162 Ontario Ford Dealers

Don't go here! - tanithmmcarthy

Don't go here!!!! Slow service Amateur mechanic, expensive, pooped communication, slooooooooow service And no responses with a lengthy fix that was easy and should of taken a couple days not a few weeks Go to owensound, way better service!!!!!

Amazing dealership. Always make you feel welcome! They... - kwSloss

Amazing dealership. Always make you feel welcome! They treat you like family and do their best to get you the best! If you want amazing customer service and leave there feeling great I HIGHLY recommend them! I will not shop anywhere else. Thank you guys :D

Amazing service, Cory Fox had sold my wife a vehicle and - HappyFeet16

Amazing service, Cory Fox had sold my wife a vehicle and made sure she was comfortable with it before any dollar signs were put on the table. Truly are the up front guys

Above and beyond - F150Guy

Excellent dealership. Friendly and helpful staff that go above and beyond to take care of their customers. Sara from sales and Kyle from the service department go above and beyond to assist.

end of my relationship with Ford - Jackthedripper

Looking for an F150 I started off near the bottom. 2018, Supercab and running boards. I didn’t care for anything exotic. I got a quote, then went away to contemplate. I came back in a few days and mentioned that I had forgotten that I had seen the GPS on a few friend’s Fords and had made my mind up that I wanted that option as well. I was told that the GPS option put the vehicle into a higher options range. $10,000 higher according to the window stickers. I had determined that I had some wiggle room financially and gave the go ahead for the Crewcab with GPS and whatever else came with it. When I picked up the truck I was led to believe that Google Maps coming off the salesman’s cell phone was the GPS I had paid for. When I pointed this out a few days later I was told that the GPS could be added by an after market company. Five weeks later I heard that the cost of this correction would be $2300 and Ridgewood would eat $1500 of the cost leaving me with a charge of $800. I was told that the $800 was what the option would have cost from Ford, so in reality, I was just paying for the GPS that I had requested and paid $10,000 for. I have had no enjoyment from this disgraceful business. Nor have I had any satisfaction from Ridgewood, Moynes Ford in Lindsay or Ford Corporate. I suggest to anyone looking to purchase a vehicle in the future to take your business elsewhere. A loyal Ford customer since 1976. Incidentally I love my new truck. I hope it lasts a long time because it is the last Ford I will ever buy. Jon James Minden

Absolutely, hands down, THE BEST. - Bob

Absolutely, hands down, THE BEST. I have had sales and or service at Highbury Ford, St. Thomas Ford Lincoln and Village Ford is vastly superior in all aspects. It is a hidden treasure in Dorchester.

Simple auto body repair done twice must be done again! - nothappy

Defects on second repair Dec 5-6 2019 1. Cover not aligned on car; drivers headlight about 1/4 inch from grill 2. Passenger headlight attachment bolt loose not tightened: I fixed before light became dislodged. 3. Swirls all over hood and top of front fenders caused by Wells Ford buffing; may require new paint job if buffing does not work. Estimated cost to "cut and polish" $200-300; new paint job ? Defects on first repair Nov 14-16 2019 1. Lower Valance installed upside down ! 2. Bumper cover had line marks 3. Bumper cover has scratches/chips in about 7 places 4. Bumper cover had pressure points due to forcing on 5. Joints between cover and fenders had large gaps or were not flush 6. Front fender chipped Brief history with recent repairs at Well's Ford 1. Accident Oct 16, deer collision; car examined and estimated provided. 2. Repair done Nov 14-16 3. Picked up on Nov 16 4. Returned Nov 19 to put lower valance on correctly and arrange re-repair replacing bumper cover due to scratches and lines in paint, etc. 5. Return Dec 3 for re-repair job 6. Called Dec 5, expected to pick-up....not done ! part has not been received? 7. Finally got car Dec 7 and asked for compensation for the three extra trips to dealer for time and inconvenience. Told by Steve Well's that replacing bumper cover was compensation. The cover was apparently defective and will be returned to Chrysler. That is not a problem or concern of mine. This has been very stressful and is still not resolved!