182 Ontario Chevrolet Service Centres

first time experience - darren12

whent to Dryden gm for first time oil change the service was excellent price was reasonable friendliness was awesome I would recommend Dryden gm to people

Bunch of crooks dealership , they offer 15 k less for my - janaath_1997

Bunch of crooks dealership , they offer 15 k less for my trade fly by night business consumers be aware you will get sucked in get a low number for your trade , went in to see Danny body shop person he introduced me to sales manger Atif told him we would waste time since I know they won’t give me the deal I want then Ramit pre owned manger looked at my truck gave me and offer , which was $15 k less then other offers I got then went and Danny you guys wasted my time this dealership is known to be crooks he told me to get the xxxx out . A bunch of crooks buyers be aware

No help at all - unhappy Californian

Transient from California. 2017 Motorhome. Brakelights out. Service Lady was combative and adamant Chevrolet not responsible--was aftermarket problem. Would not check fuses. Very uncooperative.

Above a beyond the customer experience - marc

In these difficult times just taking a moment to say thank you to Ryan Thompson and Adam Greco for being there. When your car break down it is very good to know you can count on the team of Ernie Dean Chevrolet. Many Thanks Marc

The woman named Carrie who answers the phone is a racist - david_jones89

The woman named Carrie who answers the phone is a racist person who made called us ni**ers , being a family of color it was very traumatizing for my young children, i so NOT recommend anyone go to this place stay far away.

This was the best and most affordable dealership I have - Herb halsall

This was the best and most affordable dealership I have ever been to ! The staff there were very friendly, helpful and they gave a better price than other mechanics! The service to the vehicle was fast! They had me out of there very quickly! The work that was performed on the vehicle was second to none ! I personally was able to speak to the mechanic and I felt very comfortable as he diagnosed the problem/s with my car. He discussed that with me in detail and let me know the best option/s At the end of everything I felt that I got a great deal ! They were fair and affordable! They are willing to lower the price a bit to help with costs! Now I will say that they definitely fixed the car but the vehicle is running better than ever before! I would highly recommend them . They have a great team of top notch mechanics that really know their stuff! Overall I am extremely impressed with how they fixed my car ! Wow ! 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

They do what they say they will do! - Matt

They do what they say they will do! I appreciate all of the timely service. I would happily buy from them again. Thank you for all of your hard work!

My husband and I have been loyal GM customers since - ckwt

My husband and I have been loyal GM customers since 1970. After more than 40 years at the same dealership, we moved to Barrie and chose to become customers of Georgian Chevrolet Buick GMC. It’s been a good choice from Day1. I consistently experience competence, care and courtesy from every staff member in all departments. Everyone’s experience is different. Sometimes things aren’t exactly as we would like. Sometimes our expectations are unachievable. Sometimes errors happen, and sometimes people do their very best. My recent experience at Georgian Chevrolet Buick GMC demonstrates people doing their best. No matter how well we plan, ‘life can often alter our plans’. On July 15, 2022, a vehicle collision altered my plans- for that weekend, and the five months to follow. My vehicle was towed from St. Thomas, ON to Georgian Chevrolet Buick GMC. On Monday, July 18, Laura was ‘on it’. Damages were being assessed and parts were ordered. No one could have anticipated that “supply chain issues” would delay completion of the work until Dec.20. It’s been said that, “How you handle a crisis is a test of your character.” The manner in which my ‘crisis’ was managed speaks volumes about the character of the staff at Georgian. Laura, in service, played a key role in overseeing the repairs to my car, and handling unpleasant calls from a very unreasonable insurance adjuster. She did not allow this negative pressure to affect her decision-making process. Her integrity protected my interests. The progress reports she gave me every week, during the entire 5 months, gave me the confidence and peace of mind I needed. Georgian Chevrolet Buick GMC has earned my respect and loyalty. Why would I consider trading such a ‘sweet ride’?

Transmission repair - GMstinks

My Pontiac vibe was shifting just a touch late from 1st gear into second. No big deal, I'll just bring it in to the professionals that know my car best. After a week the car still shifted late but now it was leaking fluid too. I spent $2000 and basically had the manager mocking the car I purchased shrugging his shoulders and saying well, what are you gonna do. GM head office was no help. I had an independent shop repair the car. They brought to my attention that the dealer also bent an axle while "repairing" my car. Nice job Giles! To bad you will never get any more of my money and GM won't either. No wonder you are in such financial troubles.

Excellent service . Had a starter issue and they not only... - Terkate

Excellent service . Had a starter issue and they not only had one in stock but we're able to install it the next day. Plus the starter was $250 less than the local auto parts supplier.

Brought car in for transmission stalling issues (car... - maureenm1964

Brought car in for transmission stalling issues (car wouldn't go over 3000RPM). Apparently, the "experienced mechanic" took the car out and found no issues. Diagnostics were run on car with no issues found. Four hours later after I made the call to see what was going on, I was told that the "knowledgeable" Supervisor said it was because the car mats were stuck under the gas pedal. (I always pull my car mats back in place before I get in). So for all this xx I had to pay $75 and the car is STILL doing the same thing that I brought it in for. Only bonus of the whole experience was Pat. Very friendly.

Only got one star because there wasn’t a zero. - Roxanne

Only got one star because there wasn’t a zero. Hal Wrights dealership is by far one of the least professional local businesses we have ever dealt with. After far to many negative experiences after purchasing our first new vehicle, and returning for recalls with them I have observed very low morale amongst employees in service. The result of this has been little to no positive customer care and service. There is no accountability for thier mistakes. The is arrogant behaviour in management positions. Many years in professional positions has taught me that these behaviours come from the top. Their lack of integrity and values goes against the man who actually built this business. Hal Wright. And perhaps this is the difference in building a business or having it built for you. My hope is that the current owner will take these many poor reviews seriously. Be aware of the many many local GM owners who go out of town for purchases and service. AND make the changes that need to happen to make this an establishment they can be proud of.

Complete garbage Customer service!You would think when... - Unimpressed

Complete garbage Customer service! You would think when you spend $60,000 On a brand new Cadillac (not lease but buy), that they would treat you with the Cadillac experience? Ohh wait not here, anything thats included in your package you better be on the ball and demand it, otherwise they will pretend it doesn't exist. Somehow they have managed to ruin the experience of true service at this place and scheduling here is horrific! Certainly will not be buying my other vehicle from them here this year , or ever again thats forsure! Dont waste your time, go somewhere they appreciate your business!!!!!!!

Took SUV in for an oil change. - dloyer

Took SUV in for an oil change. Over the next weeks an oil stain developed on the driveway. Took car back and dealer found they had torn the rubber gasket on the oil filter when installing.

Let me start with Corrado he was very nice to deal with - Mike pacitto

Let me start with Corrado he was very nice to deal with in the body shop ! My GMC Terrain was rear ended and we were there to get it repaired. Picked up the truck a few weeks later which is understandable. The truck smelled like cat pee inside and was dirty. The repair seemed fixed properly and the out side looked like some one tried to buff the paint left all exposed metal touch up areas with No paint. Compound swirling everywhere. Very sloppy job . Never should this truck be released to me in this unprofessional condition. Ultimate failure. Do not recommend. Thanks thanks! Mike pacitto..

Brought 5 cars here and the customer service rep was to... - Dan.kriskosr

Brought 5 cars here and the customer service rep was to get back to me about a billing problem. And never did and treated me like s””” l always brought my cars there and the rest of the family too.

Tanya in the service department is an amazing human... - JessieD82

Tanya in the service department is an amazing human being. She is knowledge and courteous and everything you need when dealing with service for your car. Even when you are feeling overwhelmed, she brings a little sunshine to your day and helps you with whatever she can do.

Fantastic service and very friendly. Upfront and honest... - Nancy

Fantastic service and very friendly. Upfront and honest and also community involvement. They will be honest with you and no pressure.

An amazing Experience - Joe64

We've purchased a few vehicles from Paul Griffith. And every experience has bin above and beyond our expectations. Today I stoped to see if I could get a service on our pickup we recently purchased. An the service department went out if they're way to fit me in during the snow storm. The service was done efficiently and with care. Cleaned the inside as well. I totally recommend either sales or service as well as the parts department. From being greeted by Renee to Paul making sure I was satisfied with the pickup itself and my service. 100 percent satisfaction on every detail of this dealership. Sincerely Joe Mclean