Adam De Leon

Super clean and well organized. Very punctual and considerate of customer's schedule. I only use the Georgetown dealer. Very punctual and considerate of customer's schedule. I only use the Georgetown dealer. More

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Ask for Adam Deleon when you get your vehicle serviced. He's knowledgable and professional. He's knowledgable and professional. More

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Adam De Leon did an awesome job. He listen to my concerns and was very attentive. He explained exactly what my vehicle needed. He listen to my concerns and was very attentive. He explained exactly what my vehicle needed. More

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I purchased a new vehicle from this location and I’ve took it in for service for a recall issues with the fuel pump. The fuel pump was replaced, but when I picked up the car it kept stalling out and hesi took it in for service for a recall issues with the fuel pump. The fuel pump was replaced, but when I picked up the car it kept stalling out and hesitating to go when I hit the accelerator. It hesitated, so I called and made an appointment for the service department. I took the car back in and I was told there was a part for the fuel pump was not connected properly by the service department. So they said it was connected properly and the car was ready to be picked up. I went in to pick up me vehicle and it stalled out on me three different times so I made another appointment and service department had my car for a little over a week and I got a call saying the fuel pump was replaced because it was faulty and my car was driven 60 miles to make sure it was not going to have any other problems. I went in to pick up my car and I waited for almost an hour for the service department to bring me my car, when they finally drove it around it was filthy and service guy asked me if I wanted it washed, my reply was of course why would you bring me a filthy car when it was clean when I brought it in? He then drive the car around to the car wash I guess but it took over 30 more minutes of my time so I walked over and had to speak with the service department manager to complain about the amount of time I’ve had to wait to pickup my car. I forgot to mention earlier that I called 2 hours prior so they would know that I would be picking it up today. I finally got my car and it had been driven 133 miles total while in the service department’s care! This to me was a little excessive when I don’t even drive my car this much in a weeks time. Plus my gas gage was below a half tank!!!! I’m not sure if they have new people in this department but I have had a horrible month dealing with car issues thati didn’t have before I took it in for the recall! More

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Always a great service experience! My service advisor was awesome and accommodating. It never disappoints! My service advisor was awesome and accommodating. It never disappoints! More

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Great service, Always. Adam was professionally prompt. Car was ready same day. Ver pleased with the service Adam was professionally prompt. Car was ready same day. Ver pleased with the service More

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Everyone is so polite and very attentive to my needs every time I visit this dealership. I just purchased my 5th Mercedes from them and wouldn’t go anywhere else! every time I visit this dealership. I just purchased my 5th Mercedes from them and wouldn’t go anywhere else! More

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First class style. The moment I drove in, I got immediate attention, and my service advisor was with me within five minutes and we discussed the issues with the car. Co The moment I drove in, I got immediate attention, and my service advisor was with me within five minutes and we discussed the issues with the car. Couple of days later I picked it up, and I am very happy with the result. More

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My service manager was excellent He advocated for me and kept me in the loop kept me in the loop More

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Service advisor and maintenance work sub standard. Tire issues post work. Issue not resolved satisfactory. Tire issues post work. Issue not resolved satisfactory. More

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