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Wolfe Mazda

Surrey, BC

4.9
665 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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665 Reviews of Wolfe Mazda

September 26, 2019

Great team, fast service Every member of the team I spoke with was helpful and friendly from reception to the service team. My car service was completed within the time quote More

by evan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Alan, Shuttle Driver
Oct 09, 2019 -

Wolfe Mazda responded

Thank you for the feedback, Evan. Hearing that you have consistently had friendly, helpful , efficient and overall excellent customer service experiences over the years with our Wolfe Mazda Service Department, is the best thing we could hope for! We value your business and look forward to working with you for many more years to come.

September 26, 2019

1st scheduled service My 2019 Mazda CX-9 was due for 1st service, which we were anxious to get completed as we are leaving shortly on a long road trip. Was able to schedul More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Oct 09, 2019 -

Wolfe Mazda responded

Wow! We are happy to hear how quickly and conveniently our Wolfe Langley Mazda Service Team was able to take care of you, for your first scheduled vehicle maintenance appointment. We really appreciate the time you took to acknowledge our Service Advisor for being knowledgeable, courteous and helpful during our visit. We hope you had a great time on your road trip! Thank you for your business. We look forward to assisting you with your next schedule servicing. See you then.

September 25, 2019

Fast and Friendly Had a warranty recall and the man at the counter got me in right away so I only had to wait max 10 minutes for them to reprogram the computer. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service desk
Oct 09, 2019 -

Wolfe Mazda responded

We appreciate the five star ratings, Mike. Thank you for taking the time to share your feedback. It’s great to hear that our Wolfe Langley Mazda Service Team assisted you in friendly and efficient manner. Thank you for coming in. We look forward to your next visit. Take care.

September 19, 2019

Simple, no-hassle service. My car was booked in quickly. Preferences from prior services were on file and the work was completed on time and within the estimated cost. The wai More

by Vancouver Commuter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 09, 2019 -

Wolfe Mazda responded

Thank you so much for the perfect score and feedback. We appreciate the time you took to acknowledge our Wolfe Langley Mazda Service Team for being efficient, thorough and prompt during your recent visit. So glad to hear that you found our customer waiting area comfortable. Thank you for choosing our dealership for all of your automotive needs! We look forward to serving you again soon.Have a great day.

September 13, 2019

Excellence My experience with everyone has been incredible. I was here for the car clinic. Never had a dealership do a get to know your vehicle before, and this More

by Suzette
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike, Randy, Trevor, Aaron and Ema-Lee
Sep 16, 2019 -

Wolfe Mazda responded

Thank you for the feedback and perfect score, Suzette. We really appreciate the time you took to write this review and attend our Get To Know Your Car Clinic! So glad you were impressed by our knowledgeable team and found our Service Clinic to be informative and helpful. Most definitely Suzette, our Wolfe Langley Mazda Service Team is always here to answer our clients questions. Our team will be thrilled to see your kind words. Thanks again for sharing your feedback with us and attending our clinic! See you next time.

September 13, 2019

We atteneded "getting to know your car clinic This event was well done and we appreciated getting answers to our questions and learning more about and how our new CX5 works. Staff did a good job More

by The Ks
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shop manager, manager and parts manager
Sep 16, 2019 -

Wolfe Mazda responded

Thank you so much for your amazing review, Ks. We couldn’t be happier to hear that you thought our “Get To Know Your Car Clinic” was informative and well done by our Wolfe Langley Mazda Team! We appreciate the time you took to share your feedback with us and to attend our Service Clinic. Please do not hesitate to contact us if you have any more questions. We are always happy to help. See you next time and have a wonderful day.

August 28, 2019

Great experience, respectful staff They deliver on time, i had appointments in the afternoon and they accommodated my request! They don't push you to get things done but points out what More

by Allanf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 06, 2019 -

Wolfe Mazda responded

Thank you for your feedback and the five star rating, Allanf. We appreciate the time you took to acknowledge our Service Team for being so efficient, accommodating and informative. Thank you for choosing Wolfe Langley Mazda for all of your automotive needs. See you next time!

August 27, 2019

Purchased a new Mazda The test driving, agreeing on the purchase price of my new Mazda and delivery of the vehicle was completed in a professional , friendly manner. No hig More

by 2019Mazda3*
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, John and Trevor
Sep 06, 2019 -

Wolfe Mazda responded

Congratulations on your new Mazda3! Thank you for taking the time to write about the experience you had with our Wolfe Langley Mazda Sales Team. It is wonderful to hear that Mike, John and Trevor were able to provide you with the exceptional experience we strive to provide all our customers. Our client’s comfort during the vehicle purchasing process is our priority. So glad you had the opportunity to experience that first-hand. We truly appreciate your business and welcome you to the Wolfe Auto Group Family! We are confident that you are going to love your new Mazda!! Enjoy!

August 26, 2019

Service appts My last service appt indicated all 4 tires were at 5/32. In my way home about 15 Km from the Mazda dealership the same day as the service appt, the fr More

by Mazda3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Sep 05, 2019 -

Wolfe Mazda responded

It upsets us to hear your feedback regarding your recent dealership experiences. We sincerely apologize about the frustration you encountered due to the tires. Our client’s safety and business is important to us. We would like to discuss this further with you, please do not hesitate to contact our Group General Manager, Marc Livingstone at 604-534-0181 at your convenience. We look forward to hearing from you and hope to re-gaining your trust in us. Thank you

August 09, 2019

Oil change with no drama. I bought the vehicle elsewhere but, came to Wolfe because of the location and then, the superior service I received. I have been a service customer fo More

by Alexp744
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan at the service desk.
Aug 12, 2019 -

Wolfe Mazda responded

Thank you for your feedback, Alex744. We appreciate the time you took out of your day to applaud our Wolfe Langley Mazda Service Team for the superior customer service they have provided you over the last 4 years. Thank you for giving us the opportunity to work with you and earn your business. We look forward to assisting you with your automotive needs for many more years to come. See you next time!

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