Woodridge Ford Lincoln Ltd

Everyone lends a helping hand I first went to one of their competitors (still Ford) in Calgary and although had a great salesman, I could not get anyone to come look at my trade in I first went to one of their competitors (still Ford) in Calgary and although had a great salesman, I could not get anyone to come look at my trade in to give me a "ball park" without a written offer, even though I was the only customer in the dealership. I then went to Woodridge and had a much better experience. Although my salesman Mike was new to Ford, he tried very hard to answer my questions or get them answered if he did not know. What really impressed me was how his sales manager Blair came and sat down with both of us to explain a few things. He treated both myself and Mike with respect and went out of his way to help. If you are looking for a dealership that treats you with respect and not just another sale, I would recommend Mike, Blair and the Woodridge team.. More

New Ford Escape Titanium I just picked up my new Ford Escape Yesterday. YEH. I had a great experience buying this vehicle. From my sales consultant Mike Popovic to the Finance I just picked up my new Ford Escape Yesterday. YEH. I had a great experience buying this vehicle. From my sales consultant Mike Popovic to the Finance Manager Andy Kwok, I was given first notch service. They both treated me with respect and gave me every option imaginable and left nothing to chance. Mike was extremely thorough in going over the vehicle and all of its GADGETS prior to me leaving. I would recommend both Woodridge Ford and Mike and Andy to anyone looking for a new vehicle More

Very Helpful From the time we picked out the Explorer to the test drive, price negotiation and picking up the Explorer, the staff at Woodridge were courteous, poli From the time we picked out the Explorer to the test drive, price negotiation and picking up the Explorer, the staff at Woodridge were courteous, polite and very helpful. Thanks Guys!! More

Fantastic service all around This was a purchase for my daughter. From the sales consultant helpfulness to dealing with the finance manager it was great. Awesome team. Thank you! This was a purchase for my daughter. From the sales consultant helpfulness to dealing with the finance manager it was great. Awesome team. Thank you! More

Bought unseen over the phone from Ontario Found my used f-150 online for a good price so I thought I'd give it a shot. I was a little nervous committing to flying out to Calgary from Ontario f Found my used f-150 online for a good price so I thought I'd give it a shot. I was a little nervous committing to flying out to Calgary from Ontario for a big purchase I haven't even looked at but James MacDonald assured me it was a great truck so I took his word word for it. He also provided me with a bunch of documentation to prove it so. Very glad i went for it perfect truck top to bottom even when I got it back to Ontario for the provincial safety the mechanics gave it lots of compliments and no issues. After my experience I'd do it again in a heartbeat tho I think this truck will last me a long time. Thank you for your help, assurance and honesty couldn't ask for a better experience! More

Efficient & not pushy I saw this 2012 ford escape on a friday evening and was with Vicki on the phone saturday at 9am. He checked that it was still available, offered a tes I saw this 2012 ford escape on a friday evening and was with Vicki on the phone saturday at 9am. He checked that it was still available, offered a test drive and had the car ready 1/2h later when I arrived. He worked with my schedule as I knew I wanted to purchase it but only had 45' to wrap up the trade in of my existing and purchase of the new one. He didnt play games with the price and I really felt like it was a win win situation. He was always knowledgeable, professional and friendly. Throughout the week between we signed and the pick up, he kept me updated exactly when and how he promised and once again had everything ready for me even before I arrived this morning for pick up. It was absolutely smooth, and easy. No stress. And never pushy ! My best experience to this day in a dealership in Calgary. I'm impressed ! Vicki is really an excellent salesperson and it's a pleasure to buy a car from him. More

Fantastic sales management and staff I would like to extend my thanks to the sales management and staff at Woodridge Ford Lincoln, in particular, David Ross and Vicky Kohli, for providing I would like to extend my thanks to the sales management and staff at Woodridge Ford Lincoln, in particular, David Ross and Vicky Kohli, for providing an excellent experience in dealing with both the purchase of our Lincoln MKX and subsequent concerns. No matter who we had any kind of contact with for any questions or concerns, even browsing through the showroom, every sales staff member we spoke to was very friendly, helpful and easy going. We never once felt pressured. I feel confident in their dealership in that they listened to my concerns and followed up with me even after the purchase to ensure we were 100% happy with our experience. This was greatly appreciated and definitely recommended. We love our MKX, have not had any issues with it, and will be coming back to Woodridge for our next vehicle purchases. Thank you! More

Poor servcie department My kid bought a car from Woodridge after I did. The service is less than acceptable they can't seem to get it right. Booked appointments for service a My kid bought a car from Woodridge after I did. The service is less than acceptable they can't seem to get it right. Booked appointments for service and recalls show up no appointment on record, no parts for recall repair. Windows roll up and down slow, slower then slowest and these are driver sensation. Most recently booked her car for oil service and had engine trouble towed it in they had no record of the engine trouble after she gave them a heads up, they ended up keeping the car over night. After about $250, $58 of which was for oil the rest for diagnostic where they didn't find anything she drove it away and after just 8 KM's she was road side again and had to call for a tow. Say thye were to busy to look after it today maybe all repeat repairs but thye did say it's a priority for Monday. If our next years AMA premiums go up it's likely due to Ford and possibly this dealership and we are sorry. Signed Dad getting tired of picking up kids at there road side Ford from Woodridge. More

Professional, Friendly and Accommodating! James was awesome to work with - very professional and friendly - he never made us feel pressured or rushed to arrive at our decision. He was very ac James was awesome to work with - very professional and friendly - he never made us feel pressured or rushed to arrive at our decision. He was very accommodating and helped us familiarize ourselves with the various Ford and Lincoln models through numerous test drives and by sharing his extensive knowledge. James is customer-focused and made our experience from start to finish a positive and pleasant one....we are confident to purchase from him again, and do not hesitate to recommend James to our family and friends. Above everything else, James made us feel comfortable and welcome, and that goes a long way! More

"If you are not smart, at least associate with smart people" We learned a lot about buying cars, is it worth the money in the long run? Is it within your budget with the changing economy? If you want to be SMART We learned a lot about buying cars, is it worth the money in the long run? Is it within your budget with the changing economy? If you want to be SMART in buying a car, look for this SMART guy named James MacDonald. He has all the knowledge you need to know to make the smartest decision. He went over and beyond to help us deal with our present situation. We can not thank you enough. As well as to Jackie Lau in the Financial Services, thank you so much. God bless you more!!!!! More