Ontario MINI Service Centres

Kim Marchant - Paul Baird

I have my 2013 mini paceman in for several service related issues. Each time I have had the pleasure to deal with Kim in regards to these issues. Kim is very pleasant to deal with. After dropping vehicle off Kim will contact you via phone or email and advise of the diagnosis and cost of the repair. The service is excellent. Kim is a asset to BMW and the Performance Group as a whole. Thanks Kim.

Mercedes Benz Service - Albert8500

Great Service from the crew at NV Euro Motor Works Markham.the shop was filled with European Luxury Vehicles, Clean waiting area with wifi ,did i mention the coffee.

Terrific - jeff

Went to White Oaks Collision on the advice of a work colleague. They understood exactly what I was looking for and delivered beyond my expectations. Nice, clean facilities with an exceptional staff. Thomas deserves a raise.

Top notch service and quality work - VanWolfe

Had an accident with my Cayenne S recently and the dealership and body shop have been outstanding. They are handling issues with the insurance company, ensuring we get all the quality service, parts, body work and damage inspections we really need. The work is ongoing, but based on this and my prior experiences with Marks, I wouldn't even think about going anywhere else for my Cayenne's ongoing care.

Always a 5 star performance - MiniPM

My second visit for service and just like the first I was not disappointed with the courtesy of the staff and the quality of the service. Dylan was great and offered suggestions for the next service. From making the appointment to picking up my freshly washed Mini I know it was well taken care of.

Parts & service - Trish Kelly

Contacted mini downtown regarding some all weather floor mats which were on the website and had to be ordered. All in involved were very helpful and contacted be back quickly with information pertaining to the availability & ordering it. Very responsive and pleasant. Just note.... the service you receive is related to how you choose to speak to and treat someone. As such, my experiences with mini downtown have been great so far.

Critter problems - Kenmor

I took my 2016 Mini Cooper (which I purchased used at Mini Vaughn West) last August with a message issue. Ultimately they discovered that the sensor multi wired harness was completely chewed by a rodent. I was quickly given a loaner mini (new) for the two week period that they expected it would take to obtain and install a replacement harness. Two weeks turned into four. No problem ... I had the loaner. Work completed, no further issues. Sales rep John was informative and personable. $1800 later ... I’ll be putting some objectionable substance in the garage to keep the critters (red squirrel) at bay.

Fast and excellent workmanship and service! - Elantra Lady

My 2016 Hyundai Elantra was in a minor accident (front bumper and fog lights), my dealership recommended the Collision Centre. The Insurance appraiser looked at my car on a Thursday afternoon, the parts were ordered, came in on Monday and I had my car back Wednesday!They even detailed the inside of my car! Mauro was friendly, courteous, great customer service! I would definately recommend them!

THIS DEALERSHIP SUCKS!!! DO NOT GO THERE!!!! - Niko

This dealership will charge you for services not needed and made it sound like you do need it. They will replace new parts that were done some place else, for their own and charge you for it. Even though those parts weren't needed to be replaced. The will purposely sabotage your car just so you come back and spend more money. THEY ARE CON ARTISTS that will try to milk you for everything you got. STAY AWAY FROM THEM!!!!

Bad experience - Wendy

Booked shuttle with my advisor over the phone and gave correct address. Nobody came to pick me up until I called them. The shuttle department just told me nobody booked any shuttle for me. Reception didn't even help figure out why no one booked me in. Just said she will let my advisor know. Two stars for the guy who finally come to pick me up. He was fast.

Over inflated insurance job - HammerV

Don’t bring your car here, buyer Beware! My car has more damage now than before my accident. Still fighting insurance company as this was “their” preferred vendor.

Horrible service - Disappointed

Repeatedly poor service and disrespectful of appointment times. Absolutely no accountability for an error on there part even at the expense of the cars owner

BEWARE..BEWARE...BEWARE.. - Canadanorthernguy

I will NEVER trust their pricing again after their Quicklane Service tried to charge me double!! Although I had heard negative things, I have dealt with Highland Ford and their Quicklane Service for the last 8 years and was content...until this year. When I called the Highland Ford Quicklane Service, they made an appt and when I showed up, they said I had no appointment (I thought it was odd that I asked "don't you want my name" when making the appt). They took the vehicle anyways and when I picked up, tried to CHARGE ME ALMOST DOUBLE!!! When I spoke up and asked about the pricing, the individual (believe it is the new manager) first mentioned an even higher price, then put in the right price ($78.) with no apology. I asked why he tried to charge me $130, I was told "miscommunication". Really? Miscommunication trying to charge customers double, then raising the price again before putting in the right amount. I went over and reported to Highland Ford service manager (highland Ford owns this Quicklane). I also wrote to the dealership owner and informed Highland Ford on their "follow up call to rate the service". Guess what I have heard back from the owner or dealership...NOTHING!! I will NEVER buy a vehicle here as they clearly dont appear concerned with customer feedback or their own people attempting to charge customers double for service so what does that say about their pricing? Buyer BEWARE...I now believe what others have told me....I CAN'T recommend them as I no longer trust them or their prices!!!