Woodstock Hyundai

Amazing Service! If you are in the market for a new vehicle and thinking of purchasing a Hyundai then you definitely need to go see Shannon at Woodstock Hyundai. She If you are in the market for a new vehicle and thinking of purchasing a Hyundai then you definitely need to go see Shannon at Woodstock Hyundai. She went above and beyond in finding us exactly what we want for the price we wanted. Her customer service is excellent and you can tell she truly does put the customer first. Working with Shannon was an amazing experience and I would recommend her to anyone looking to buy a Hyundai! More

Email garbage I have been getting emails addressed to someone else but using my email address. Despite "unsubscribing" several times, this still continues and is mo I have been getting emails addressed to someone else but using my email address. Despite "unsubscribing" several times, this still continues and is most annoying. I also happen to be a Hyundai owner but from the Oakville dealership - who by the way are not much better at service. Ever try to get an update to the navigation software - good luck! Parts never in stock, always requires a return visit. My Genesis has been a great car though. More

so far so good I had a great experience at this location when I went in to buy my car! I was greeted right away by Zoran and then soon after I met Shannon! When I we I had a great experience at this location when I went in to buy my car! I was greeted right away by Zoran and then soon after I met Shannon! When I went in I knew what car I wanted. Everything was on the table every question was answered. Zoran has this soft spoken touch and he listens well, while Shannon was very down to earth. The atmosphere was comfortable. More

Problems with both sales and service I purchased my first new car from Woodstock Hyundai in August 2014 (I had purchased used elsewhere before). I was thoroughly unimpressed with the sale I purchased my first new car from Woodstock Hyundai in August 2014 (I had purchased used elsewhere before). I was thoroughly unimpressed with the salesman (Cliff). He would not give me a straight answer/bottom line price of the car I was interested in and danced around my questions. He quoted me a monthly price for payments and when I came back in the next day, he quoted me an entirely different price because he had forgotten to include mudflaps? I found him difficult to deal with. I ended up purchasing the vehicle anyway (and I love the actual car, by the way!) so I thought I would give their service department a try. I've been in for service three times (oil change, tires changes) and despite making appointments 3 weeks in advance, every time they have overbooked my time slot and I've ended up waiting 1-2+ hours for tasks that are relatively quick elsewhere. I have great things to say about the Saturday service desk guy/mechanics (they are very friendly and helpful!), but the wait times are ridiculous. AMENDMENT: I spoke to the manager after my last service and he was very friendly and promised to rectify these issues the next time I was in for service. Definitely appreciated! More

We purchased a used 2007 Santa Fe from Woodstock Hyundai. After talking with the sales person about warranties, financing, we decided to purchase. We bought the extended warranty, and paid an additional $499 After talking with the sales person about warranties, financing, we decided to purchase. We bought the extended warranty, and paid an additional $499.00 for an undercoat application. The first question I asked the salesman was can we bring the vehicle to any Hyundai dealer, he replied yes any Hyundai dealer garage will apply this. The second question I asked about is if we could just get the vehicle sprayed with an oil lubricant undercoat, he then replied and no that would void the warranty. We live about 60 km away from this dealership so we bring our vehicle to the Hyundai dealer in our city for services. I was there for a service and I had asked the service attendant to apply the undercoat spray, and he said that he had not heard of this material, and that it must only be a dealer package to bring it back where we had bought the vehicle. More

I took my car back in for several things that were wrong. I had fully intended and informed them that they would need to drive it for a couple of days so they could experience not only annoying, but unsafe g I had fully intended and informed them that they would need to drive it for a couple of days so they could experience not only annoying, but unsafe glitches. Within a few hours they called me back. The important things had not been fixed. I took it to another dealer in the area and they were happy to help me. I no longer have that lemon and I have a beautiful pick up with more warranty than I could have imagined for a used vehicle. Hyundai...offered me no warranty. I would never recommend them. Not even to an enemy. More

We brought our new Hyundai in for service to this dealer a few times just to find that they were not topping up fluids and lubricating areas that they specified they had done.... And we were charged for the a few times just to find that they were not topping up fluids and lubricating areas that they specified they had done.... And we were charged for the services not done. We witnessed poor attitude from there mechanic ( fair skin redish haired fellow ) on more than one occasion. The service manager isn't very friendly with people either. I would recommend a different Hyundai dealership for service. One can't always "pull the wool over people's eyes" !! More