Harvard Auto Sales

Some of you have asked me what happened to Jurgen, a little hybrid car I purchased from Harvard Auto back in December 2021. Well, the car is on the parking lot of Harvard Auto waiting to be fixed. Let little hybrid car I purchased from Harvard Auto back in December 2021. Well, the car is on the parking lot of Harvard Auto waiting to be fixed. Let me tell you what happened….

I picked up the car on December 2nd but I didn’t make it home with the car before it broke down. I called Brandon Meyer at Harvard Auto who told me to return the car while they investigate the problem. They did. BMW Halifax wants 13,000 dollars to fix the car. When Brandon called me on December 18th, he told me they were seeking a second opinion from All EV, a dealer recently purchased by the Steele group. He told me that the dealership would cancel the deal if I wanted. I asked if the idea would wait until the second opinion since most places were shut down for the holiday break. It took about 2 minutes and after checking with Mike McMillan the general manager who agreed to extend the offer. 

When I heard from Brandon again he told me the car was ready. Apparently, Harvard Auto didn't like the second opinion and sought a third from a local mechanic who simply reset the codes, took it for a test drive and it was ok. Sound suspicious? You bet. I told Brandon face to face I was suspicious, but ultimately trusted him. I didn't get home with the car before it broke down again. Drive train malfunction. I called Brandon again. Harvard Auto decided to purchase an O2 sensor. I have no idea what is wrong with the car, where to fix it, or how much it will cost. Harvard Auto cancelled their offer to cancel the deal. 

I know I represent a demographic of early senior citizens who will be entering the used car hybrid market. The question is what happens if I bought a lemon? I believe Harvard didnt know it was a lemon. However they received 3 opinions on the car that indicated the problem would be bigger than an O2 sensor. It is from the moment they heard from the first dealer to the time they handed me the keys and told me it was fixed, that is the problem. 

Brandon claims the general manager Mike McMillan and owner Gary Rubenstein made the decision to pass the problem to me. I tried calling the owner several times but did not receive a call. I wanted to tell Mr. Rubenstein I am going public with this story. I have contacted CBC Go Public. But until they decide to pick up the story, I am telling everyone what happened to me. 
 I called BMW Halifax, All EV in Hfx and European Auto in Lower Sackville who all were very helpful in helping figure out what is wrong with the car. European auto who cleared the codes does not fix electric hybrids, but they found 13 code violations when they reset the car. They knew the car may or may not be fixed. It seems all this information was available to Harvard Auto when Brandon Meyers looked me in the eye and told me the problem was solved. I looked up sections 32 and 60 of the motor vehicle act, it says…..
 Motor Vehicle Act R.S.N.S. 1989, c. 293 O.I.C. 95-41 (January 17, 1995), N.S. Reg. 11/95 4 The Registrar after due inquiry may refuse to renew or may suspend or revoke a license where the Registrar is of the opinion that (a) the dealer has violated any provision of the Motor Vehicle Act or any regulation thereunder or the terms or conditions of the license; (b) the dealer has made a false statement in the application for the license or in any of the information or material submitted by the dealer to the Registrar; (c) the dealer's vehicle sales transactions have been marked by a practice of failure to perform contracts or by fraud or bad faith; (d) the dealer has demonstrated incompetency or untrustworthiness to carry on the business of a dealer; (e) the dealer has demonstrated that the financial responsibility or record of the past conduct of the dealer is such that it would be in the public interest that terms and conditions be attached to the license, that the license not be renewed or that the license be suspended or revoked; I cannot change the mind of Gary Rubenstein and Mike McMillan and I have appealed to Brandon Meyers to do the right thing, but it was Brandon who looked me in the eye and lied to me. I will be filing a complaint against the dealer's license of Harvard Auto. I have contacted the chronicle herald and CBC. If you have any suggestions, helpful hints please private message me. If you wish to protect your friends and family from a dealer who sells lemons but refuses to take responsibility and will stick it to the unsuspected new owner, please share this story. Jeff More

Harvard sold me a car along with a Global extended warranty. However when the car was totalled by a deer just three weeks after purchase, Harvard Auto nor Global Warranty would offer me a refund on th warranty. However when the car was totalled by a deer just three weeks after purchase, Harvard Auto nor Global Warranty would offer me a refund on the warranty, even though it explicitly states in the warranty agreement that a refund will be issued “on a pro-rata basis in the event of a total loss”. I liked Harvard Auto at first, the service seemed good, but now I know that they are just dishonest used car salesmen and their profits come before their customers. The service at Global Warranty was even worse, taking months to even get a response, let alone an actual full refund. Stay far away from Harvard and Global Warranty. More

Great service. No pushy salespeople. Very professional and great stock. Test drives and second opinions were encouraged. Stood behind their products. Award winning independent dealership. and great stock. Test drives and second opinions were encouraged. Stood behind their products. Award winning independent dealership. More

My second purshase from Harvard Auto It was 5 months ago that I purchased my first car from Harvard Auto. Unfortunately my car was stolen and totalled. Right away I contacted Brandon at H It was 5 months ago that I purchased my first car from Harvard Auto. Unfortunately my car was stolen and totalled. Right away I contacted Brandon at Harvard Auto to start looking for a new car. I had a great first experience with him so there was no need to even consider another dealership. Brandon is always very prompt at getting back to me and clearly explains everything until I fully understand. It didn't matter what add-ons I wanted in the car, he always got everything priced out for me. Also he will recommend add ons such as rust protection and gap insurance but the best part is he never pushes you on it, just clearly states why he feels you should consider getting it. He truly does work hard to get you the best deal possible. Despite a hiccup with some paperwork, he worked hard with his team members to resolve the issue in timely manner and always kept me updated on the process. Would I choose Brandon again as my sales guy? Most definitely. Thank you Brandon and Badr for another successful car purchase. More

Ram Truck We bought our crew cab Ram last week and couldn't be happier!! We had a fantastic experiance through the entire process. Everyone was very professiona We bought our crew cab Ram last week and couldn't be happier!! We had a fantastic experiance through the entire process. Everyone was very professional and left a positive lasting impression on us. I would highly recommend you stop in for a look around if your in the market for a new vehicle. I hope your experiance is as pleasant as it was for us. Thank you Brandon & Mike! More

professional and and very enjoyable experience This was my first time dealing with Harvard Auto. It was amazing and so very stress free. They are absolutely wonderful. This was the best experience This was my first time dealing with Harvard Auto. It was amazing and so very stress free. They are absolutely wonderful. This was the best experience I have ever had purchasing vehicle. Thanks to Mike for all the hard work to making this deal happen. More

Excellent service Purchased our second vehicle from Harvard. Absolutely amazing service and very helpful staff. Justin and Steve made the process very easy and unstress Purchased our second vehicle from Harvard. Absolutely amazing service and very helpful staff. Justin and Steve made the process very easy and unstressful.. Had my car within a couple days. More

2013 Elantra GT My wife was in the market for a new car, and really likes the Elantra GT hatchback. They have one on their lot, a 2013 white Elantra GT with all the b My wife was in the market for a new car, and really likes the Elantra GT hatchback. They have one on their lot, a 2013 white Elantra GT with all the bells and whistles and 37,000 km on it. Beautiful car from a distance. Got an up close to look at the car and it was really easy to see the back and rear bumpers were painted a different colour white, over spray from a really shady paint job on the inside of the wheel wells and the paint was peeling on the drivers side. I was super skeptical, but my wife was insistent on going to talk to a sales guy. We went in and dealt with Steve. Seemed like a nice enough guy, so I asked him about the car proof report. It did show previous damage on it. Even with all the cosmetic flaws on the outside, my wife wanted to take it for a drive. Well, let me tell ya, if I was the sales person, the manager or the owner of this dealership and wanted to sell a car for an advertised price of $14,750, news flash, I would get a brake service, and the possible wheel bearing replaced. The front brakes were grinding so bad, and there was obviously mechanical issues with it. The brakes were not just squealing from sitting either, they were toast. When the brake was not applied, the grinding noise from the front end was overwhelming. I have had many cars, done many test drives on new and used vehicles, and to actually have this car, in this poor condition at that price on that lot and to expect to sell it in that condition? You would need to be a fool to fall for it. As a dealership, I would be embarrassed. In closing, we are not picky people, and have never, ever written a review online for anything, let alone a bad one. But folks, if having a car like this on your lot, and expecting a salesperson to sell it in that poor cosmetic and mechanical condition at that price, is any indicator on honesty and reputation? Well, let's just say it would not be favourable. More

love this place Efficient, courteous, professional and user friendly service. Overall the easiest transaction I've ever done trading in a vehicle and obtaining a new Efficient, courteous, professional and user friendly service. Overall the easiest transaction I've ever done trading in a vehicle and obtaining a new one. Thank you Harvard for making this experience stress free. More

Friendly and helpful After a car accident, my hunt for a new car took me to Harvard Auto where everyone was so helpful in getting me a new car at an optimum price. After a car accident, my hunt for a new car took me to Harvard Auto where everyone was so helpful in getting me a new car at an optimum price. More