510 Alberta SRT Service Centres

Needed work done to my transmission and couldn't get it... - unknown

Needed work done to my transmission and couldn't get it in locally so I called them. They got it in and fixed up right away and it has been great ever since. Thank you Vermilion Chrysler! Their parts guys are always great to work with too

Excellent Service - Raj Mazumdar

For the last few visits at Village Honda, my Service Advisor has been Aidan McIntaggart. I am truly impressed at his handling of my car issues at those instances. I have never before had a service advisor that is so technically knowledgeable. To add to that, the listening skills, customer service attitude, personable demeanor, pleasant and courteous mannerism, attention to detail, follow-up and closing – it is difficult to find the blend of all those qualities in the correct balance that Aidan possesses indeed. He made sure that I was fully satisfied before I left their service shop each time. He takes the time to explain about the different details of the service performed on my car and why they were necessary rather than just straight-facedly quoting/reading those out of the work-ticket. And at the closing, I do not feel ‘pressurized’ into making further commitments for a future service event; just a sincere reminder for only the crucial service events is what I am given – just the way I prefer it to be. Hope he is going to be my dedicated service advisor for the next little while… also, wishing him all the best.

Took a trailer there to have it gone over and was the... - Roperswelding

Took a trailer there to have it gone over and was the absolutely the worst experience I have ever dealt with. Totaly unorganized and had to take back twice. Was told it was ready got there and still wasnt done. Never going back to this place again. Troy Barnes. April21/2021

Fresh, open and delightful team. - A.L-L

Fresh, open and delightful team. Experts in what they do and always helpful with any situation

Nothing but excuses for there poor work ethic - Clayton01

Drop my car off for warrenty work unexpected breakdown Was told they would have it in the shop within the hour to let me know what's wrong. Gave them 3 hours only to return and find my car outside and not touched .When I asked about it they said they would get it in right away. At first they said the car ran fine and to get the window to work I just had to shake my door . They offered me a loaner and told me they would call me and let me know. 5 days go by I had to call to find out there waiting on parts I was fine with that but a call would have been nice. The following week I called back they said they don't get parts on a Monday and I get it i don't want to work on Mondays why would dodge .I call Tuesday parts in they will call me by 3 pm by this time I needed my car by the next morning again no call from them. I call back to find again my car was not touched I got nothing but excuses about broken bolts on other cars and sick employees. It will be 12 days my car has been at this shop and excuses blaming dodge for there shipping procedures .it's never the shops fault. I will never return to this shop for anything. Kevin and the young lady working service with all there excuses has help me with that decision. Thanks for nothing wainalta

1000% the best dealership we've ever dealt with. - I&MKeetch

1000% the best dealership we've ever dealt with. Whether it's a big or small repair, a simple oil change, or a quick call to ask any question, Weidner Motors and its staff go above and beyond each time. Their kind, knowledgeable, and professional service staff make bringing our vehicles to them an easy and happy experience. We will continue to make the drive to Weidners for the small town amazing service they provide. Big shout out to Lindsay, Ron, and Doug.

West Side Acura's service department excels in providing - Amir

West Side Acura's service department excels in providing top-notch customer service. After years of maintaining my Acura with them, they’ve persistently demonstrated expertise, professionalism, and a genuine commitment to resolving customer concerns. The team is enthusiastic, knowledgeable, and caring, ready to deliver creative, thoughtful, and effective solutions without compromising quality. As the lead of the department, Chris's unwavering dedication to deciding, inspiring, and leading such an efficient team is commendable. Other than his willingness to “jump into action”, his proactive approach in using his skills while equally inspiring his team contributes significantly to his department's success and positive customer experiences.

lack of service turned a bad experience to a nightmare . - Davis5471

Upon being towed into drumheller on Boxing Day, we expected the dealership to be open on the 27th. The chain reaction of our nightmare with ford begins with Westgard motors not being open when their website clearly stated hours of operation for that day. We did not receive a call back until 3:30 the afternoon of the 28th. Unacceptable.

Happy Ford man - Happy ford man

the staff where great and helped me find exactly what i wanted, even going out to find one at another dealer as they did not have exactly what i needed on the lot. Very accommodating group of people.

Well I wish I could say something positive... but shop... - tbraun

Well I wish I could say something positive... but shop local, support local screwed us with this particular business. My boyfriend took his truck in because the gas tank takes a half an hour to fill due to the gas pump clicking off CONSTANTLY as if it were full. Who wants to stand out in -30°C pumping gas for 30 minutes, right? So call Westlock Motors, service department tell him sure, we'll look at, they run a diagnostic, explain what's wrong and a quote to fix the problem, $800! So boyfriend says yes, fix it (his truck is pretty well his job). So almost 4 hours later he gets his truck back expecting that 4 hours and $800 later that its fixed. So he goes to fill it up... nope, not fixed, can't fill it. Not sure why the service consultant would not have checked to see if the problem had been resolved before returning it and charging my boyfriend for 'fixing' the problem. Call the dealer to see what had happened and what could be done to resolve the problem, speak with the manager and he tells us that if we bring it back in they will run a free diagnostic... hmmm so what is the new diagnostic going to say that the last one didn't? How much is it going to cost to fix the new problem since the last $800 didn't fix it..... why would we bring it back? We are feeling completely scammed by this dealership and all they want to say is bring it back in and we'll look at it again? If you didnt catch the problem the first time in the 4 hours you had it, why would we trust that it would be fixed this time? Are we stupid or something? Worst service experience we've had anywhere.

Another awesome service from Dyan she’s so honest, - chellianne_aguinaldo

Another awesome service from Dyan she’s so honest, reliable and trusted she know’s what she’s doing!!! Highly recommended.!!! Keep up the good work!!

"Leverne was great and I would recommend him for... - ravipatel

"Leverne was great and I would recommend him for anyone Leverne was great and I would recommend him for anyone looking for a vehicle! He wasn’t hard explained everything and enjoyed the conversation while I was test driving he was explain everything about all features. I really appreciate Thank you Leverne

Bought a truck here last year and well working in Red - Bailey P

Bought a truck here last year and well working in Red Deer began to have truck problem a couple weeks ago. Brought it in for service and to investigate the problem and I mentioned that it seemed to be transmission, tourque converter and starter. The vehicle was inspected and the mechanics recommendation was a new battery and battery cable, then it was good to drive no problems, other then some other quoted work mainly standard maintence work. The same problems and issues occurred when I picked up the truck and they said it was due to spark plugs and fuel injectors. Eventually had to tow it from Red Deer back home as I brought it to a trusted dealership and as I mentioned what I thought was a transmission and starter issue ended up being the case. I was very happy with the sales team when I bought this truck but I would avoid taking any vehicle for service at this dealership.

Services is horrible. Can’t do the simplest oil change on... - Zacthomas

Services is horrible. Can’t do the simplest oil change on my investment. Almost blew up my 140k truck. Unresponsive and lie About man power to finish work promptly. the management is over payed to sit and do nothing. I do not recommend them. They Tell me they will give me a ride home, I sit for over a hour. nothing to see they didn’t fix my truck again and it’s still leaking out of the oil filter. So instead of fixing the filter housing and giving me a working product and not wasting my time they cheap out do nothing and my truck is still leaking. The manager talks to you as if you know nothing about your equipment you have invested in.you can’t afford critical errors like this

Best service - Tom135

First day on holiday and we had a mechanical issue with our truck. This dealer went beyond expectation and gave us the best service to get us back on the road. Actually... the experience was a great way to start our trip.

Worst experience ever! - LunaLamprouche

To start off we made appointments twice and both times they messed up the appointments. We are patient people so we got a third appoinment. We got the truck in and it was supposed to take no more then an hour. We sat in the lobby for about 2 hours. When we finally ran out of patience and asked what was taking so long (btw we only needed the tires changed) we found out the mechanic did 2 wheels and then went for lunch, yet they told us nothing, even with us staying in the lobby the entire time! Very disappointed in their services, and we will not be returning.

This has the best service we have every experienced. - debbi

This has the best service we have every experienced. We were out of towners with a new Ford 350 truck with a check engine light on, and Vitalii Iavorivskyi took the time and energy to help us out on a Saturday! Everyone and everything was professional and with great care and concern to help us out. They are the greatest!!

Very happy with my service on my vehicle. - Donna Kiryliuk

Very happy with my service on my vehicle. First time being there I was treated very well and the staff showed that they really do care about their customers. Laurie did an excellent job! I will definitely go back. Keep up the good work! 👍🏻