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Kim Marchant - Paul Baird
I have my 2013 mini paceman in for several service related issues. Each time I have had
the pleasure to deal with Kim in regards to these issues. Kim is very pleasant to deal with. After dropping vehicle off Kim will contact you via phone or email and advise of the diagnosis and cost of the repair. The service is excellent. Kim is a asset to BMW and the Performance Group as a whole. Thanks Kim.
Mercedes Benz Service - Albert8500
Great Service from the crew at NV Euro Motor Works Markham.the shop was filled with European Luxury Vehicles, Clean waiting area with wifi ,did i mention the coffee.
Terrific - jeff
Went to White Oaks Collision on the advice of a work colleague. They understood exactly what I was looking for and delivered beyond my expectations. Nice, clean facilities with an exceptional staff. Thomas deserves a raise.
Always a 5 star performance - MiniPM
My second visit for service and just like the first I was not disappointed with the courtesy of the staff and the quality of the service. Dylan was great and offered suggestions for the next service. From making the appointment to picking up my freshly washed Mini I know it was well taken care of.
Parts & service - Trish Kelly
Contacted mini downtown regarding some all weather floor mats which were on the website and had to be ordered. All in involved were very helpful and contacted be back quickly with information pertaining to the availability & ordering it. Very responsive and pleasant. Just note.... the service you receive is related to how you choose to speak to and treat someone. As such, my experiences with mini downtown have been great so far.
Excellent Customer Service - apepe
Employees are very friendly and accommodating. When you arrive you feel welcomed and valuable. I get the impression everyone loves working there and it shows through their service
Fast and excellent workmanship and service! - Elantra Lady
My 2016 Hyundai Elantra was in a minor accident (front bumper and fog lights), my dealership recommended the Collision Centre. The Insurance appraiser looked at my car on a Thursday afternoon, the parts were ordered, came in on Monday and I had my car back Wednesday!They even detailed the inside of my car! Mauro was friendly, courteous, great customer service! I would definately recommend them!
THIS DEALERSHIP SUCKS!!! DO NOT GO THERE!!!! - Niko
This dealership will charge you for services not needed and made it sound like you do need it. They will replace new parts that were done some place else, for their own and charge you for it. Even though those parts weren't needed to be replaced. The will purposely sabotage your car just so you come back and spend more money. THEY ARE CON ARTISTS that will try to milk you for everything you got. STAY AWAY FROM THEM!!!!
Over inflated insurance job - HammerV
Don’t bring your car here, buyer Beware! My car has more damage now than before my accident. Still fighting insurance company as this was “their” preferred vendor.
The worst dealership ever!!! Bad service and they really... - Ray
The worst dealership ever!!! Bad service and they really don't care after you bought the car. The shuttle is super slow as well. I'm definitely not coming back again and wouldn't recommend anyone to come to this dealership.
Horrible service - Disappointed
Repeatedly poor service and disrespectful of appointment times. Absolutely no accountability for an error on there part even at the expense of the cars owner
BEWARE..BEWARE...BEWARE.. - Canadanorthernguy
I will NEVER trust their pricing again after their Quicklane Service tried to charge me double!! Although I had heard negative things, I have dealt with Highland Ford and their Quicklane Service for the last 8 years and was content...until this year.
When I called the Highland Ford Quicklane Service, they made an appt and when I showed up, they said I had no appointment (I thought it was odd that I asked "don't you want my name" when making the appt). They took the vehicle anyways and when I picked up, tried to CHARGE ME ALMOST DOUBLE!!! When I spoke up and asked about the pricing, the individual (believe it is the new manager) first mentioned an even higher price, then put in the right price ($78.) with no apology. I asked why he tried to charge me $130, I was told "miscommunication". Really? Miscommunication trying to charge customers double, then raising the price again before putting in the right amount.
I went over and reported to Highland Ford service manager (highland Ford owns this Quicklane). I also wrote to the dealership owner and informed Highland Ford on their "follow up call to rate the service".
Guess what I have heard back from the owner or dealership...NOTHING!!
I will NEVER buy a vehicle here as they clearly dont appear concerned with customer feedback or their own people attempting to charge customers double for service so what does that say about their pricing?
Buyer BEWARE...I now believe what others have told me....I CAN'T recommend them as I no longer trust them or their prices!!!