MINI Vaughan West

Top notch service and customer care! The team always makes sure to update me on early warning observations so I can plan out my service schedules. appreciate the attention to details on The team always makes sure to update me on early warning observations so I can plan out my service schedules. appreciate the attention to details on the vehicle care! More

Michaela and Ferdinand welcome me well and they did a great service to my Mini Countryman. Ferdinand answer all my questions and give me good info. I look forward for the next service appt. Gina D Bl great service to my Mini Countryman. Ferdinand answer all my questions and give me good info. I look forward for the next service appt. Gina D Blue Mini Countryman More

Andre, Ferdinand and Michaela treated me well in my interactions with the dealership. My 2025 Cooper developed an annoying but persistent problem that took several trips back and forth to diagnose and interactions with the dealership. My 2025 Cooper developed an annoying but persistent problem that took several trips back and forth to diagnose and address. This is my third MINI from the dealership and have come to trust their customer service. More

Ferdinand and Noj made my first visit to MINI Vaughan (west) for scheduled service convenient and I was fully satisfied with the outcome. (west) for scheduled service convenient and I was fully satisfied with the outcome. More

Ferdinand and staff were compassionate and helpful in providing support during my car repair. They regularly communicated and provided updates on the status of the vehicle. I am so appreciative of the providing support during my car repair. They regularly communicated and provided updates on the status of the vehicle. I am so appreciative of the service. Thank you ! More

Thank you Fernidant for keeping me informed and updated. Your excellent customer service is what keeps me secured and coming back Your excellent customer service is what keeps me secured and coming back More

Thank you, Ferdinand, for all of your help. I was extremely stressed after damaging my new MINI, but you were patient, understanding, and kept me updated every step of the way. You took the tim I was extremely stressed after damaging my new MINI, but you were patient, understanding, and kept me updated every step of the way. You took the time to look into my warranty, answered all of my questions, and made sure my car was repaired as quickly as possible. Your professionalism and kindness made a difficult experience much easier. I truly appreciate everything you did. Thank you again! More

My service was quick and easy. Ferdinand kept me up to date, the video of my car inspection was helpful and everything was done on time. Ferdinand kept me up to date, the video of my car inspection was helpful and everything was done on time. More

Unfortunately, the experience was awful. I asked them to look at my convertible top which couldn't close. It appeared that they manually closed it but they didn't latch it into place, making I asked them to look at my convertible top which couldn't close. It appeared that they manually closed it but they didn't latch it into place, making it extremely dangerous. Reckless attention to detail. If you don't have a big job that will make them a lot of money then they will treat you poorly. I'll never go back. More

Excellent service: fast and professional, easy to communicate I Will recommend this place to everyone Thank you communicate I Will recommend this place to everyone Thank you More