39 Nova Scotia Used Car Service Centres

Customer service - vehicle repair - Happy Customer

After nine years of relatively no issues with my 2010 Dodge Journey, a major repair was required. That morning I drove into the dealership and explained the issues that I had been having with my vehicle and asked them to check it. Chris from the Service Department phoned me a few hours later with the news. Yes, it was not good news! The part that would be required had to be ordered in and would take approximately a week and a half, then approximately five hours to install. I asked Chris if it was possible to have a loaner vehicle while my car had been in the shop. Chris took my request to the General Manager, Trevor Battist and Trevor approved a loaner. I feel that I received excellent customer service! Thank you both Chris and Trevor for your help!

Blaikies is THE worst garage you could possibly got to! - mc

Blaikies is THE worst garage you could possibly got to! Terrible customer service! I took my car in after an appointment was set up and they said that we never had an appointment! My car was sitting in their parking lot for the appointment and a couple of days later, called them up and they had no idea whose car it was! After settling a new appointment with them for an alignment and air conditioning to be fixed, called them up again and the receptionist said there was no alignment scheduled for the car. NEVER giving my service to them ever again. Beware of this loser operation.

It is always a pleasant and friendly experience at Bruce.... - babyjag

It is always a pleasant and friendly experience at Bruce. The employees go above and beyond to ensure that you, and your vehicle, are well taken care of. I would highly recommend this dealer for all your automobile needs. From sales to service they treat their customers with the utmost of respect and care. Transferred my business to this dealer because my previous dealer's customer service failed to meet my expectations and I have never regretted the decision. If you are looking for a dealer that puts the customer first....you should be a Bruce customer!

Huge thank you to Chris Conrad for the excellent service... - Mark Holden

Huge thank you to Chris Conrad for the excellent service I received from Dartmouth Dodge. I'm visiting from NB and they were more than happy to assist with my Jeep Grand Cherokee. Thank you.