118 Ontario Hyundai Service Centres

It is the worst experience I have ever had. - jo

It is the worst experience I have ever had. I took my car in for a recall for the first time since I have owned my car. I feel I was lied to and avoided for days. The manager finally called me 8 days later. He gave me nothing but excuses and told me Hyundai Canada had no idea what they were doing. He also told me because I could not produce a bill of sale he could charge me for the repairs, that are covered under the recall, but he would do a car fax at no expense to me. They would fix up the car once he ran the car fax. I stopped him and told him this is ridiculous because I had picked up my car the day before. Wow this manager sure knows how to run a department. All of this is because I requested a courtesy car. I will never buy a Hyundai there or service a vehicle there again. Oh but the manager told me their business was number 1 in Ontario. For what totally eludes me.

I think they are scammers. - Christopher

I think they are scammers. Cheaters, liars and frauds. 4 months ago, I received an email from Gyro Hyundai stating that a complimentary service appointment had been scheduled for my car. They mentioned that they would check it free of charge. Concerned if there were any issues with the car, I made an appointment and arrived at the service center. However, after waiting for 2 hours, my car did not arrive. The service center was empty. When I inquired about the delay, they told me they were conducting a thorough inspection. Eventually, they approached me and reported that the car's air filter was dirty, the wipers were malfunctioning, and the wiper fluid was low. They claimed that the other parts were in good condition. I contested, stating that these parts were working before their inspection. They responded, "Alright, let's wait a bit longer and then deliver the car." Fifteen minutes later, my car was returned to me. Meanwhile, a salesman approached me. He said he was the sales manager. He asked if I was interested in a car. I asked if there was a new Elantra available. He said he could get one within 2 months. He insisted I buy it. He asked me to leave a deposit of $2000. I found this excessive. He said $1000 would be enough. He told me I could get the money back if I changed my mind about buying the car. I paid the deposit. Later, when I started my own car, I noticed that the heater was working. Initially, I thought the wipers were intact. They looked that way. As I drove, I heard a slight rattling from the engine. When I got home and inspected the car, I found they had forgotten a pair of wrenches and deposited sand into the air filter, damaging the wipers. The next day, I discovered that the rear lights were not working. When I took the car to another mechanic, they told me the lights had been glued in place and it would take significant effort to remove them. Later, the mechanic explained that certain parts of the car had been replaced. Upon learning this, I decided not to buy the car. I asked for my deposit back, but they said they wouldn't return it. Upon further investigation, I discovered numerous complaints about fraudulent practices associated with this company. Especially, they take deposits like a mafia organization, leading to many lawsuits against them. I filed a lawsuit against them. I don't understand why Hyundai would grant dealership to such fraudulent entities. @hyundai

Brought my Hyundai in for minor work got it back with a - Ed

Brought my Hyundai in for minor work got it back with a broken seat and a piston slap . Thy said it was unfortunate never going back!!

It was a pleasure purchasing my vehicle from them and - Laurie

It was a pleasure purchasing my vehicle from them and having the service done on it after purchase.

Best service ever, since acquiring my electric Kona. - michel.a.pellerin

Best service ever, since acquiring my electric Kona. Very knowledable about the electric version of the Kona.

Dealt with Eric at the service desk who was professional - Don M.

Dealt with Eric at the service desk who was professional and very helpful, as usual. I was also impressed that the technician Niko was able to speak to me about the options & repairs required to fix my vehicle. Purchased the Sonata at Aurora Hyundai in 2013 and have been very happy with the dealership every time I visit. GREAT CUSTOMER SERVICE.

we have bought three suvs from goderich hyundai we would - rjpurcell

we have bought three suvs from goderich hyundai we would highly recomend them our salesman david geddas was the best we are seniors he was so patient and helpfull he made sure we knew how to operate the vehicle before we left for home.

First visit to Huntsville Hyundai and the experience was... - Darryl

First visit to Huntsville Hyundai and the experience was excellent. The service department for me in the very next day for a transmission replacement and delivered as promised and ahead of schedule. Extremely satisfied with the service department

I've now dealt with Hyundai Pembroke since 2009, - Dave

I've now dealt with Hyundai Pembroke since 2009, purchasing 4 new Vehicles in that time span. All Departments are great, staff is always friendly, courteous and knowledgeable. Service Department always try to meet my needs when it comes to appointment times and always advise me on any service that should be handled. I would not hesitate to purchase another vehicle or have them perform all of my service needs.

My visit to Hyundai Kingston's car service was an - Sarvan Ram Dharmshot

My visit to Hyundai Kingston's car service was an absolute nightmare. If I could rate them zero stars, I definitely would. They completely dropped the ball on providing decent customer service and basic car repairs. Right off the bat, their staff was a disaster. It's like they intentionally picked the most uninterested, unmotivated, and rude individuals to work there. When I walked in, it felt like they were irritated by my presence. I had to practically beg for someone to even notice me and take my car in for a check-up. Now, let's talk about the actual service they claim to provide – if you can even call it that. I took my car there for a recall fix and also decided to do a Service #3 to cover all my bases. My previous service center handled similar things without a hitch. But at Hyundai Kingston, it was a catastrophe. They took ages to give me my car back, and when they finally did, my car refused to start the next morning. This made me late for work and important meetings, which was incredibly frustrating as a professional. And it gets worse – my car started making weird noises right after their so-called "service." It was like they turned my car into a noisy mess. It's pretty clear they have no clue about cars. They did call me, but I was in a meeting and couldn't answer. When I called back, they just shuffled me around without actually helping. The next day, my car once again refused to start. I had to call for assistance, and a mechanic had to help me out. When I explained the situation at the service center, they had the nerve to act like it was somehow my fault. I ended up shelling out an extra $507 on top of the $850 I'd already paid. And on top of all that, there was an unsettling undertone of racism in their behavior. They assumed I was complaining for a discount simply because of my background – that's just not fair! All I wanted was a properly functioning car, and they not only messed that up but also charged me a small fortune. And as for the bill they handed me – it was outrageous. They charged an exorbitant amount for a service that was beyond disappointing. It's like they saw me as an easy target to extract as much money from as possible. To sum it up, I strongly advise steering clear of Hyundai Kingston's car service. The staff is a mess, the waiting area is a nightmare, their service is a complete joke, and they won't hesitate to drain your wallet dry. Save yourself the headache and find a different place to take care of your car. This place is an absolute disaster, and I'm still fuming from the terrible experience.

Good service. - ffletcher3

Good service. Dealership provided a ride back to Cobourg and pick up when the repair work was completed, excellent. Cost was as quoted.

Worse customer service - Roy

This dealership kept my vehicle for weeks, I did not have use of my vehicle for months because they could not or was unwilling to fix my very Cadillac that was under warranty. Although they kept my vehicle for an extended time, I was told that any courtesy vehicle will be billed to me. The service ambassador that dealt was hard to deal with and she gave excuses and lied constantly. What a shame for such a hugh dealership. I will never go back to this dealership and I am not recommending this dealership

Top notch service and quality work - VanWolfe

Had an accident with my Cayenne S recently and the dealership and body shop have been outstanding. They are handling issues with the insurance company, ensuring we get all the quality service, parts, body work and damage inspections we really need. The work is ongoing, but based on this and my prior experiences with Marks, I wouldn't even think about going anywhere else for my Cayenne's ongoing care.

Motor blew in my 2017 Tucson with only 80,000km on it. - alexiagirl_25

Motor blew in my 2017 Tucson with only 80,000km on it. Brought it to the dealership to find that there was a recall in 2021 that I was not aware of. It took over 10 days for them to look at the vehicle, made me collect every oil change receipt for them to say I did not maintain my vehicle. after 13 days they submitted their findings to Hyundai Canada, who then denied the recall claim. Shame on you Superior Hyundai and Hyundai Canada. This is a problem caused by your manufacturer on your motor. There was a recall that you will not go good for. After owning 3 Hyundai vehicles, I will never purchase another, nor will I ever recommend a Hyundai vehicle. Not to mention Superior Hundai also attempted to make me purchase 4 new tires for an all wheel drive vehicle I don’t even own. I may be a female but be assured I am not stupid.

Read great reviews for service at Milton Hyundai, and - AK

Read great reviews for service at Milton Hyundai, and decided to try it for our 2013 Santa Fe. Went in for Service 3, which included oil change. Service went fine, but there was an issue with the oil filter when I got home. Called it in, and spoke with very friendly Service Advisor, and eventually the Service Manager Arash Babaei. He made sure that the problem was fixed, and provided great customer service along the way. Really appreciated the personal touch here, for an unusual situation. I understand why this dealership is highly rated.

Great dealership for sales and service. - tim.magill

Great dealership for sales and service. Highly recommend them. We have bought 8 vehicles over the years and we will always come back.