AJ Vallarelli
AJ Vallarelli at Honda of the Avenues

AJ Vallarelli

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
53 Reviews
4.9

53 Reviews

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53 Reviews of AJ Vallarelli

November 06, 2025

Dealership Rating
Employee Rating

Anthony took very good care of me. I will in the future book thru him for my service needs on both of my Honda’s. More

by wolfenets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 21, 2025

Dealership Rating
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Excellent service. Everything done Iin a very timely manner. Work was done very professionally. Completely satisfied. More

by harryj0508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Honda of the Avenues responded

Thank you for your wonderful feedback! We're so glad to hear everything was handled quickly and professionally. We appreciate your support!

October 19, 2025

Dealership Rating
Employee Rating

It takes 1 1/2 hours to get an oil change. Here is 15 words More

by KEITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 22, 2025

Honda of the Avenues responded

We’re sorry for the long wait. We appreciate your patience and will work to improve timing.

October 18, 2025

Dealership Rating
Employee Rating

My father took the car in once and I’ve taken it in twice. The CarPlay is still not fixed. My car is a 2024 and under warranty. It should not be so difficult to time consuming on my part to have th More

by mericle.melissa
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Howard

Oct 22, 2025

Honda of the Avenues responded

Here’s a professional and empathetic response you can post or send privately to address this concern: Hi Melissa, thank you for reaching out and sharing your experience. We’re very sorry for the ongoing frustration with your vehicle’s CarPlay issue. We completely understand how important it is to have this resolved quickly, especially with a new car under warranty. AJ and our service team are in contact with Honda to get this addressed as soon as possible, and we’ll make sure your request to speak with the factory representative is passed along right away. We truly appreciate your loyalty to Honda and your patience as we work to get this resolved for you.

October 09, 2025

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Employee Rating

The service department was very expeditious and well organized. They were faster than expected and friendly. More

by lauren.e.lipkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad our service team was fast, well-organized, and friendly.

October 03, 2025

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Employee Rating

I was in and out in about an hour. All the work was done correctly. More

by WEST20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Honda of the Avenues responded

Thank you for sharing! We’re glad your service was quick and done correctly. We appreciate your feedback!

September 25, 2025

Dealership Rating
Employee Rating

Easy process and great prices. I was able to find suv that is perfect for our family . More

by ptmazur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Honda of the Avenues responded

Thanks for your review! We’re glad you found the perfect SUV for your family and had an easy experience with us.

September 19, 2025

Dealership Rating
Employee Rating

Everyone at this Honda is so helpful and kind. They always get you in asap and do an exceptional job! More

by lauren
Recommend Dealer
Yes
Sep 22, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re happy to hear our team was helpful and provided exceptional service. We look forward to your next visit!

August 26, 2025

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Employee Rating

Professional services . I never take my car to another place. Hoda to me is the best place More

by dunia_aljure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antony vallares

Aug 27, 2025

Honda of the Avenues responded

Thank you for your loyalty and kind words! We’re honored to be your go-to place for service and truly appreciate your trust.

July 09, 2025

Dealership Rating
Employee Rating

Brett and AJ was very helpful, friendly and knowledgeable. I grew to trust them. Any question I may have had, they took the time to explain everything and made sure I fully understood their res More

by Nataniel O.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Huey

Jul 09, 2025

Honda of the Avenues responded

Thank you for the kind words! We're so glad Brett and AJ took great care of you and made sure all your questions were answered. We appreciate your trust!

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