Woodridge Ford Lincoln Ltd

Excellent customer service. My 2011 Edge had a very difficult to diagnose issue, but the service team was relentless and determined to find the problem. And they did. They fixed My 2011 Edge had a very difficult to diagnose issue, but the service team was relentless and determined to find the problem. And they did. They fixed it and made the vehicle like new again. Thank you all at Woodridge Ford service department. Michal More

Knowledgeable and respectful I was having trouble deciding on a vehicle. The support I received from Dimitri and James was phenomenal. They were very knowledgeable about the vehic I was having trouble deciding on a vehicle. The support I received from Dimitri and James was phenomenal. They were very knowledgeable about the vehicle and could answer all my questions. Made it easy for me to come in and discuss further. Jodi helped with the financial side. More

A very poor experience Was in today at around 4:00 pm with my wife. While there were at least four people without customers, no one lifted their head to even acknowledge us. Was in today at around 4:00 pm with my wife. While there were at least four people without customers, no one lifted their head to even acknowledge us. No reception. Not one person spoke to us. We spent over 10 minutes trying to sit in vehicles or open the lift gate but without power this was just an exercise in frustration. We walked out completely frustrated. Back to VW. Completely different experience where we were welcomed the moment we came in. All vehicles were powered. More

Not worth it didn’t want to get the deal done. Not worth it all about the bottom line for them and not about the individual the customers is a number. I told them what I needed they could of backe Not worth it all about the bottom line for them and not about the individual the customers is a number. I told them what I needed they could of backed the customer with ford credit and got the deal done bottom line all about there bottom line More

SERVICE DONE SEVERAL MONTHS AGO. I had my truck in to have the GPS dash module checked due to it not working properly, i was told it needed to be replaced. They said they would call w I had my truck in to have the GPS dash module checked due to it not working properly, i was told it needed to be replaced. They said they would call when the part came in. 2 months later no call back. I then contact Jeff. He looked into it and had me booked in along with a courtesy truck to use while repairs were being done on my truck. When I went to pick my truck up, it had been detailed. It was a nice surprise. Thanks you Jeff. More

Excellent sales and service Recently bought my car off of Woodridge ford. I highly recommend going to see Curtis Thompson. I was in and out of there in no time after he found me Recently bought my car off of Woodridge ford. I highly recommend going to see Curtis Thompson. I was in and out of there in no time after he found me the perfect vehicle. From start to end there were no complications or worries. They took care of me in the very best way. More

Above and beyond If you need to find a specific vehicle, new or used, Bill,Tian, or Curtis will go above and beyond to find that vehicle for you They scoured their ow If you need to find a specific vehicle, new or used, Bill,Tian, or Curtis will go above and beyond to find that vehicle for you They scoured their own lot and a multitude of other dealerships' lots and found a vehicle. I cannot say enough good things about these three. Ask for any one of them to help you with your new ride. Phil was very thorough at explaining any questions I had regarding the financial aspect as well. More

2018 F-150 Limited Purchase I purchased my new Limited in August and the experience could not have gone any better. James MacDonald was an excellent and knowledgeable salesman. I purchased my new Limited in August and the experience could not have gone any better. James MacDonald was an excellent and knowledgeable salesman. My truck was barely on the lot for 48 hours and was then parked in my driveway. It was ready for pickup ahead of schedule and I couldn’t have been happier. It was nice to have my first scheduled appointment setup while I was toured around the dealership after my purchase. I would highly recommend to anyone to go check out the dealership themselves and see what the have to offer for products and services. Thanks for my the purchase of my new F-150 as painless as possible. More

Excellent experience. Highly recommended Thomas is a very knowledgable, courteous and easy to talk to sales person. I would and have recommend him to anyone looking to purchase a vehicle. Thomas is a very knowledgable, courteous and easy to talk to sales person. I would and have recommend him to anyone looking to purchase a vehicle. More