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Great service, everyone made it a very fun process. We... - Singh0853
Great service, everyone made it a very fun process. We found exactly what we wanted and Tony, Trevor and Kristen made it possible. we had such a great experience at buying a car with them. Would highly recommend going there. We’ll definitely be back!!
Top Reviewed Service Specialists At This Dealership
Junior Service advisor
Parts Advisor / Warranty Admin
Afraid I don't recall the name of the service rep that I... - michael.gair
Afraid I don't recall the name of the service rep that I dealt with, however the service he provided was excellent, as has been my experience with Honda West.
The best dealership in Edmonton, hands down. They treat... - Marco
The best dealership in Edmonton, hands down. They treat their customers as if they were an honoured guests in their own home, very friendly atmosphere and will go above and beyond their customers expectations. Thank you Wheaton Honda and all the staffs from the parts department, special mention to Drew and Jared for always taking care of their customers. You guys are amazing!
Great guy. Energetic and funny person, and knows how to... - Alan Gatorsgon
Great guy. Energetic and funny person, and knows how to get down to business and keep you entertained at the same time. Highly recommend Michael (Biz).
I have dealt with T&T for many years and have great... - Marnie
I have dealt with T&T for many years and have great confidence in the work performed on the various Honda Civics that I have had. One aspect I particularly appreciate is being forewarned of service needs at the next or future visits. No surprises. Thank you.
If you want your vehicle in working order , definitely do... - Ns
If you want your vehicle in working order , definitely do not bring it to Sherwood Honda . I had major servicing done through Sherwood Honda , all my services were up to date and a month after they did work, my engine in a newer vehicle magically seized . Not only did they deny at fault they also wouldn’t tell me how and why my engine seized . They said parts of my engine were good except one part that was seized then sold me a used engine that I believe isn’t what they promised me as when I start it there already is a weird noise and then it goes away ! My odometer is different but they said they can’t change that when clearly it’s been changed and not to the km that this used engine is “suppose to have “ I was advised that odometer isn’t change because it’s the original engine odometer but it is not and when asked no reply . The lack of communication drives me up the wall as a customer I should be answered with any question I ask about my vehicle as I trusted them to service it. In the end they really showed there true colours ! The service manager left it to the advisor to tell me details considering the seriousness of this situation I find that very unprofessional. When it was time to pick my vehicle up I was advised that I was also paying for the service loaner but that Sherwood Honda would be paying for ten days of it, little did they know enterprise emailed me the receipt that was billed to Sherwood Honda which then Sherwood Honda billed me for the whole rental at “Sherwood Honda’s “ rate . unbelievable experience and the mental distress they have caused me I refuse to ever return and hope they don’t rob other people of their hard working income with no conclusion of how this happened . If I could turn back time I would of never went to Sherwood Honda and stuck with my original dealership as clearly there was not much “discount” in the end. Disappointed in Sherwood Honda !
service department misdiagnosed a problem with my car... - elwayisgoat17
service department misdiagnosed a problem with my car causing me to waste $1300 then refused to do anything about it . I was financially xxxxx by them
We had an incredible experience with Go Honda Edmonton.... - Craig
We had an incredible experience with Go Honda Edmonton. Dawei (David), Mark, and Ayah treated us with care, and dealt with us fairly. They spent a great deal of time and effort detailing our pre-owned van for us. Dawei also drove 3 hours (6 hours total) to deliver the van to us in Lloydminster, Alberta. We experienced a highly professional, and helpful staff at Go Honda. A special thank you to Dawei for his above and beyond friendly, knowledgeable service!
Exceptional! - Jen
The service department is superior. Ziad, Shannon and Dean are always so approachable and very friendly. The service department really helped me out last week. I was sitting in my car for about an hour with the radio on and talking on the phone. The battery died and it was soon time for me to pick up my son. I was close to Honda so they quickly came to me and boosted my car. This is so appreciated! Thank you.
Incredible service - Matt Sellers
The service is incredible.
I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.
Liars, Cheaters, Scammers, They're Sorry You Feel That Way - unhappyHondarippingmeoff...deal breakers
Terrible experience getting service. Supposed to get free oil changes for as long as I own my vehicle. No funny business, no fine print, no mileage limitations, no extra service required. That was my contract and agreement. To get it in writing, already they start their scam, their squeezing. I finally got a slip of paper....don't worry, our service department will be there. No way. They resist heavily when you go in for your FREE oil change. I've tried to address the issue, they just stonewall...squeeze a little more. Last time the idiot general sales manager makes a ridiculous point about how services cost money. Ridiculous. Then the crybaby runs away, didn't listen to a word. Even worse, moron service manager Derek. Just a straight lying, cheating xxxxxx. As dumb as he is greasy. Doesn't listen to my agreement, just stonewalls. Does nothing for me. Dealership typical liars. They don't honor agreements. Derek the Moron tells me free oil changes don't make good business sense. Yeah, I guess you would've preferred not to make that deal....but you did! And I'm going to buy 25 more cars in my life. Now it will never be Honda and not from this cheating dealership. Does that make good business sense you idiots? Terrible scammers, nothing more.
First class work done by first class people. I... - dwight b.
First class work done by first class people. I recommended them to freinds of mine and they are as happy with them as I am.
This shop knows how to do business -knowledgable and skilled - Happy Customer
Don't look for another shop-this is the one if you want a great experience! Call them, you won't be disappointed! They do top notch work from estimating to repair -this team knows the industry and the level of expectation for their work. You won't find better satisfaction around town.
Thank you Mike Oakley, service department manager at... - Liz M.
Thank you Mike Oakley, service department manager at Heritage Honda for reminding me of what customer service feels like, and going the extra mile on my behalf!
Thanks to Matt for helping us out picked our first Honda... - Kim
Thanks to Matt for helping us out picked our first Honda 2020 CRV Sport,truly indeed a 5 star for a job well done and to Honda Red Deer team for accomodating us.
"Leverne was great and I would recommend him for... - ravipatel
"Leverne was great and I would recommend him for anyone
Leverne was great and I would recommend him for anyone looking for a vehicle! He wasn’t hard explained everything and enjoyed the conversation while I was test driving he was explain everything about all features.
I really appreciate
Thank you Leverne
I will rate the sales as 4.5-5 star but don't be... - Omer
I will rate the sales as 4.5-5 star but don't be misguided from their free oil change program. Its where they disguise their other services and make the most money. You book appointment, you drive there in your work time and they say, you cannot avoid any services ( mentioned on the minder) if you want the discount for oil change. And most of these mandatory!!!!! services are visual inspections. They will definitely screw you up there regardless of your financial situation. And you're stuck....
Staff are friendly and helpful - Jasmine
If I have any questions or concerns, they're always helpful.
Last time I was there I was concerned one of my tires was low and I just pulled into the drive thru service area and they checked it out no problem.
Excellent Service - Raj Mazumdar
For the last few visits at Village Honda, my Service Advisor has been Aidan McIntaggart. I am truly impressed at his handling of my car issues at those instances. I have never before had a service advisor that is so technically knowledgeable. To add to that, the listening skills, customer service attitude, personable demeanor, pleasant and courteous mannerism, attention to detail, follow-up and closing – it is difficult to find the blend of all those qualities in the correct balance that Aidan possesses indeed. He made sure that I was fully satisfied before I left their service shop each time. He takes the time to explain about the different details of the service performed on my car and why they were necessary rather than just straight-facedly quoting/reading those out of the work-ticket. And at the closing, I do not feel ‘pressurized’ into making further commitments for a future service event; just a sincere reminder for only the crucial service events is what I am given – just the way I prefer it to be. Hope he is going to be my dedicated service advisor for the next little while… also, wishing him all the best.