Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Dealers, sign in to see your Dealer Panel.
I have leased a new 2021 Subaru Forester. The dealership... - samuelto
I have leased a new 2021 Subaru Forester. The dealership provides excellent post sale support with reliable information. The salesman treats customers with courtesy and honesty. Promised made and promised kept makes me feel comfortable to deal with this dealership and personnel. Keep up the good work.
Top Reviewed Service Specialists At This Dealership
White oaks auto repair is unlike any repair shop. They... - KelseyElyse
White oaks auto repair is unlike any repair shop. They treat you extremely fair and honest. They look to help in all possible ways and they always treat you with respect.
Tim and the team at white oaks auto all feel the same way, strong nature , honest and all around feel good humans. Which in any industry these days is hard to find let alone the car world. 2020 has been hard and to be met with the level of kindness and decency that I’ve received at this shop is just just a reminder that amazing people still work in business around me.
I’ve received help on multiple occasions now and always absolutely pristine work completed.
I honestly couldn’t recommend more!
I want to pass on a positive review of the Service... - Roymcneil
I want to pass on a positive review of the Service Department at Markham Subaru. I have taken both my wife’s Outback and my Ascent here for service and both times came away with a positive experience.
In both occasions, the work started on time and was completed when they said it would be. To add to that, they washed the vehicles before giving them back (a nice touch).
We have gone to other dealerships closer to home and weren’t as happy. We will be sticking with Markahm Subaru.
The best car dealership anywhere - Judyisnow
We’ve been dealing with Budds Subaru for a couple of years now and I have to say that they are the most professional, the most helpful and the all-around best dealership experience we have ever had. I especially want to mention Justin, the general manager and Robby, the service manager and Sandeep at the collision centre for helping us navigate a repair issue during these difficult times. They couldn’t have been more helpful and patient, and my husband and I are very grateful to them, and to Subaru Canada.
Lost in Florida - pbrant
I can't say enough about the exceptional help I received from Faizal Arfeen at Stratford Subaru. While in Florida the battery died on my 2018 Crosstrek with only 12,150km. I contacted the closest Subaru dealer in Fort Myers and he refused to honour the warranty as it was a Canadian car. I spoke with Faizal and he he went out of his way to call the dealer and get me back on the road. You are a true asset to Subaru.
I had no problem buying the car, everyone was very kind,... - dennyueda
I had no problem buying the car, everyone was very kind, HOWEVER from my first maintenance experience, all the image, and reputation were destroyed. In summary, I had an AWFUL EXPERIENCE. If someone really needs their services, make sure that every single detail of what they are offering is written down (documented) as proof, otherwise, you can be at least very FRUSTRATED.
Melissa Yiu was a fantastic resource in purchasing my... - Karen L
Melissa Yiu was a fantastic resource in purchasing my 2021 Crosstrek from the initial conversation to walking me through my new car. I highly recommend both Melissa and Downtown Subaru!
Need more Subaru dealerships! - jambsi
Obviously Subaru is paying for its generous guaranteed territory some number of years back when they really needed dealers. Now although Subaru's are growing in popularity, one has to go to one of their monopoly dealers, like Otto's. My own experience with sales was very good but with service has been abysmal. I requested an audience with the Service Manager & was given a 'yah whatever attitude'. No contact from Service Manager ever came. The rest of the details of this review relate to 'service' - as I said the sales process was positive.
Waited 3 hours for an oem remote starter to be installed.... - Adam
Waited 3 hours for an oem remote starter to be installed. Was told it would be 1.5hr. they tried to upsell me on services I didn't need (pvc, exhaust bolt siezed, and front bumper bracket) after waiting 3 hours for the remote starter was told that parts they provided was defective. After a week called back to see the eta on my parts. Left a message for jonathan to call me back. He never did.
Worse customer service - Roy
This dealership kept my vehicle for weeks, I did not have use of my vehicle for months because they could not or was unwilling to fix my very Cadillac that was under warranty. Although they kept my vehicle for an extended time, I was told that any courtesy vehicle will be billed to me. The service ambassador that dealt was hard to deal with and she gave excuses and lied constantly. What a shame for such a hugh dealership. I will never go back to this dealership and I am not recommending this dealership
Brought our forester there with a/c problem. Was told it... - Richard
Brought our forester there with a/c problem. Was told it would be approx. $1800. to fix. We called our own dealership and found we are still under warranty and the fix is no cost to us. I wonder how many others are being charged for repairs while still under warranty.
I had an issue with my 2015 Subaru Forester purchased... - Jean-Pail
I had an issue with my 2015 Subaru Forester purchased used three weeks prior. I showed up unannounced, where Joe and his service team addressed the issue, set me up with a loaner vehicle in no time and had the vehicle back to me next day.
Amazing customer service provided by Joe Edwards and his service team! Fantastic job Joe, Sam and Brian! Thank you for being quick and professional.
Keep up the great work!
a NIGHTMARE EXPERIENCE!!! our car with the faulty CVT... - Ocupdh
a NIGHTMARE EXPERIENCE!!! our car with the faulty CVT that Subaru Canada and USA have recalled is NOT GOING to be fixed by Subaru hamilton. Their service manager was unable to explain even why other than the fact that (you didn't service your car here) it has 46000km. its impossible for a transmission to fail at that point. PLEASE DO NOT shop here. They've taken advantage of an older women, quite simply its ageism at its w
Subaru Service at Marino Fine Car is the best - najibtahiri
I had a great experience taking my car first for the A/C and then for power window repair. I found the staff at Marino service o be honest, friendly and very knowlegable. Mr. Kohli, the service manager really took care of my concern and made me feel very much at ease. I definitely recommend Marino Fine car service to anyone looking for a top of the line mechanic shop. Thank you Marino service for your excellent and professional service
Great, reliable service! - Sonja and Daniele Cicchetti
Great, reliable service and friendly staff. We know our cars are in good hands when we leave them at Subaru of Maple, wouldn't go anywhere else.
avoid - Car12345
I purchased a 2019 crosstrek that developed structural problems (dents) all over. The service manager and owner lied to my face; the former saying the car was in a"collision without an impact point" (seriously!) while the owner said "kids were sneaking into my driveway every night causing the damage" (seriously). I ended paying $4400 to get a replacement. The worst part was the manager laughing at me when he thought my back was turned. The only good thing is not having to deal with these people and more.
Dishonest Service Advisors & Technicians - Jacky
DO NOT GO HERE TO GET YOUR CAR SERVICED DISHONEST TECHNICIANS. I went in to get an alignment for my 2015 Subaru WRX and they told me that a tie rode from the rear right needs to be replace because it has a play in it. As a result they did not do my alignment. So they quoted me the part & labour to fix the problem. However I did some research on the part # and it was a completely different part than the service advisor said. It was a part for the control arm. So I was suspicious and went my mechanic to see the problem that they told me. He checked my suspension on all 4 wheels and it was 100% solid and had no play in any of the parts. So I went to a different shop (Midas) to do my alignment. And guess what? They successfully did my wheel alignment with no issues at all. They said there were no problems with what Subaru told me about the rear tie rod. Two different technicians outside of Subaru said there were no problems with my suspension. So I am certain that Subaru tried to lie to me and sell me something I don't need. It looks like they are now under a different management as the old employees are not there anymore. The old advisors used to be honest and now things have changed. It use to be busy but now it is not. I went here to service my vehicle because I thought I could trust them, but that is no longer true. Please avoid this place if you value your money and don't want to be charge for something you don't need.
Imagine being told by the General Manager, that since the... - Disgusted
Imagine being told by the General Manager, that since the new car was not purchased at that dealership they would not honour a warranty repair.
Had an issue with my vehicle. (Wouldn't Start). Jason... - Bill
Had an issue with my vehicle. (Wouldn't Start). Jason helped me get it to the dealership and had it all fixed up for me within the day. Excellent Service
Just bought a used 2019 Subaru Ascent. Christian was the... - Chris
Just bought a used 2019 Subaru Ascent. Christian was the rep and was great to deal with. He was quick to respond to questions and followed up after the sale. I wouldn't hesitate to contact him again the next time I'm looking for a car.
I sense a bit of a theme here from reading the other... - BadSubaru
I sense a bit of a theme here from reading the other reviews and I wished I had read them prior to getting my car towed here. I feel like a can cut and paste many of the comments. Little to no communication while they had my vehicle for 20+ days. Between the dealership and @subarucanada the technicians worked to troubleshoot my car and re-assured me that the parts and some labour would be covered under warranty. At the end they handed me a bill for $2k+ no warranty support and 11 hours worth ( they supposedly reduced this ) of labour while the car was under 100K and less than 4 years old. The service manager was disrespectful and I had to constantly call into the technical advisor with no return phone calls or emails. This type of service is why customers do not return to dealerships for support and feeds into the dealership stereotype - thanks for absolutely nothing! I will never buy a Subaru again and highly do not recommend this dealership.