fixed and he’s friendly informative. Always a pleasant experience. More

by gatooch

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terry Bryan, Katie Henry

Helpful 0

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Nov 28, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and we do appreciate your business. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 22, 2023

Dealership Rating

Employee Rating

Difficult to get a hold of once work started. Over inflated repair bill and a bit sketchy. It’s the classic talk fast over the phone about all that needs to be done for the repair and rapid fire Over inflated repair bill and a bit sketchy. It’s the classic talk fast over the phone about all that needs to be done for the repair and rapid fire talks about pricing looking for a yes or no to complete work. After looking into the repairs further I found the price quoted were inflated upwards of 300% More

by Heineyba

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Helpful 0

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Nov 28, 2023 -

Dick’s CJDR of Wilsonville responded

Hello, thank you so much for sharing your recent experience at Dick's Chrysler Jeep Dodge of Wilsonville. We want every customer to have a positive experience, and the impression that you received from our dealership came short of our standards for service. Please contact me at your earliest convenience so that we can discuss your visit and work towards a resolution with you. I e look forward to hearing from you soon. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 22, 2023

Dealership Rating

Employee Rating

No matter the service need I've been very happy with the results of the service provided. results of the service provided. More

by sgwilson

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Adam Denning

Helpful 0

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Nov 28, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Nov 22, 2023 -

sgwilson responded

No matter the service need I’ve been very pleased with the results of the service provided.

November 22, 2023

Dealership Rating

Employee Rating

Good experience, great work, promptly done and priced well You have my repeat business now well You have my repeat business now More

by huntncamp21

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Adam Denning

Helpful 0

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Nov 28, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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