Yorkdale Volkswagen

Yorkdale Volkswagen dealership helped me to purchase our first family car. They were patient and helpful all the way through making my purchase a joyful journey. The staff and particularly Daniel Latif wa first family car. They were patient and helpful all the way through making my purchase a joyful journey. The staff and particularly Daniel Latif was excellent and carried the enthusiasm in the whole process of car purchase. Special thanks to Daniel !! More

Happy with the service received from our agent. He was helpful, professional and quick to reply. Also very friendly. Glad we were able to find the right vehicle with this dealership. helpful, professional and quick to reply. Also very friendly. Glad we were able to find the right vehicle with this dealership. More

Daniel Latif helped me get into an awesome car. We conducted the entire transaction over the phone and all I had to do was go into the dealership for 15 minutes to sign some papers before driving the conducted the entire transaction over the phone and all I had to do was go into the dealership for 15 minutes to sign some papers before driving the car home. The entire process was smoother than I could have ever imagined. More

Yorkdake Volkswagen has a wonderful trio that are an absolute please to deal with. Thank you Daniel, Arthur, and Jonathan!!! All 3 were very professional, knowledgeable and fair to negotiate with. Art absolute please to deal with. Thank you Daniel, Arthur, and Jonathan!!! All 3 were very professional, knowledgeable and fair to negotiate with. Arthur took his time and ensured I got the best deal possible. Daniel was very helpful with the purchase as he took the time to answer all my questions and walked me through all the details and features of the car. Jonathan was an absolute pleasure to deal with when dealing with the financing portion of the deal! Very efficient and professional with closing the sale! I love my Atlas! More

Thank you to Arthur, Daniel and Jonathan!!! We Worked Thank you to Arthur, Daniel and Jonathan!!! We Worked with Arthur and Daniel on purchasing our first VW. We had a great experience. Arthur was ver Thank you to Arthur, Daniel and Jonathan!!! We Worked with Arthur and Daniel on purchasing our first VW. We had a great experience. Arthur was very professional and fair to negotiate with. He took his time to get us the best deal possible. Daniel was very helpful with the purchase of the sale as he walked us through all of the features of the car. Jonathan was great too!! Very efficient and professional with closing the sale! Our son loves his new GLI! More

Worked with Jonathan and Daniel on my first car lease ever, they took the time to help me and get me the best deal possible ever, they took the time to help me and get me the best deal possible More

Excellent customer service felts secure and boost my confidence. I bought my first car Tiguan 2016 tsi pre-owned so far everything going well. Thanks to George McClure, Jonathan and the rest of the st confidence. I bought my first car Tiguan 2016 tsi pre-owned so far everything going well. Thanks to George McClure, Jonathan and the rest of the staff More

Excellent service! Daniel was reliable and assertive through the buying process ! He made everything fast and effective and wasted no time and didn’t feel like pressured salesman through the buying process ! He made everything fast and effective and wasted no time and didn’t feel like pressured salesman More

Bad service :(. I had an appointment made for an oil change last year,when I went for my appointment they told me the guy didn't come to work so they couldn't do anything. But no one called to tell me t change last year,when I went for my appointment they told me the guy didn't come to work so they couldn't do anything. But no one called to tell me that and I had to take the a day off work. Another thing is ,I purchased a new car and shortly after that one of my.tires got a nail so they told me to fix it. Once everything was done maybe a week after my second car showed low pressure and when I went to them they said its another nail. Its just really hard to believe this and too coincidental. Also the window got stuck and I had to keep pressing the button 3 times to close it, they said I just had to clean it. I'm really not happy with the 2019 jetta and all the sensors are not working well. My previous jetta never had any issues for many years even though it was a 2011 model. More

This Place is hysterically bad. It all started when we bought a new GTI from this place. First it took 3 months to take delivery of the car (this was before covid). Also the sales person lied about feat bought a new GTI from this place. First it took 3 months to take delivery of the car (this was before covid). Also the sales person lied about features that were on the car and didn't include some of the extras we had negotiated on the final Bill of sale. Then we take the car and the tires were not balanced. Then the springs in all of the handles broke within the first month. They initially claimed it was our fault, but we were able to convince them to cover it. Then we had an error with the camera alignment. We took it in for repair, a wheel alignment is required to fix this issue and they told us that we had to pay for the alignment because alignments are not covered even though the camera was. Again we had to talk to the service manager to get it covered. The car also had to go in for recall work. the next issue was that the car was making some weird noises and struggling to start. We took it in and they claimed everything was fine. a week later our check engine light went on and we decided to take it to another dealership. when we got to Don Valley Volkswagen, they told us that our high pressure fuel pump was on the verge of falling off. they said that one of the bolts had backed all the way out and there were cobwebs where the bolt should be and that another one of the bolts had shorn all the way through. This issue was clearly apparent when we had taken it to Yorkdale Volkswagen, but they told us they had checked it. Don valley provided excellent service. Back in June we had an issue where the door had been scratching the inside of the frame when we opened it. we took it to Yorkdale and they said it was our fault and that we had closed it with a stick in the door. I took a video of the door scratching the frame so they said they would run it though Volkswagen as a paint a rust claim. They just approved it this week 6 months later. We took it in to the body shop and the replaced the part of the frame that was scraped but didn't re-paint the part of the door where the paint had been chipped off. They have screwed things up at every opportunity and Jet is the only service coordinator who is not rude and incompetent's . I can only say I am a fool for going back over and over again. If you read this review and you go there that makes you a fool too. More