The Worst I Have Dealt With In 13 Years!!! - FUHonda
I could go on and on. But long stories short. They would not honor my extended warranty for rediculous reasons. On three occasions. One occasion, I even got the car home and my trunk liner was still tore apart, and their tools were still inside. On another occasion. They could not even perform the work I was scheduled for. This was my first Honda. And my last. I even contacted management without a response. This dealer is NOT interested in making the customer happy. They care about $$$. That is all. That can be said about all dealers YES. But I also work with someone who has received the same kind of treatment there. Even my salesperson would not help me out when I was being railroaded by the service department. I have a dash cam in my car. And it recorded them standing around in the shop. When they said they had no time. I caught them bad mouthing myself and another customer. And they once charged me 30mins labor for replacing a clip that broke in my dash. They actually only spent 5mins on it. I will stop here. But there are other things I could list. Bottom line. Avoid Port Honda. I hope others will share their experiences here about them as well.
I should also add. That just after I purchased my new car there. I purchased 4 extra performance wheels. Had them install new tires on them. All 4 brand new wheels were damaged. Clearly. And could not be missed. It shows the intelligence level of the techs there. Idk about you. But if I were installing brand new tires on brand new wheels. And the machine ruined the first wheel? I would stop. And not do the other 3. I had to fight to get them replaced. (First they wasted money trying to resurface them)
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