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Yorkdale Ford Lincoln

Toronto, ON

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464 Reviews

3130 Dufferin St

Toronto, ON

M6A 2S6

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464 Reviews of Yorkdale Ford Lincoln

December 08, 2018

Great service Walked into the dealership, not knowing what to expect. As soon as I met Jess the sales manager he was great! I would like to say ,” thanks to Jess More

by Joie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Hoarau
Dec 28, 2018 -

Yorkdale Ford Lincoln responded

Joie Satisfied is always the goal and its great to see that you felt so comfortable with Jess as soon as you met him. Buying a vehicle should be that way and Jess tries to make sure that he provides that for his customers. Congratulations on the new vehicle, thanks you for the review, and safe driving. Jim Hamilton General Manager

December 03, 2018

Exceeded expectations at all levels I was considering a new car, but was not sure what to get. I was thinking of another Mercedes, an Audi or a Lexus. I was driving by the dealership a More

by Stevent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service, Gary Wener, Lisa North
Dec 28, 2018 -

Yorkdale Ford Lincoln responded

Stevent Thank you for such an amazing review. Most knowledgeable sales person I have ever met is high praise indeed and I will pass along to Gary as he will appreciate that. I am glad that he took so many steps to make sure the entire experience was a great one and obviously was patient and non pressure which are keys in any vehicle sale if a customer is to happy. I am also glad he took care of the other service issue for you and gave you the indication of what a sales experience could be.. Today's vehicles have so many features and technology that many customers come back after delivery to go over some of them again. Feel free to reach out to Gary if needed as he will be there if needed. Thank you again, take care, and safe driving. Jim Hamilton General Manager

December 01, 2018

Wonderful salesman and dealership! I visited this dealership to check out the new Ford offerings, as I have purchased several Fords over the years and found them of very high quality. I More

by LarryConnieGreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wener, Taylor Dineen
Dec 28, 2018 -

Yorkdale Ford Lincoln responded

Larry & Connie Congratulations on the new Ecosport and I am happy that Gary was able to offer such a smooth and non pressure sales experience. Customers have so many options in today's marketplace that it can take multiple visits to come to the final decision and nice to see Gary was accommodating each step of the way. I will pass this along as he will appreciate the comments. Take care and enjoy the new vehicle and the holidays. Jim Hamilton General Manager

November 29, 2018

Customer Service Excellence I had gone to a local Ford Dealership in Cambridge and they were unable to service/address a problem they created for a few weeks. In my travels, I More

by Ford customer 23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anne J, Claudio Di Pede
Dec 28, 2018 -

Yorkdale Ford Lincoln responded

Ford Customer 23 Its never great to hear about a customers service issues but I am glad that Claudio in sales and Anne in service were able to assist and take care of yours. Also great that you feel valued and important again and I wlil definitely pass on this review to both of them. Thank you for the 5 Star, take care, and safe driving. Jim Hamilton General Manager

November 17, 2018

First time buying car (best experience) All staff at the dealership is friendly and accommodating. Zulia was especially helpful when answering my doubts (as it was my first time buying a car More

by Debora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo , Zulia Castellanos
Nov 17, 2018 -

Yorkdale Ford Lincoln responded

Debora Thank you for the review and I am glad that you felt that Zulia did such a great job and that you got a BETTER deal than other places. Congratulations on your 1st car and safe driving. Jim Hamilton General Manager

November 13, 2018

Friendly, dependable and great shuttle service (Michael) My experience at York Dale for has always been exceptional. The shuttle driver Michael is friendly and consistently helpful. Anne at the service de More

by Marcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anne Johnstonr
Nov 17, 2018 -

Yorkdale Ford Lincoln responded

Marcy It is always great to have a Go To person and feel that the service was and is exceptional. In a service department TRUST is deff an asset. Nice also to see the comments about Michael one of the shuttle/valet drivers. He loves what he does. I will pass along to both of them. Safe driving and thanks again. Jim Hamilton General Manager

November 06, 2018

HIGHLY RECOMMENDED- Tara I would most definitely recommend Yorkdale Ford, employees Azad and Jesse are just utterly amazing. They were by my side through the whole process, an More

by tararm40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Hoarau
Nov 08, 2018 -

Yorkdale Ford Lincoln responded

Tara Thank you so much and I will deff pass along to Azad and Jess. Who wouldn't appreciate being called Utterly Amazing....lol All joking aside, the best part of the service they provide is that they work WITH the customer for their interests so they are happy with both the deal and the experience. Enjoy your vehicle, safe driving, and thank you again. Jim Hamilton General Manaaer

November 05, 2018

Amazing experience with Gary Everything was scheduled in advanced however I was in a big rush and couldn’t wait to ride my new brand mustang but Gary took a great care of me and s More

by Amir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wener
Nov 08, 2018 -

Yorkdale Ford Lincoln responded

Amir Thank you for the 5-Star review Amir. As Gary is in sales, I would love to hear about the experience. No surprise that he was able to deliver that type of experience but I would love to hear the details. jimhamilton1958@gmail.com Jim Hamilton General Manager

November 01, 2018

Highly Recommended!!!!! I am very very pleased with the quality of service i received dealing with both Jess and Azad. They both went above and beyond to make sure I purchas More

by ALESHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Hoarau, Azad Kajia
Nov 08, 2018 -

Yorkdale Ford Lincoln responded

Alesha For too many people buying a vehicle is stressful and not very enjoyable. Azad and Jess are a pretty good 1-2 punch and try to make sure that a customer feels comfortable the entire way thru the process. Thank you so much for the review as it shows they were able to do that for you. Take care and safe driving. Jim Hamilton General Manager

October 31, 2018

Quick and easy, Excellent customer service I am so pleased with my overall experience that I had with yorkdale ford dealership. Employees Azad And Jesse are extremely amazing. From the moment More

by chanelle0405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Hoarau, Azad Kajia
Nov 08, 2018 -

Yorkdale Ford Lincoln responded

chanelle0405 I love the wording......"They helped me start my journey" it paints a very nice picture. I am GLAD that you got exactly the vehicle that you were looking for and wanted and that each step of the process was better than what you probably expected. Enjoy your Journey, and safe driving. Jim Hamilton General Manager

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