6 Newfoundland and Labrador Ram Dealers

worst service never had, been back order one common part, - cao0215

worst service never had, been back order one common part, and being told on Monday, i ll have a rental, but after 3 days, nobody contact for rental details. If your guys can not provide rental, please let me know, i m frustrating picking my girl and working, then i ll go have a rental by myself, but not waiting your guys stupid rental.

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By far worst customer service I have ever had. - NW91

By far worst customer service I have ever had. No return calls or emails. Woudl not recommend to anyone.

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bought a 2023 ram rebel from this dealership after a few - seawardcraig52

bought a 2023 ram rebel from this dealership after a few months had nothing but burning rubber smell in the truck they changed out parts still no fix was told to take it somewhere else they couldnt fix it then was told by the manager that i purchsed a manufactured defected truck and it wasnt there problem its the manufactures so live with it, the service there has been the worst i have ever delt with to purchase a $96000 truck to be told to bad its not out problem i wouldnt recommend this dealership to anyone. I lost enough money on this deal that i am now getting a lawyer to try and get my warrenty money back. Keven dickey and Steve the service manager are a bunch of liers they tell you anything to get you out of the shop

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Worst dealership ever - RobynB

In the process of dealing with an issue 2 months after I bought my vehicle. Being told that my loan wasn’t done properly and I need to return my vehicle because of an error on their part. The finance person I was dealing with was fine to deal with however he was just the middle man aa he was being told something by the general manager and then calling me then going back to the GM and so on. So I thought it made more sense to cut out the middle man and go directly to the GM. I have to say, I have never in my life dealt with someone so rude and unprofessional in my life. He constantly downgraded me and made it out that I did something wrong when in fact is was a mess up by his dealership. I tried to work something out with him and just got shut down because it wasn’t exactly what he said. He kept cutting me off and wouldn’t let me speak at all. If you can not control your anger maybe you shouldn’t be running a business! I would recommend you stay as far away from this place as possible!

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Platinum sheild Protection module - JeffNf

Brought vehicle to the dealer to get platinum shield protection module checked as light was not on. They checked the issue and said the module needs to be replaced. It could not be done that day because it had to be approved by the manufacturer of the module. I live 500 kms from dealer and when I purchased the vehicle I was told there is a local garage in my community that does minor warranty repair for them. Asked if they could send module out and get local garage to install. Service manager said this cannot be done because the local garage has never installed one and pictures would need to be taken. The work involved consists of plugging the module in to an electrical plug and mounting on a strip of Velcro. Doesn't get much minor than that. In regard to pictures I would think this could be done by almost anyone. This is the second one I had to get replaced in 5 years and the dealer installed and checked the wiring twice now. will not purchase here again.

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