1,564 Ontario SRT Service Centres
Do not go here for routine maintenance! And if you do,... - SamS
Do not go here for routine maintenance! And if you do, keep meticulous records about what you are told. I had to pay out of pocket for a new battery that should have been covered under warranty. Staff told me it wasn't covered. As well, when I tried to ask about this problem and get reimbursement the Service manager was rude and didn't believe me. Terrible service and staff that lie to you to get an extra $200 from you.
Terrible dealership and company. - dissapointed_ford_owner
Terrible dealership and company. Bought a ford escape in 2017 - ford sold these and many other ecoboosts with a known defect that leads to eventual engine failure (if you are lucky, you wont have a fire). They kindly have a TSB which means they acknowledge the issue but refuse to fix it. If you buy a ford, you can expect to not get any customer service or accountability. This dealership told me to pay to replace the engine or scrap the car.
Great customer service, my service advisor jet went above - Carlyle Bennett
Great customer service, my service advisor jet went above and beyond his job and duties to help me out or I would’ve been stranded. Jet you are truly awesome and I will recommend my friends and family to go to Volkswagen Villa. They were courteous, quick, professional, and compassionate. Thanks, Jet You are one of the reasons why I’ve been driving Volkswagens for the last 30 years.