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Great work and Service. Thank you Corinne for your quote... - Mark
Great work and Service. Thank you Corinne for your quote and excellent service.
Car was ready as promised. Body work was flawless and paint match was perfect.
Thanks for your help in repairing our door from a parking lot mishap!!
I want to pass on a positive review of the Service... - Roymcneil
I want to pass on a positive review of the Service Department at Markham Subaru. I have taken both my wife’s Outback and my Ascent here for service and both times came away with a positive experience.
In both occasions, the work started on time and was completed when they said it would be. To add to that, they washed the vehicles before giving them back (a nice touch).
We have gone to other dealerships closer to home and weren’t as happy. We will be sticking with Markahm Subaru.
Joe Edwards in Service is always friendly and eager to... - J Bryant
Joe Edwards in Service is always friendly and eager to help me out with my service inquiries.
I was having brake problems and contacted the dealer. For... - tonyreynolds
I was having brake problems and contacted the dealer. For the first time I took advantage of their pickup and delivery valet service. At 7.30 in the morning the car was picked up at my apartment, and by 1.15 in the afternoon the car was delivered back to me with repairs completed. Best of all the cost was no greater than the same job performed earlier at an independent garage a year earlier. I am completely satisfied with the whole experience.
On October 27 I took my 2019 Subaru Impreza to the... - Laurie
On October 27 I took my 2019 Subaru Impreza to the service department for a winter tire change and a 20,000 km service appointment. I dealt with Ricardo Deokie. He was very knowledgeable, congenial and efficient. As my husband is no longer able to take care of such appointments, I was very nervous prior to arriving. Instantly Ricardo put me at ease and explained everything that would be done to the car. He provided transportation to and from my husband’s long-term care facility for me. The car was ready sooner than expected and had been washed thoroughly. So my Subaru experience turned out to be very positive mainly due to the compassion of Ricardo to my situation.
Just bought a used 2019 Subaru Ascent. Christian was the... - Chris
Just bought a used 2019 Subaru Ascent. Christian was the rep and was great to deal with. He was quick to respond to questions and followed up after the sale. I wouldn't hesitate to contact him again the next time I'm looking for a car.
Poor service, no one picks up phone OR returns calls.... - Valid Review
Poor service, no one picks up phone OR returns calls. Bring vehicle in and problem never fixed. Get car back with pieces not put back!
Wanted to write a quick review that reflected the... - rdogpunzel
Wanted to write a quick review that reflected the outstanding service I recieved yesterday. A Subaru tech (Brandon) took his time and fixed a minor issue with my service notice on the dash. This was also on his time (remember the techs get flat rate). He fixed it quickly and I was on my way. Honestly it was appreciated and the fact was he went above and beyond. I definitely know which tech I will ask for to service my car.
Terrible and dishonest service at this dealership! Avoid... - Subaru Owner
Terrible and dishonest service at this dealership! Avoid at ALL costs! Took my car (which I bought at this dealership) for oil change and tire noise. When I went back to pick up they told me that the tire noise was both rear wheel bearings. I had one rear wheel bearing replaced already just over 20000 km previously. Apart from the issue of why my car would go through wheel bearings so fast, they refused to honour any sort of warranty. When I requested a call from the service manager and heard nothing by the next day, I removed my car and took it elsewhere. Upon a thorough inspection of my car (as I was thinking of selling it) it was found that there was a backing plate rubbing on the brake rotor. So the $1400 + wheel bearing job that Whitby Subaru wanted to do was a $25 fix somewhere else. So not only is this dealership inefficient and bad at customer service they are dishonest as well. Oh and contacting Subaru Canada to complain? Well forget that, they did nothing for me. Was a 3 week process of time wasting as they just don’t car that one of their dealerships is ripping customers off.
Budd’s Subaru has given us service that goes far beyond... - Ian Cowling
Budd’s Subaru has given us service that goes far beyond the necessary. We purchased our 2019 Forrester elsewhere and I wondered if our service would be perfunctory because of this. Not so! Our service manager, Mike Campoli, has been thoughtful and knowledgeable and has worked very hard to successfully correct some initial problems wit the vehicle. He sees both the details and the big picture. He has our gratitude and thanks for all his help.
Melissa Yiu was a fantastic resource in purchasing my... - Karen L
Melissa Yiu was a fantastic resource in purchasing my 2021 Crosstrek from the initial conversation to walking me through my new car. I highly recommend both Melissa and Downtown Subaru!