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Yorkdale Ford Lincoln

Toronto, ON

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464 Reviews

3130 Dufferin St

Toronto, ON

M6A 2S6

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464 Reviews of Yorkdale Ford Lincoln

March 06, 2016

Excellent, highly recommend.. Jess Excellent, highly recommend Jess Hoarau. Extremely knowledgeable. Will definitely make sure family and friends are aware of the excellent service he p More

by Kingpin165
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess, Azad, Mary, Jess Hoarau, Azad Kajia
Mar 07, 2016 -

Yorkdale Ford Lincoln responded

Thank you for the excellent review of Jess Hoarau. Having a customer say that the experience went BEYOND expectations is what we strive for. You are in very good hands with Jess. Jim Hamilton General Manager

March 06, 2016

New Car Purchase Gary Winer was great to deal with on our recent purchase of a car ordered to our specifications. In addition he ably demonstrated the many innovation More

by Mississauga Purchaser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Winer, Gary Wener
Mar 07, 2016 -

Yorkdale Ford Lincoln responded

Thank you for the great review and I am glad that Gary Wener met your expectations and made the experience enjoyable. There is so much technology in vehicles these days that it can take a while to learn it all. If you need a refresher at any time don't hesitate to ask. Happy motoring Jim Hamilton General Manager

March 05, 2016

Looking for a new car Straight forward, knowledgeable, and courteous service from salesman Nikitta Sapozhnikov. Discussed various options, offered value on trade-in and pro More

by Asher Levy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikitta Sapozhnikov, Nikitta Sapozhnikov
Mar 07, 2016 -

Yorkdale Ford Lincoln responded

Asher, thank you for the review. I am glad that Nikitta Sapozhnikov was able to offer a no-pressure experience that was enjoyable. Jim Hamilton General Manager

March 03, 2016

Great experience Phyllis was very helpful and patient and the sales manager Max ensured the deal was clear and met our needs. They were very friendly and straightforwa More

by Chamer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phyllis and Max, Max Rebboh, Phyllis Firestone
Mar 07, 2016 -

Yorkdale Ford Lincoln responded

On nehalf of the dealership I want to thank kyou for the great review of Phyllis Firestone and Max Rebboh. Jim Hamilton General Manager

March 02, 2016

Thank You Had a very positive experience with all the staff who helped me at Yorkdale Ford. They were courteous, and helpful. Lisa was very diligent in getting More

by MD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa and Carlson, Lisa North
Mar 07, 2016 -

Yorkdale Ford Lincoln responded

MD, thank you for the review As you know Lisa North heads up our internet division and our goal is to help our customers make a fully informed descision and exactly what they want in their vehicle. Jim Hamilton General Manager

February 01, 2016

very pleasant Andrei assisted me with purchasing my first vehicle. He made me feel comfortable and I was extremely happy with my Ford F150. I would highly recommend More

by Kayla Giovannone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrei
Mar 07, 2016 -

Yorkdale Ford Lincoln responded

Kayla, thank you for the great review and I am glad that Andrei Kudelich made the pirchase of your 1st vehicle a memorable one. Jim Hamilton General Manager

November 19, 2015

2013 f350 deisel I own 2013 f350. Truck has been brought to these guys so many times for a check engine light, I lost count. Will not go again. Useless. More

by Dan
Recommend Dealer
No
Employees Worked With
none
Mar 07, 2016 -

Yorkdale Ford Lincoln responded

Dan, I am sorry that you had a bad experience with our dealership, and more specifically the service dept. I can assure you that we follow strictly to what Ford requires for warranty repairs but I also realize that some problems can be difficult to find and require more than 1 visit from a customer. This is never a good experience for a customer whose expectations are "Fixed Right 1st Time" I would be more than happy to look into the history and see why this occurred. I can assure you that it was not a matter of neglect. I can be reached directly at jimh@yorkdaleford.com Jim Hamilton General Manager

November 02, 2015

THE WORST PLACE TO BUY CAR, DON'T CHANGE YOUR PLACE Dear all, I bought 2011 ford fusion last year at this place, that is used car this place from the customer service to service centre people are very r More

by F....888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All of them
Mar 07, 2016 -

Yorkdale Ford Lincoln responded

I have looked into the file and would be more than happy to go into this personally. I will say that the only reason you got a used vehicle as opposed to a new one and that the interest rate was at 17.5% was because we were unable to get financing approval on a new one based on how your credit was. This was relayed to you BEFORE you agreed to a deal and picked up your vehicle and you had the option of not taking the vehicle and continuing to search if you were unhappy in any way. I do apologize that there was a mechanical issue with the seat/sensor. I can assure you that this was not a safety issue at all and my understanding is that we took care of right away. I can be reached at jimh@yorkdaleford.com Jim Hamilton General Manager

August 17, 2015

An Example of Sales and Service Excellence LIke most people, I am always happy to find an example of excellent service - happy because it is so rare these days. Since the mid 90's, we've bought More

by Rick H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wener, Gary Wener
Mar 07, 2016 -

Yorkdale Ford Lincoln responded

WOW Rick, thank you for the rave review of the dealership and Gary Wener and I am glad that the MKX is living up to and surpassing your expectations. Jim Hamilton General Manager

July 27, 2015

They tried at all times to meet my expectations I just bought a Ford Escape. I felt that they tried at all times to give me their best deal and was not disappointed. They seemed so happy to help me More

by Lifeisapie2552
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kudelich and Nick Hatton
Mar 07, 2016 -

Yorkdale Ford Lincoln responded

Thank you for the great review. I am glad that you felt that Andrei Kudelich and Nick Hatton tried at all times to ensure you got the best deal. I noticed that you did not rate the "Quality of Work" so was not sure if that was an error or if there was something that you would like me to address. I can be reached at jimh@yorkdaleford.com

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