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Wolfe Mazda

Surrey, BC

4.9
665 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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665 Reviews of Wolfe Mazda

June 04, 2019

Excellent dealership After 16 years+ Wolfe Langley Mazda continues to deliver a high level of service with integrity. Service representatives and technicians are always k More

by Mazda Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Livingstone / Mike / Matt / Alan
Jun 20, 2019 -

Wolfe Mazda responded

Hearing that you have had 16 plus years of high level customer service experiences with our Wolfe Langley Mazda Service Team is the best things we could hope for! Your thoughtful and kinds words mean a lot to us. We appreciate the time you took to acknowledge our team for always being knowledgeable, patient and thorough when you visit. We concur, Marc Livingstone has amazing customer service skills. We are very lucky to have him on our team. Thank you for choosing our dealership for all of your automotive needs. We look forward to serving you for many more years to come!

June 01, 2019

Alwsys reliable. I received the usual thorough service.Definitely satisfied.Service advisior was courteous,listened to my concerns and tried to accommodate. Mike was More

by No.thanks123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark?
Jun 04, 2019 -

Wolfe Mazda responded

Thank you for sharing this great review about our Wolfe Langley Mazda Service Team. We appreciate the time you took to recognize our Service Advisor for being so thorough, courteous, attentive and accommodating during your recent visit. Your business and loyalty to our dealership is sincerely appreciated. It is wonderful clients like yourself that make us stand strong in our industry. We look forward to your next visit and to serving you for many more years to come!

May 22, 2019

My new car first service Very professional experience. Everything went very well with my first service. The car was very tidy and clean after it was returned after the service More

by Birdie Boy Mazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige
May 22, 2019 -

Wolfe Mazda responded

Thank you for the perfect rating and feedback, Birdie Boy Mazda. We appreciate the time you took to acknowledge our Wolfe Langley Mazda Service team for being professional and to letting us know that your first new car maintenance appointment went smoothly. So glad you enjoyed our complimentary car wash and vacuum we provide with every service at our dealership. We value your business and look forward to working with you again soon. Have a wonderful day.

May 18, 2019

Get to Know Your Car Clinic Shortly after purchasing 2019 Mazda CX-9, was invited to attend this clinic to familiarize new owners with details about their new car. The session w More

by Terry
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Manager and technicians.
May 22, 2019 -

Wolfe Mazda responded

Thank you very much for your positive feedback, Terry. We are extremely pleased to hear that you found our Wolfe Langley Mazda “Get to Know Your Car Clinic” informative, organized and interesting. So glad you left the session feeling good, once you learnt about preventative maintenance and the hows & whys behind each regular servicing on your Mazda CX-9. Thank you for attending the clinic and for taking the time to share your thoughts. Our team will be thrilled to read them. We look forward to your next visit. Have a great day.

May 13, 2019

SUV purchase Very good service all the way around,, even picked me up at the airport. Very easy to deal with and got a deal I was happy with. They detailed the car More

by Tinman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor and Holly
May 17, 2019 -

Wolfe Mazda responded

Thank you so much for your feedback. We couldn’t be happier that Trevor, Holly and our entire Wolfe Langley Mazda Sales Team went above and beyond to provided you with an outstanding car buying experience. We are lucky to have such a great people on our team. We hope you are enjoying your new SUV. Congratulations and thank you for your business. Please come back to visit anytime!

May 01, 2019

2017 Mazda 3 Brake Issue The 2017 Mazda 3 that I purchased new from Wolfe Langley Mazda had an on going issue with the brakes that were making a noise that you could feel in t More

by Notth Van
Recommend Dealer
Yes
Employees Worked With
Allan
May 06, 2019 -

Wolfe Mazda responded

Thank you for taking the time to share your feedback with us. We are very happy to hear that our Wolfe Langley Mazda Service Team was able to resolve the ongoing brake issue for you. We want all of our clients to be and feel safe on the roads. We appreciate your business and look forward to seeing you again soon!

April 18, 2019

Insulted by sales staff This is not a good place to buy a new car if you have done your home work and have a trade. Made arrangements to buy new car and salesperson knew my p More

by Good deals guy
Recommend Dealer
No
Employees Worked With
Mike & Trevor & sales manager
Apr 18, 2019 -

Wolfe Mazda responded

We apologize for your recent sales experience. We are committed to fair, honest pricing. It’s unfortunate that there may have been miscommunication and you were unhappy after pricing was discussed. We value our customers and truly appreciate the time you took to share your feedback. Please contact our Director of Sales, Patrick at 604-534-0181, so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you.

April 06, 2019

Wonderful Experience I recently purchased a new vehicle from Wolfe and Gurtej Dillon was fantastic to work with. Personable, friendly and knowledgeable. He was clearly int More

by Simps
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurtej Dhillon, Brent Neuman, Mike Paulokangas, Jerry Smithwick
Apr 09, 2019 -

Wolfe Mazda responded

Wow! On behalf us all of us at Wolfe Langley Mazda, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our Sales Consultant, Gurtej and our entire Wolfe Mazda Sales Team. We couldn't be happier to hear that Gurtej provided you with fantastic, friendly and knowledgeable customer service. Our team will be so thrilled to see your thoughtful feedback .Thank you for your business and congratulation on your new car! We look forward to serving you for many years to come!

March 13, 2019

Buying new car Gurtej at Wolfe langley Mazda dealership helped me buy a new car with ease and understanding of my needs. He knew it was a purchase that waa Very imp More

by Gill123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurtej Dhillon
Mar 15, 2019 -

Wolfe Mazda responded

Thank you so much for your thoughtful review, Gill 123. We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience at our dealership. Our Sales and Leasing Consultant, Gurtej Dhillon is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. We couldn't be happier to hear that you felt comfortable during the entire vehicle purchasing process. Congratulations on behalf of your friends here at Wolfe Langley Mazda, we hope you enjoy your new Mazda 3 GS! Have a wonderful day and thank you for your business.

January 30, 2019

Awesome customer service. Held a get to know your car evening . It was informative and had refreshments and good . Good employees had a good knowledge base . Everyone is very f More

by Yvonne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike , Ricky
Feb 04, 2019 -

Wolfe Mazda responded

Thank you for attending our Wolfe Langley Mazda Service Clinic and for taking the time to share your feedback with us, Yvonne. We are happy to hear that you enjoyed the refreshments and found the Clinic to be informative. We also appreciate the time you took to acknowledge our team for being knowledgeable and friendly. Our Team will be thrilled to see your comments. Have a wonderful day.

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