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Wolfe Mazda

Surrey, BC

4.1
672 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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672 Reviews of Wolfe Mazda

June 18, 2020

The staff at Wolfe Mazda are always pleasant, helpful and listen. I didnt feel like just another $$. He made a point of talking to me. More

by Mickeyvie
Recommend Dealer
Yes
Employees Worked With
Steve Reston
Jun 18, 2020 -

Wolfe Mazda responded

Thank you for taking the time to share your wonderful feedback with us, Mickeyvie. Our Wolfe Langley Mazda Team will happy to see your kind words of appreciation. So glad they provided you with pleasant, helpful and attentive customer service that you deserve. Thank you for giving us the opportunity to work with you. We hope to see you again soon. Take care.

June 17, 2020

I love dealing with this service department! Everyone is so friendly & accommodating. My car is always ready when they say if not earlier. The car is always spotless when I get in. A pleasure dealing with t More

by npwhite
Recommend Dealer
Yes
Employees Worked With
Steve Reston
Jun 18, 2020 -

Wolfe Mazda responded

We’re happy that you’re happy, npwhite! Thank you so much for sharing your thoughtful review with us. We are absolutely delighted to hear that you love working with our Wolfe Langley Mazda Service Team. We appreciate you noticing how friendly, accommodating and efficient our team is. So glad you enjoyed the complimentary car wash we offer with every servicing. We strive for feedback like yours. Thanks for your trust, we are truly thankful for amazing clients like you. See you next time.

June 17, 2020

Service , oil change Bronze detailing not up to par, water stains left on parts of the car . Back window was greasy( maybe overspray of polish?) . Asked for a few scratche More

by nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
.Jason Cook / Cody’s Brown
Jun 18, 2020 -

Wolfe Mazda responded

Thank you for taking the time to share your opinion and feedback with us, Nick. This is unusual and we sincerely apologize that your Bronze Detailing was not up to par. We may not be able to change the past but if you give us a another chance, we will completely make it up to you. Please feel free to reach out to our Group General Manager, Marc Livingstone at 604-534-0181, regarding your concerns. We look forward to hearing from you and hope to earn back your faith in us.

June 16, 2020

I have brought my car in 3 times now and I am not disappointed. Care was taken to explain all things to me! Thank you More

by amberroselaine
Recommend Dealer
Yes
Employees Worked With
Ema-Lee, Steve, Matt
Jun 16, 2020 -

Wolfe Mazda responded

We’re so glad to hear that you have been happy with the thorough customer service you have received from our Wolfe Langley Mazda Service Team during your recent visits to our dealership. Thank you for your trusting us with your vehicle maintenance needs. We’re thankful for your business and we hope to serve you for years to come, amberroselaine. Take Care.

June 16, 2020

Great Service, would recommend to all family and friends. Service counter greeted my right away, reviewed what work was being done on my car, gave me an estimated time frame so I could decide where I would wa More

by clarity.doi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Paulokangas, Codye Brown
Jun 17, 2020 -

Wolfe Mazda responded

Thank you so much for your wonderful feedback and good vibes, clarity.doi! We couldn’t be happier knowing that our Wolfe Langley Mazda Team made you feel welcomed as soon as you walked in the door with their thorough, friendly, professional and attentive customer service. We truly value our clients. So glad you experienced that first hand during your recent visit. Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon!

June 15, 2020

Always thorough, helpful and respectful. Have done a Always thorough, helpful and respectful. Have done a fantastic job of implementing protocols around CoVid. Thanks Wolfe Langley Mazda. I’ve never More

by Lahebb
Recommend Dealer
Yes
Employees Worked With
Tyler
Jun 15, 2020 -

Wolfe Mazda responded

We are grateful for the time you took to leave us this wonderful review, Lahebb. We want all of our client experiences to be as positive as yours. Thank you for recognizing our Wolfe Langley Mazda Sales and Service Teams for consistently being thorough, helpful and respectful when you visits us. Thank you for also taking notice of the preventative measures we have implement to stop the spread of COVID-19. The health and wellness of our clients and employees is of utmost importance to us. We are overjoyed to receive your kind words of appreciation. We value your business and hope to serve you again soon. Take care.

June 11, 2020

Another great experience, at Wolfe!! Did an excellent job on our servicing and in a timely manner. And, as usual, the staff was very friendly! More

by Darren
Recommend Dealer
Yes
Employees Worked With
Jason & Preston
Jun 12, 2020 -

Wolfe Mazda responded

Darren, we would like to thank you for sharing this amazing review about our Wolfe Langley Mazda dealership! We are absolutely pleased that you had another great experience when dealing with our Service Department. We will be sure to share your kind feedback amongst our team. We sincerely appreciate your business and please come visit us again soon!

June 10, 2020

Great Customer Service I had booked a service before I had to go to work and assumed it would be done in time. When I called to check on the timing, I was informed that ther More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebeka, service department member I cannot remember the name of but was very helpful
Jun 12, 2020 -

Wolfe Mazda responded

Thank you for the perfect rating and for taking the time to share you feedback with us, Matt. We apologize if there was any miscommunication on our part regarding your servicing. So glad our service team went above and beyond to return your vehicle back to you in a timely manner. Recommending us to others is a huge compliment. We thank you for that and we truly thank you for your continued business. See you next time.

June 10, 2020

Came in for a regular scheduled oil change and cabin filter replacement. Had a bit of a click noise in the front end and they replaced the shock boots for me. No more noise. Also had the car cleaned whi More

by Daniel
Recommend Dealer
Yes
Employees Worked With
Alan?
Jun 12, 2020 -

Wolfe Mazda responded

Thanks for the awesome review, Daniel! Our clients become a part of our Wolfe Auto Group Family after they purchase a vehicle from us. We’re happy to hear we hit the mark for you and make you feel at home when you visit us. We strive for customer experiences like this. So glad you enjoyed the complimentary car wash and vacuum we offer with every service. Thank you for recognizing our Service and Sales team for always being so friendly and helpful. Most of all thank you for choosing Wolfe Langley Mazda for all of your automotive needs. See you next time. Cheers!

June 09, 2020

As always I received excellent customer service when I took my car to Wolfe Langley Mazda for its regular service. They have also gone above and beyond for warranty repairs. More

by lrishman
Recommend Dealer
Yes
Employees Worked With
Michael Paulokangas
Jun 12, 2020 -

Wolfe Mazda responded

We are very delighted to hear how our Wolfe Langley Mazda Service Team always goes above and beyond to assist you with all of your vehicle maintenance needs when you visit us. We will be sure to share your kind feedback with them. They will be extremely happy as they strive to ensure every client is well taken care of. Thank you for giving us the opportunity to work with you. We look forward to your next visit, Irishman!

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