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Yorkdale Ford Lincoln

Toronto, ON

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464 Reviews

3130 Dufferin St

Toronto, ON

M6A 2S6

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464 Reviews of Yorkdale Ford Lincoln

October 29, 2016

considerate, informative, friendly, very pleasant experience Excellent customer service from both Greg and Ali. Both were very knowledgeable, considerate and friendly. I have purchased ford vehicles from other d More

by edge2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hamilton, Greg Gutman, Nick R. Hatton, Ali Sharafeldin
Nov 07, 2016 -

Yorkdale Ford Lincoln responded

Edge2016 As always we appreciate a customers review and am glad that you found Greg (salesperson) and Ali (sales manager) knowledgeable, considerate, and friendly.....Great qualities to come out for a customer. Hearing we were your best experience buying a Ford is "Amazing" and I will pass along to all. Thank you again Jim Hamilton General Manager

October 24, 2016

Amazing Team! I had a great experience at Yorkdale Ford! Gary Wener Rocks. I love my new Escape! Everyone made the process so seamless! Thanks everyone!!! You More

by Bean65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wener, Nick R. Hatton
Oct 26, 2016 -

Yorkdale Ford Lincoln responded

Bean65 Thank you for the 5-Star review. Nice to see you are loving your new Escape and I will pass along your comments to Gary Wener. I am sure he will love the "Gary Wener Rocks" part especially :) Jim Hamilton General Manager

October 21, 2016

First Ford Vehicle Experience, was Professional & Fun Our initial meeting was with Max Rebboh who was very professional & knowledgeable. Our second meeting was with Ali who has a great warm personality a More

by Princess
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Max Rebboh, Sandra Tipei, Ali Sharafeldin
Oct 21, 2016 -

Yorkdale Ford Lincoln responded

Princess As a general manager that is a GREAT review to read and seeing comments about the staff that you dealt with.....(Max - professional).....(Ali - warm & fun).....(Sandra - welcoming smile).....are fantastic. Safe driving and thank you very much for the review.....its appreciated and I will forward on the comments. Jim Hamilton General Manager

October 20, 2016

Great costumer service.very detailed Why I gave the ratings I did. Is because the service was great very professional great customer service and very detailed. Which made me feel very com More

by moon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Hoarau
Oct 21, 2016 -

Yorkdale Ford Lincoln responded

Moon I am glad that Jess was able to provide the level of service that you felt was 5-Star. Enjoy the vehicle and thank you for the great review. Jim Hamilton General Manager

October 19, 2016

The service was friendly, fast and easy I started my search online which was quickly followed up with a phone call. Lisa went out of her way to ensure that my needs were attended to. She is More

by Hulk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa North, Sandra Tipei
Oct 21, 2016 -

Yorkdale Ford Lincoln responded

Hulk Hearing that Lisa was accommodating and easy to deal with is no surprise and why she heads up our internet department. Was nice to see that in order to get you mobile for the weekend she came in on her day off. I will have to give her a raise I guess....lol I appreciate the comments about our finance manager Sandra and will pass along. Thanks you for the 5-Star review Jim Hamilton General Manager

October 17, 2016

professional and thorough. discussions and negotiations were enjoyable. agent was very knowledgeable. unfortunately not a lot of models locally but not yorkdales fault.. I w More

by tallguy
Price
Recommend Dealer
Yes
Employees Worked With
Gary Wener, Sandra Tipei, Nick R. Hatton
Oct 18, 2016 -

Yorkdale Ford Lincoln responded

Tallguy Thank you for the great review. I am glad that Gary was able to meet your expectations and assume that this may have been for the Navigator Gary sold in the past 30 days. The Canadian allocation is limited so inventory levels are low on dealer lots. I hope that it was not much of an inconvenience. Thank you again for the trust and the great review Jim Hamilton General Manager

October 06, 2016

Great Leasing Experience at Yorkdale Max, Frank and Claudio did a great hassle free job in arranging the choice of new Lincoln, the model and the acquisition options. Also much appreciate More

by Carpat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gutman, Max Rebboh, Frank Gucciardi, Claudio Di Pede
Oct 11, 2016 -

Yorkdale Ford Lincoln responded

Carpat Thank you for choosing Yorkdale for your new Lincoln and I am glad combined staff of Max, Frank, Claudio, and Greg earned your 5-Star rating. Happy driving and thank you for the review. Jim Hamilton General Manager

October 05, 2016

excelent experience...with no pressure to sign today or else I would particular like to thank Carlson for making this purchase a pleasant experience. I have walked out of many dealerships never to return due to More

by MikeD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlson Hoang, Lisa North
Oct 11, 2016 -

Yorkdale Ford Lincoln responded

Mike When a customer feels pressure or mistrust their best response is always to walk out and opt for another place to earn their business. I am glad that our internet sales staff (especially Carlson) was able to provide a different approach for you and earn your trust and business. Lisa (internet manager) and Carlson have tried to create a sales approach that if a customer decides on a Ford then they choose Yorkdale for that. Thank you for the great review and I will pass along your kind words. Jim Hamilton General Manager

September 30, 2016

Very happy Customer I have purchased my third vehicle from this dealer in the past 10 years. I have experienced better and better service every time. I definitely recomme More

by Paulo N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa North, Sandra Tipei
Oct 11, 2016 -

Yorkdale Ford Lincoln responded

Paulo Thank you for your continued patronage and for once again choosing our team (3rd time :) ) Lisa's internet team and Sandra Tipei in the business office strive for an easy, up front and fun experience. Which is really what getting a new vehicle should be. Thanks for the review and safe driving. Jim Hamilton General Manager

September 28, 2016

Great experience! I hadn't purchased a new car in 20 years and Yorkdale Ford made it an easy process. Thanks to Ali and to the dealership for the great service.. More

by Carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick R. Hatton, Ali Sharafeldin
Sep 29, 2016 -

Yorkdale Ford Lincoln responded

Carolyn Thank you for the 5-Star review and welcome to the Yorkdale Family :) We are proud to have Ali as part of our team and honored that you chose us to break the 20 year drought. Makes us feel extra special. Enjoy your new vehicle. Jim Hamilton General Manager

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